Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: Stupid Customer Questions


Senior Member

Status: Offline
Posts: 156
Date:
Stupid Customer Questions
Permalink   


I work in the Produce Department in the Kroger Central Division. On Sunday afternoon while filling the bananas a customer came to me and asked.  "Do you work here or just stock Bananas?" I couln't believe it. Can anyone top this?



__________________


Guru

Status: Offline
Posts: 540
Date:
Permalink   

Had a customer ask when I was in the deli one night with the lights out and getting ready to take the last load of trash out, "Are you open?  Can I get some meat sliced?"



__________________
Anonymous

Date:
Permalink   

Where are the eggs at?

You are standing right infront of them sir.



__________________
Anonymous

Date:
Permalink   

Customer: Do you have anymore chocolate pudding cakes?

Me: I believe we have some in the freezer.  They take about an hour to thaw out.

Customer: Okay, I'll take one.

Grab a jacket and go in the freezer and, after looking through five trucks of merchandise, finally find a box of chocolate pudding cakes and bring the box out to the customer.

Customer: Now are those chocolate? 



__________________


Guru

Status: Offline
Posts: 540
Date:
Permalink   

Had a customer ask me just before I left the deli tonight, an hour before it closed and the other employee left, Do you work nights?  WTF it was 9 o clock and dark outside.



__________________


Senior Member

Status: Offline
Posts: 193
Date:
Permalink   

lady asked me to help her with her car. i was out pushing carts, she says "i cant get it into drive". i told her to press down the brakes. OMFG look it shifted into DRIVE. she was in her late 70s So it appeared. they should take her license away.

__________________

tapatio doritos are the best.



Veteran Member

Status: Offline
Posts: 41
Date:
Permalink   

Some guy came up and said "I dropped my pen, could you get it back for me?" I said "umm, where did you drop it" he pointed to one of the vents in the dairy cooler.

I proceeded to pull the product, the metal grates, the diapers and plastic shields to find a black bic pen. The ones you can buy by the 24 pack.

Yeah

__________________


Guru

Status: Offline
Posts: 1454
Date:
Permalink   

Wal-Mart----my only frame of reference here---is a Peruvian COKE field of dumb kuntomer questions:

"This electric cart has died and I can't walk to the front of the store, and my ride has left me. Can YOU drive me home?"

"Hey man, where's the f---in' TAMPONS??" (while they're standing next to Ducolax and Summer's Eve products)

"F--K! Y'all are CLOSED???!!" (EVERY Christmas Eve, ten past six p.m., since the business went super center in 1992)

"Can I refund this fish tank with no receipt and algae stains all over it...?"

__________________

Mother Earth needs to douche.

 



Senior Member

Status: Offline
Posts: 105
Date:
Permalink   

A woman looks a a BBQ Pork sandwich in our deli case. The packaging is white with huge red print "BBQ" on it.
"What kind of sandwich is that?"

"It's a BBQ Pork Sandwich, Ma'am."

"Well, what kind of meat is in it?"

"Pork, ma'am."

Customer gives me a blank look. "Chicken? WHat kind?"

"No........ Pork. Pig. Chicken is not pork."


That one really hurt my brain.

__________________


Guru

Status: Offline
Posts: 2885
Date:
Permalink   

FedUp wrote:

A woman looks a a BBQ Pork sandwich in our deli case. The packaging is white with huge red print "BBQ" on it.
"What kind of sandwich is that?"

"It's a BBQ Pork Sandwich, Ma'am."

"Well, what kind of meat is in it?"

"Pork, ma'am."

Customer gives me a blank look. "Chicken? WHat kind?"

"No........ Pork. Pig. Chicken is not pork."


That one really hurt my brain.


 Brain... what? Pork... pain. Ow. I. What?

WHAT IS THIS I DON'T EVEN...

owwww.... I think my brain just imploded upon itself. like... just now. ow................



__________________

Would you like fries with th... I mean, your milk in a bag?



Veteran Member

Status: Offline
Posts: 54
Date:
Permalink   

This is one I always hear more times than I would care to count. I'm stanging right in front of a customer in full uniform and he/she will ask, "Do you work here?"

Maybe I should say, "No. I dress like this all the time."biggrin



__________________


Guru

Status: Offline
Posts: 380
Date:
Permalink   

I had a customer buying a nectarine. I rang it up, and she said it was too high... that the peaches were on sale. I told her that it was a nectarine. She said, "Well, I'm not looking at it as a nectarine."

__________________
Anonymous

Date:
Permalink   

Cathy wrote:

I had a customer buying a nectarine. I rang it up, and she said it was too high... that the peaches were on sale. I told her that it was a nectarine. She said, "Well, I'm not looking at it as a nectarine."


 I wonder if that would work with a beef tenderloin?  I could tell the checker I'm looking at it as ground beef.



__________________


Veteran Member

Status: Offline
Posts: 53
Date:
Permalink   

Some customer stopped me on a sunday and asked you can't by alchohol today? I said "No, nowhere in Indiana can you buy alchohol on a sunday". "Not even at the liquor store?" ".....No ma'am..."

__________________


Guru

Status: Offline
Posts: 1290
Date:
Permalink   

the scene:  kroger deli by the hot food sections @ 2:56pm Saturday.

A 50ish year old man walks up to the counter and stares at the hot Fried Chicken.  One of my employees walks up and says "Can I help you?"

He responds "Yea - I am concidering getting some fried chicken.  Was it made today?"



__________________

I am no longer part of the oppressed, evil workforce of Kroger!  Can you say "Hallelujah"  



Senior Member

Status: Offline
Posts: 193
Date:
Permalink   

no it was made last tuesday, but hey its still good.

__________________

tapatio doritos are the best.



Guru

Status: Offline
Posts: 1290
Date:
Permalink   

yea!  hahaa haa aaaaaa... u got it bro. like yea it was made last tueday hee heee.  crazy huh?

good to see u made guru in no time at all.  who woulda thought to go to a post made in 2007 and type in 450 responses to it!  the the Guinness commercial says "Brilliant"

 

what a ass..... lol



__________________

I am no longer part of the oppressed, evil workforce of Kroger!  Can you say "Hallelujah"  

Anonymous

Date:
Permalink   

That's actully a good question, because that chicken sits out all day long and becomes a jawbraker. I always ask for a sample before I buy.



__________________


Guru

Status: Offline
Posts: 380
Date:
Permalink   

Yesterday, I told this lady that I couldn't take her coupon because it was expired. She replied, "I thought you all took expired coupons." The coupon expired in 2010.

Today, I had a woman at the U-Scan trying to give me coupons that had the dates cut off. I told her that I couldn't take them. She replied, "Oh... my son did that. They're still good."

__________________


Veteran Member

Status: Offline
Posts: 41
Date:
Permalink   

what, you dont trust her?

__________________


Senior Member

Status: Offline
Posts: 105
Date:
Permalink   

Dude, I have had people ask that at our Deli too. They seem to be afraid that what we don't sell gets refrigerated and reheated the next day. It isn't such a strange question to me. It's worrisome that there might be somewhere out there that did this to them and that is why they ask it. I just want to know WHERE so I never go there, lol.

__________________


Guru

Status: Offline
Posts: 1454
Date:
Permalink   

FedUp wrote:

Dude, I have had people ask that at our Deli too. They seem to be afraid that what we don't sell gets refrigerated and reheated the next day. It isn't such a strange question to me. It's worrisome that there might be somewhere out there that did this to them and that is why they ask it. I just want to know WHERE so I never go there, lol.


 GOD bless you...at least you care!



__________________

Mother Earth needs to douche.

 



Veteran Member

Status: Offline
Posts: 41
Date:
Permalink   

Can I have your shopping cart (that you just emptied all the cardboard out of) - at least twice a week

__________________


Guru

Status: Offline
Posts: 380
Date:
Permalink   

Dumb Customer: Excuse me?
Employee: Yes?
Dumb Customer: Do you work here?
Employee: Yes.
Dumb Customer: Can I ask you a question?
Irritated Employee: Yes.
Dumb Customer: Can you tell me where the eggs are?


Smart Customer: Excuse me?
Employee: Yes?
Smart Customer: Can you tell me where the eggs are?



Why does it take so long for some customers to get to the point?



__________________


Guru

Status: Offline
Posts: 2885
Date:
Permalink   

Cathy wrote:

Why does it take so long for some customers to get to the point?


 Because, they don't know you.



__________________

Would you like fries with th... I mean, your milk in a bag?

Anonymous

Date:
Permalink   

Hornish78 wrote:

This is one I always hear more times than I would care to count. I'm stanging right in front of a customer in full uniform and he/she will ask, "Do you work here?"

