Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: Kroger Details Employee Communications


Guru

Status: Offline
Posts: 875
Date:
Kroger Details Employee Communications
Permalink   


Aug 30, 2010 3:54 PM, By DAVID ORGEL

COLORADO SPRINGS Kroger Co. is pursuing a multi-tiered effort to enhance internal communications on topics such as company vision, values and strategies, Lynn Marmer, group vice president, corporate affairs, said during a panel discussion here.

The retailers program ranges from a system of internal Culture Councils in which groups of employees meet to help solve company problems to direct communications between employees and top executives.

We want to make it come alive for associates, she said of the companys efforts.

The panel took place during the Grocery Manufacturers Associations Executive Conference.

She noted that David Dillon, chairman and chief executive officer, and Rodney McMullen, president and COO, communicate to associates via a blog to help stimulate dialogue.

The retailer recently surveyed some 250,000 associates in its Associate First Tracker Survey and found the feedback both invaluable and humbling, she said. Kroger shares the results with employees who participate and that creates a new dialogue about what the next steps should be.

Each unit or group creates its own action plan and executes it, she said.

McMullen, who also participated in the panel, said the blog is an example of taking a flexible approach to communications.

We have to be open to how we communicate, especially in reaching younger employees, he said.

Another panelist, Nancy Reardon, senior vice president and chief human resources and communications officer, Campbell Soup Co., emphasized the need to be innovative in methods of reaching employees. She said her company is using an internal social networking tool and electronic signage in hallways to help make employees more engaged.



__________________
anon

Date:
Permalink   

our store did a little Q&A session outside of the store setting.  We had 20-30 employees sit and discuss different issues around the store.  What started as a "2 hour meeting" wound up lasting 4 hours!!  It did accomplish a few minor things, but it really just made a lot of the workers mad because of a rule that was made that only seemed to harm everyone and didn't benefit anyone (well except the company).  We always hear people say "we value your opinion" but when you are a worker, they could care less as long as they're making money and looking good when corporate worms show up.

__________________
Anonymous

Date:
Permalink   

From my years with Kroger, Your Opinion Does Not Count! Plane and simple. Workers have NO say. Now let a money spending customer complain or suggest something, its different.

Kroger has a philosophy that their employees are a dime a dozen. Easily replaced with some out of work person. You always hear them say they have a stack of applicants, problem theres is they have barely a few that actually has any experience. They want experience but don't want them around long and only PT. Why? Because they work their Part Time harder for less overhead than FT.

__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard