Oboro718 wrote:I'm worried they will cut our hours on the front end and just use people from other departments instead of giving those much needed hours to us! Can they do that?
I'm worried they will cut our hours on the front end and just use people from other departments instead of giving those much needed hours to us! Can they do that?
you haven't realized that that is the whole point of it? forcing the back to do the front ends work for them so they can cut down on "wasted hours" of people on the front end. good job on figuring that out all by yourself though :P
Oboro718 wrote:You must feel really good sitting under anonymous and being a prick. Congratulations
You must feel really good sitting under anonymous and being a prick. Congratulations
I might as well sign in, then. ;)
Would you like fries with th... I mean, your milk in a bag?
Oboro718 wrote:Its very nice of you not to cower behind anonymous. Welcome!
Its very nice of you not to cower behind anonymous. Welcome!
Anonymous wrote:An interesting video showing Que-Vision in action:http://www.youtube.com/watch?v=9I0hTbQUzM0
An interesting video showing Que-Vision in action:http://www.youtube.com/watch?v=9I0hTbQUzM0
Anonymous wrote:WHAT HAPPENED TO GOOD OL COMMON SENSE AND INGENUITY? IT GOT SOLD OUT FOR STUPIDITY AND GREED
WHAT HAPPENED TO GOOD OL COMMON SENSE AND INGENUITY? IT GOT SOLD OUT FOR STUPIDITY AND GREED
It's common sense to you and me, yes. But to others it's not. Sometimes we get so boxed in our work we forget why we are there.
Today, a woman asked me if I could call for dairy assistance. I asked her what I could get for her. She said, "I need someone who works in the dairy department." "Ma'am I work in the dairy department too, what can I get you?" She left with her lowfat buttermilk.
Had she asked someone in produce- they would call for assistance to dairy. Key retailing pretty has everything labeled in every department- but no one has the common sense to look for an item before they start calling for assitance to X department.
Anonymous wrote:What does this mean for Supervisors? I am afraid I am going to lose hours.
What does this mean for Supervisors? I am afraid I am going to lose hours.
I don't think it effects them too much on hours... they just bag a lot more now.
Oboro718 wrote:Supervisors have always bagged but now they don't want us to bag at all. It's seriously crazy. I hate not being able to go around to the other side and talk to the customer while I bag their groceries.
Supervisors have always bagged but now they don't want us to bag at all. It's seriously crazy. I hate not being able to go around to the other side and talk to the customer while I bag their groceries.
We're probably thinking of two diffrent things or my store is just weird when we talk about "supervisor" are you thinking of the Floor Manager or the Office Woker?
Floor Manager (Red Vests, as we call them) at our store direct the flow of traffic and from ~12-10 they don't bag. They change as needed in that time frame for breaks and what-not and normally consist of senior Front-end staff and Office.
Office does pretty much w/e is needed (baging more) in between doing pickups and what-not. I thought of Office staff when the word "Supervisor" comes up.
My store has had it since about October 2010. It sucks. Because ELMs doesn't really account for the extra lanes being open (at least not in my Division). So what ends up happening is our FES is stuck on the register all day because its the only way to get breaks done and calling for help every 5 minutes. Holidays are the worst. Christmas killed us as we needed 10 registers at one point (the max at our store) but we were only scheduled 5 cashiers. :/
In other words, it'll be like it always has been on the FE, but now the other departments will be even worse off than before. And god forbid you get below 80%, or else you're gonna have some company......
Im a front end worker in the Delta divison and I know they hyped us all up about how awesome this new tech would be. So far it has been a nightmare! Our store manager runs everyone in her store ragedy even when there is one person in line. She constantly talks down to the front end leaders when que vision drops below 85 when they have bust their ends all day due to low staff and poor judgement she uses when hiring people. I hate que vision due to this extra pressure she puts on her staff that comes from her boss the District Manager. Seriously wanting to take my years of experiance to another retail store. These people need to practice what they preach because at the end of the day that predictor (que vision) nor hateful store managers are not going to throw stock and run a store by themselves, realize your people count and stop killing them
I'm not so sure that is the goal. Our store just got this a little over a month ago and we've hired 10 new people on the front end so we don't have to use our people from other depts. as much.