Maybe I should say, "No. I dress like this all the time."biggrin


 Wear your Kroger shirt, and walk into a Walgreen's or some other little store. Inevitably, someone will ask you the same question, despite the fact that your shirt says KROGER on it...



__________________
Anonymous

Date:
Permalink   

Oh, and then, a customer will ask about a bakery cake...a yellow cake inside with WHITE frosting outside...and will ask, "Is that a yellow sheet cake or a white sheet cake?". Think about that one...Then, the frosting..."Is that vanilla?"...and you almost want to say..."No, maam, we only sell weird colored chocolate cakes here". Maybe we should sell white-chocolate frosted and dark brown-vanilla frosted cakes, and really confuse people...Just add some food coloring and VOILA! Anyway, it's just a thought...



__________________
Anonymous

Date:
Permalink   

Okay. Customer wants some meat shaved in the Deli. Well, that wasn't a problem...until the customer is watching the flakes of meat come out of the bottom onto the paper...

"Hey, I said I wanted my meat SHAVED!"

"Um, ma'am...that IS shaved. If you want it shaved, that means it's going to be falling apart or in little pieces."

"Well, that's not what I was told."

*brain short circuits* 

Ugh....doh Where do these people come from, seriously...



__________________


Senior Member

Status: Offline
Posts: 105
Date:
Permalink   

Ehhh... A lot of customers don't know how to read the label abbreviations. 1/4 wht/ck/wht/bc Not many of them could read that and know they were holding a Quarter sheet white cake with white butter cream frosting. I'm used to the white/yellow questions.

As far as the "Is that Vanilla?" They may be curious as to if it could be creamed cheese icing instead. A lot of them don't know the visual difference between the two.

__________________


Senior Member

Status: Offline
Posts: 105
Date:
Permalink   

Haha. I have had that problem before, Anon. I learned really quick to ask them "WHat does 'shaved' mean to you? Falling apart, or as thin as paper?"

Everyone has a different idea of what "Thick" "Thin" "Shaved" and "Sandwich" are. I wish we could get a slicer guide for our machine so they could just tell us what number they want the meat cut on, but we haven't got one.

__________________


Guru

Status: Offline
Posts: 2885
Date:
Permalink   

FedUp wrote:

Haha. I have had that problem before, Anon. I learned really quick to ask them "WHat does 'shaved' mean to you? Falling apart, or as thin as paper?"

Everyone has a different idea of what "Thick" "Thin" "Shaved" and "Sandwich" are. I wish we could get a slicer guide for our machine so they could just tell us what number they want the meat cut on, but we haven't got one.


 it wouldn't matter. the customer opinion would still differ from the books. what we need is a display that shows the customer the finished cut with its slicer setting for us. Size is the key and the customer should be able to see it, point to it, and say "that one".

But that would make too much goddamned sense now wouldn't it?



__________________

Would you like fries with th... I mean, your milk in a bag?



Member

Status: Offline
Posts: 23
Date:
Permalink   

BagBoy wrote:
FedUp wrote:

Haha. I have had that problem before, Anon. I learned really quick to ask them "WHat does 'shaved' mean to you? Falling apart, or as thin as paper?"

Everyone has a different idea of what "Thick" "Thin" "Shaved" and "Sandwich" are. I wish we could get a slicer guide for our machine so they could just tell us what number they want the meat cut on, but we haven't got one.


 it wouldn't matter. the customer opinion would still differ from the books. what we need is a display that shows the customer the finished cut with its slicer setting for us. Size is the key and the customer should be able to see it, point to it, and say "that one".

But that would make too much goddamned sense now wouldn't it?


What exactly are you talking about? wink

 

The signs are useless.  We had them but each slicer was different.

A #1 on one slicer would be a .5 on another.

 

How about:

"Do I have to buy 10 of these to get the 10/$10?  I don't need that many."

Agree on the "Do you work here".  I've lost count how many times I'm asked that.



__________________
I'm not like this because I work here,
I work here because I'm like this.


Guru

Status: Offline
Posts: 2885
Date:
Permalink   

Art Vandelay wrote:
BagBoy wrote:
FedUp wrote:

Haha. I have had that problem before, Anon. I learned really quick to ask them "WHat does 'shaved' mean to you? Falling apart, or as thin as paper?"

Everyone has a different idea of what "Thick" "Thin" "Shaved" and "Sandwich" are. I wish we could get a slicer guide for our machine so they could just tell us what number they want the meat cut on, but we haven't got one.


 it wouldn't matter. the customer opinion would still differ from the books. what we need is a display that shows the customer the finished cut with its slicer setting for us. Size is the key and the customer should be able to see it, point to it, and say "that one".

But that would make too much goddamned sense now wouldn't it?


What exactly are you talking about? wink

 

The signs are useless.  We had them but each slicer was different.

A #1 on one slicer would be a .5 on another.

 

How about:

"Do I have to buy 10 of these to get the 10/$10?  I don't need that many."

Agree on the "Do you work here".  I've lost count how many times I'm asked that.


 I mean something the size of the meat that is being cut. like a small plastic or foam piece that the customer can hold to show thickness or how their finished cut should roughly look.



__________________

Would you like fries with th... I mean, your milk in a bag?



Senior Member

Status: Offline
Posts: 156
Date:
Permalink   

Got another.

Customer Excuse me how much are these cantaloupe. (bin has a price sign on it)

Me: Two dollars

Customer Each?



__________________
Anonymous

Date:
Permalink   

Indy1979 wrote:

Got another.

Customer Excuse me how much are these cantaloupe. (bin has a price sign on it)

Me: Two dollars

Customer Each?


 In their defense, the customer might have been thinking two dollars a pound.



__________________


Guru

Status: Offline
Posts: 1454
Date:
Permalink   

Anonymous wrote:
Indy1979 wrote:

Got another.

Customer Excuse me how much are these cantaloupe. (bin has a price sign on it)

Me: Two dollars

Customer Each?


 In their defense, the customer might have been thinking two dollars a pound.


 Happens all the time, especially when the product is not priced correctly. It's a cashier's nightmare~



__________________

Mother Earth needs to douche.

 



Senior Member

Status: Offline
Posts: 105
Date:
Permalink   

BagBoy wrote:
FedUp wrote:

Haha. I have had that problem before, Anon. I learned really quick to ask them "WHat does 'shaved' mean to you? Falling apart, or as thin as paper?"

Everyone has a different idea of what "Thick" "Thin" "Shaved" and "Sandwich" are. I wish we could get a slicer guide for our machine so they could just tell us what number they want the meat cut on, but we haven't got one.


 it wouldn't matter. the customer opinion would still differ from the books. what we need is a display that shows the customer the finished cut with its slicer setting for us. Size is the key and the customer should be able to see it, point to it, and say "that one".

But that would make too much goddamned sense now wouldn't it?


 The slicer guide I was referring to is exactly that. You CAN get them. It shows a thickness and a number. Theys ay what number they want and you set your slider to the number. But different slicers cut differently so you have to get it special with the slicer. Unless you get a slicer brand new out of the box, you likely will not get a guide. :(



__________________
Anonymous

Date:
Permalink   

when have you ever paid for a whole melon by the pound?



__________________


Guru

Status: Offline
Posts: 380
Date:
Permalink   

Anonymous wrote:

when have you ever paid for a whole melon by the pound?


 Well, when you're working with the general public, you have to be ready for anything. :)



__________________
SCO


Senior Member

Status: Offline
Posts: 184
Date:
Permalink   

-takes place at my register, after i ring up the 3 items the lady is buying-
her: how many is each package of fish? (foreign person, asking about price)
me: 3.04 and 2.93
her: what i dont see? how many?
me: *pointing to screen* 3.04 and 2.93
her: i dont understand..
me: *hold up packages of fish with the sale prices written on them* 3.04. and 2.93.
her: but... screen says -original price-
me: yes.. x minus y = 3.04 and x minus y = 2.93.
her: but i dont understand...

me: one is 3 dollars and 4 cents. other is 2 dollars and 93 cents

her: but. on sale?

me: yes

her: so how many?
me: X. MINUS Y. IS 3.04 *points to package of fish 1* X. MINUS Y. IS 2.93. *points to package of fish 2*
her: ohhh ok. so 3.04 and 2.93?
me. ....YES.
her: and how many coffee creamer?
me: 2.99
her: how many?
me: TWO. NINETY NINE.
her: oh. ok. *swipes food stamps card*



-- Edited by SCO on Monday 1st of August 2011 02:55:35 AM

__________________
1 2  >  Last»  | Page of 2  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard