(1)Lets talk about payrates first, I see posts by people stating there payrate and its like twice as much as we make here in West Virginia. The cost of living is going up everywhere so why arent all associates making about 13 bucks an hour. We would still be working for pocket change but more of it.
(2) I go into other Kroger stores, there checkout lanes are backed up, there not calling for help and when you get your turn to checkout the associates dont greet, smile or anything other than ring you up. ( this is preached big time at our store )
(3) I see things going on at other stores in the area that they tell us not to do. One thing I noticed this evening is products on the top shelves of end caps. Thats a no-no at our store.
i know what you are saying, i think the don't talk to the customer because they are getting warn out, because the long lines. or the customer is to busy making sure we don't ring something p wrong