Annoying things customers do

Date: Apr 29, 2013

RE: Annoying things customers do

Date: Apr 29, 2013

i mean n1gg3rz

GenesisOne · Guru

0bliviate wrote:
What are some of the most annoying things you've ever had a customer say or do?
The thing that annoys me the most is the black baskets. Customers constantly dot them on the belt and have me unload them. They seem to expect me to scan as I go, but when they do that I take my sweet time unloading it, and then I'll move as slow as I please. Usually once they see I'm gunna unload it slowly, they'll end up doing it themselves and we get done a whole lot faster.

This. It irritates me to no end when I see out of the corner of my eye a customer walk up, drop the black hand basket on the belt and then just stand there and stare off into the distance. Seriously, are you that lazy and inconsiderate that you can't unload the basket so that by the time the order ahead of you is done, we can move this along nice and quick for you, me and everybody else?

On the subject of sheer laziness, it's really amazing how some customers have this aversion to walking ten or so steps to a cart corral. The cart corrals are there for a reason and not simply decoration. Have a little consideration, why don't you? Would you like it if someone left a shopping cart a few feet away from your car while you were in the store? Best thing was, one day, I saw one customer chew another customer out in the parking lot because she was going to leave her cart right by his car. After yelling at her for a few minutes, she walked a few feet to the nearest cart corral and put her cart there. Great stuff, right there, when you have a customer say to another customer all the things you want to say, but can't.

It's funny, although certainly annoying at times, how fast customers can spit out the words "mark down" the instant they see something minor happen to a product. We had some type of plant outside get blown over by the wind. It was picked up and looked fine. A customer wanted to know if we would mark it down for her because it fell over. I could kind of see if the plant really got beat up by the wind and the fall, but it looked like it hadn't toppled over at all.

Then, I love the customers that seek out help but can't speak much English. Then, after being patient with them, taking them over to the section where the product would be should we have it and making an effort to grasp what the product is used for/looks like, get told something along the lines of, "you don't know what I'm talking about" and leave mad. To which I would like to respond, "well, maybe if you could speak basic English, I'd know what you're talking about".

Also, doesn't it seem like couponing and arguing go hand in hand? People that walk up and say, "you will take these coupons" (an actual quote from an actual customer) make me want to respond with, "sure, I'll take them. I'll take them and toss them in the trash because odds are you're going to try and pull something that we've seen hundreds of times before".

Date: Nov 5, 2013

nocturnia wrote:
Any produce stockers on here? How about this one:

You're just trying to load the banana wall and people will crawl ALL OVER YOU to snatch up the bunch you literally just laid down. They'll actually follow you around the table. I always wanted SOOO bad to say "Look: they are ALL THE SAME. They came off the same shipment. We do NOT have a banana maker in the back room!!"

Lmaoo yup yup yup hate that like a mofo. It's like they have no shame or empethy

mega-kitteh · Guru

had this one lcustomer today ask for balloons. now im not in floral, i work produce, but manangement dont give 2 tin ****s. so i went to floral to help with balloons and at first she wanted 9, then 10, then 12, then 20. all this AFTER i strung them together. so i had to keep unwrapping and repricing all the while the customer looking ashamed. she was a nice lady, don't get me wrong but seriously?? in short i was late getting my order in and am STILL not done with all of the work i had to do.

customers' kids that hoark all over the floor then ask YOU to clean THEIR KIDS' puke. i just hand them some paper towels, garbage bags, and disinfectant. the look they give me is ex-CUSE- YOU??!?? I'm (not) sorry, but your kid, your mess.

Date: Nov 6, 2013

You looked bored, so here's something to do. You looked bored, so here's something to do. You looked bored, so here's something to do.

It's not scanning? That means it's free. It's not scanning? That means it's free. It's not scanning. That means it's free.

Anything else for you? A million dollars. Anything else for you? A million dollars. Anything else for you? A million dollars.

Date: Feb 3, 2015

in no order because it is all annoying...

1. "i have my own bags" - then they toss 20 bags onto the counter when they have about 20-30 items...translation: "I have my own bag collection, see?"

2. inconsiderate customers that leave one cart here, another cart there when you're trying to "clear the lot" which is impossible, in the rain no less, and the people that make a pileup in the art corrals with little and big carts, which makes gathering carts take twice as long and then when you're done there is still a lack of carts in the lobby.

3. "can you double everything?"

4. "Oh...i have my own bags." *after 3/4 of their order is bagged in plastic*

5. that one customer that doesn't care if you lump eggs in with everything else with no organization or precaution.

many, many more...

techelite · Guru

Anonymous wrote:
in no order because it is all annoying...
1. "i have my own bags" - then they toss 20 bags onto the counter when they have about 20-30 items...translation: "I have my own bag collection, see

4. "Oh...i have my own bags." *after 3/4 of their order is bagged in plastic*
5. that one customer that doesn't care if you lump eggs in with everything else with no organization or precaution

many, many more...

Worse than that for me is when you start bagging their $300 order in plastic and they pull that "OH, wait, I have bags!" crap like you have to stop immediately and they throw 2 small bags at you. Then you finish the order with plastic while they wait and they act annoyed and pull things out of 1 of the 20 or more plastic bags and stuff it in the already full bags they brought. Like "Ugh, how stupid of you to not crush my eggs and chops with 3 of those big cans you put in that last bag!"

FrontEndSlave · Guru

As a courtesy clerk retrieving carts in the parking lot...

"Do you want this?"
"Do you want this one?"

As if I am some sort of dog and they are holding a treat.

Cathy · Guru

People that put reusable bags on the belt... with groceries in them.
People that flop the handbasket on the belt without unloading it. "Oh, I thought it would be easier this way."
People that will not listen to you while they are on their phone. "I'm sorry, this stupid cashier is yelling at me."
People that would rather shove their cart 50ft to the edge of the lot rather than walk 15ft to the cart corral.
People that cut through our parking lot and drive 50mph like they are still on the road, with no regard to anyone in the crosswalks. Had one almost hit me. (Had to slam on their brakes after speeding up to try and "beat" me... and then honked their horn at me!)
Quickchange artists
Thieves
People that get mad because you won't use their dirty reusable bags with blood and dog hair in them. "Oh, they're not THAT bad!"
People that are bleeding everywhere. "When I was in this business, I would hand things BACK to the customer!" Umm, yeah.
Men that lift heavy items (like 30pk beer) onto your belt and ask "Umm, can you lift that over to the other side?"
People that lift two or three of the same heavy item onto your belt... "I don't need ALL of those up here, so you can put some back into your cart." "Wellllll, it's already up here!"