So, let me start off by saying that, since I've started working at our store, I've been doing self checkout since day one. For the first mmmm.... maybe, week? I've been wanting to get on a normal register. Only because it'd been hectic, machines were screwing up, and those that were on before me had screwed up the computer or they couldn't void transactions or do receipts and stuff so, I had to go behind them and do that. All in all. For awhile, I loathed it. And I always got stuck on the side that no one eeeeeevvvvver seems to go on. Despite the fact that I'd bust my ass cleaning, giving 110% customer service to people and then some... Not even caring about getting 'roses' (as majority of the people have been elderly and thus, don't know how to go online...) I still had a love hate relationship with SCO.
I'll admit, I did complain. I did. I'd complain about it being slow, but I did ask for them to send people over (as even when I did pull people, I can only go so far so I'm awfully limited.)
I was also told when hired we'd all be part time, but they'd pick certain people to be full time... I was told not even 3 weeks ago during live training that no one will be hired full time save managers... I left a 40 hr a week job for a job that only gives me 24 - 26 hours... and I can't get benefits, because we have to average 36 hours for a year...
So, when my old co-workers would come in, I'd jokingly 'complain' again and say they'd be seeing me soon if they kept having me 'do this side'. 'This side' being the SCO side that no one goes on, not SCO itself. And my only going back to try and hold two jobs (which I made clear) as holidays are coming up and hey! I went from $800 a month roughly to half that, so it's kinda hard to do presents and such that way... I personally see nothing wrong with that but hey...
But yes, those were the only times at all I'd complain. Nothing seriously. And certainly not a lot.
The ONLY time, and I did, have I ever said I 'hated' SCO, was when a girl logged the computer the whole way out. I did not know how to get it back up, it was busy for sometime, and once again after that I was on the side no one comes to. And let me tell you, after the dinner rush, you will literally stand there for hoooouuuuurs doing nothing. I must clean the entire area 3 times and hour. (I'm also the only one who does apparently as I later would find out but enough about that...)
Today, I came in, on time (actually early) as always, and was put on the same SCO. From the get go I, and I could be wrong, was under the impression that they were trying to move me out of the way from everyone else. To put me off to the side and not bother them. Atleast that's the way I'd been treated up until today... Today after 3 hours on SCO, I was 'asked' that I'd been complaining 'alot' about not liking SCO. I explained that no, that was just those first few days when it was crazy. That now, I'm doing great and have everything down pat, and it was true! And I had to be doing somewhat good in there eyes too because the day before yesterday I was called on my day off (after working 6 days straight) just to come in and do it (they only have so much of us trained). She then tells me 'okay' and that she was just checking, and that if I ever need a 'break from it' to check in with a CSM and we'll switch halfway. And I'm thinking cool! That's very understanding of them... Until another lady pulls me off the SCO not 10 minutes later and pulls me off to the side. This lady tells me that being over there is a 'privilege'. (Okay... I wished I'd have known that. Then maybe I wouldn't have felt so left out.) That there are a lot of cashiers that 'want' to be over there. (I'd like to know who though! As every one I've ever seen is so damn relieved to see me taking over for them! Saying outright how much they loathe it.) And that she couldn't have someone over there that didn't like it (which at first made sense as I thought she was being understandable aswell until she said-) that she couldn't have someone over there she couldn't 'trust'...
Now, I'm just nodding and uh huhing and, by that point just totally floored and insulted. For starters, TWO people knew how much apparently, at that time mind you I prefer it now over everything else, that I disliked it. So obviously more and more higher up people know. And, whether they over heard me or were told by someone else I just don't know, I doubt they'd tell me. And second, not trust me? To do what exactly and based on what? Was there something else I did 'cause if so, I'd really like to know what so as not to do it again... As I don't think 'complaining' is going to suddenly make me a not-so-honest person.
After that though, sure enough, I'm pulled off, made to feel like **** (she said this in front of a bunch of cashiers) and stuck on express. I go my whole six hours, waiting for a break that never came- she actually marked me off as having taken one, when she was the one that pulled me off and put me on a register. And I left. Just thoroughly and utterly feeling like total crap like- alright, you don't want me on there anymore because I complained? Fine, I take full responsibility for that. I shouldn't have. Didn't realize I couldn't over such trivial things... but okay. Did you really need to twist the knife though by telling me how much of a 'privilege' it WAS and how you just 'took it away' and how you don't trust me on it anymore like-? That's pretty convenient? Been fine this whole time? Now apparently my complaining, how ever one or two comments I said ever, means I can't be trusted?
(And when I say one or two, it was one or two!)
All in all, I'd be lying if I said I wasn't pissed. She totally soured my whole day. The kicker? I was asked BACK on SCO... to do the girl who took my place 3 hours before when I should have had my break... to do HER break! 15 minutes before I was off! Never having got one!
I hope I'm not about to get fired. And compared to others who do SCO and just drop F bombs left and right, don't clean, and don't try to get people to do SCO and what have you, that is just super messed up because I know I do a pretty damn good job despite everything.
I'm not saying I'm not at all to blame. I did complain. Not about the job and hell, not even was it majority about SCO. Mostly about how slow it was and how few hours... But all they seemed to have heard was my complaints about SCO and, again, after making sure she noted herself as being a manager (as though I didn't know?), she tells me how it's a 'privilege' and basically how I should have been honored... AFTER she's already taken me off! After I no longer have it. They sure as hell didn't make me feel like that before when I was on it! Quite the opposite! And then to basically make me feel 'punished'... I mean, I felt like a damn child... Because I don't like SCO? Even if it were true, which again it isn't, is that wrong to want to be on a register instead because I'm just not following why that's bad? If I'd be happier on a register why is that not okay? And it's one thing to take me off, but there was no need to question my integrity. Like I'm a damn criminal?
I dunno, I guess I'm just uber ticked, and I'm off so I've got a WHOLE day to think about it and wait to see what happens... And it's gonna kill me until then. Just curious, does anyone, or has anyone ever associated SCO with being a more 'moved up' place than regular registers? Because up until now, I thought I was there only because I was of the few trained. Not gonna lie, it seriously made me feel like ****. I wish I'd known sooner, then maybe I could have seen it differently :/.
(Sorry again if this is rushed! It's just been a terrible day :I)
Was also wondering if it'd be worth trying to talk to someone about it...? Or would I just dig myself deeper. As that whole 'not trusting' me thing is seriously bothering me.
I'm not getting this. You went from $800 a month to half that. Why? You must live with your parents or have a section 8 allowance if you quit that decent job for the ****ty one you have described.
lmao, I worked at WM before, still couldn't get benefits there. I was PT there but got 40 hrs (they were jacked :/) Kroger offered me ORIGINALLY the same hours, benefits, opening a NEW store, and a $1.70 more. I THOUGHT I'd made the better decision...
If you were a good employee when you left Walmart, I highly suggest you try to go back. Or go to college, get your associates in business, and apply for the MD1 program. My wild guess is that Kroger gave you a part time position (and probably said, "this part time thing will only last during probation"), gave you a starting wage of minimum wage + $0.15, and told you about how "easy" it is to be promoted.
Definitely was. Have been asked back many a times. Seriously don't like some of the people there though. But no, they gave me PT because that's what they said everyone got since it was opening a new store. Never said anything about probation. They gave me more money, the only thing they kept to. $1.70 more on top of what I already made at WM. And yes, did explain how easy it was to be promoted. To be fair though, through training a few did becaome CSMs... I just couldn't do that kinda thing so I opted to stay cashier for the time being. Again. I don't dislike it, or I wouldn't have applied for cashier. I'm just concerned that a couple comments I made through jest or annoyance at a SCO lane during our opening week (it was packed and baaaaaad. Had trouble finding people to ask for help. Got constantly told to ask the Customer Service desk even though I thought that that was what CSMs were for...) are what's gonna cost me in the end. And that just really really sucks. Especially with how trivial such things were :/.
I'm not sure if I'm more upset that something so small could cost me so much, or that we literally can not complain or be annoyed in the slightest. I'm most certainly pissed at the whole 'can't trust me' part though. Very much. And I just know if I bring it up, it'll be me against them, that I took it the 'wrong way', and that'll be the end of that.
You're not going to get fired (you're going to have to try harder than that to get fired from Kroger). I'll wager you don't even get a formal write up as long as you continue to assert that you are okay with and capable of handling SCO and that you had only been struggling initially due to being new at running the self checkout, so don't let people scare you. Just lay low for your next few shifts, and even if you feel the urge or have an exceptionally bad day don't complain about SCO. You said you feel fine with it now because you have more experience so live up to that statement. I personally would not bring up the issue to this CSM again, the way this person acted indicates to me that she could be on some sort of power trip (humiliating employees in front of other employees is considered unprofessional by decent supervisors and managers) and is not open to hearing your side of the story so much as she is interested in asserting some sort of dominance. If this supervisor or CSM asks you about it, just reiterate that you weren't actually complaining "a lot" about SCO and that you are perfectly fine it now and leave it at that. In the future remember it's okay and normal to vent about work, but you must absolutely be careful who you talk to about complaints such as these and who could be within earshot of the conversation. You would be surprised at how many people would throw their coworker under the bus to get in good with the boss or even just to have a topic for gossiping, and honestly it sounds like one of the two happened in your case.
I certainly hope not. And I hopefully wouldn't get written up. But I still don't appreciate the 'warning' I was given either. And still, hours later that whole trust thing- I'm supposed to be able to enjoy my time off but that's obviously not gonna happen :/.
Again, when we (we as in some of the few co-workers from WM) were discussing other temp jobs during the holidays to pay for gifts... I'm sure, whomever it was, hearing me say 'don't be surprised to see me back' when talking about taking temp stocking at WM for X-Mas money proooooobably didn't look good either. Because that right there sounds like 1) I wanna go back (which they couldn't pay me enough) 2) I'm not happy with my pay and 3) I dislike my hours... I did mention to my old co-workers that I didn't like SCO aswell. But again! That was during the first 3 or so days of grand opening. I was in quite the sarcastic and pretty ticked off mood. Naturally I didn't take it out on customers. But I did vent to coworkers both old and new. And that right there is probably where I originally effed up.
I hope laying low does work out as you say. And up until then I did. Always being on SCO... I was never on the 'board'. And always forgotten. I barely knew any of the cashiers names so it was odd to suddenly be back on a register. Again, I definitely prefer SCO. But I'm seriously doubting that'll ever happen again :/.
Yeah, I'm torn because on one side I do want to explain myself! But on the other, I probably would say something and screw myself further. Because I don't know how they heard all this so whos to say I won't make it worse!
I do know a power trip when I see it though. Trust me, I've allllllready seen one person letting it go to there head. I try to avoid them. And I pray you're right, that that's what this was. But she talked with so much authority and was strict and serious that, right then I was still insulted but wasn't sure how to go about saying something then and there.
(I also don't even know her position or how long she's had it as some people came from other Krogers. I do know she's been an ass each time I've asked for her help though :I)
I do remember times when CSM's would ask if I was alright. And I'd jokingly say it was slow or boring... But I mean c'mon! They can see me standing there not doing a thing :/.
I can't be the only one complaining can I?
All in all. The best I can expect out of this is that I don't lose my job... I have a very strong feeling I will be 'demoted' as she is implying, to regular register which sucks because I really enjoyed the SCO. But I suppose I dug that hole for myself :/.
in the Kroger world any complaint not told to an empty room will reach every ear and it'll be something different than what you said and no one will ask for clarification.
but if you don't complain you get walked all over and verbally abused for things that went wrong, that you didn't do, even on days you were off.
This is true. But again, this store JUST opened... How in the world could I have already made 'enemies' when I don't even know half the people there. And vice versa.
Laying low and avoiding that particular person is how you need to go about this. I've had managers tell me that I'm not worth the money I'm being paid and could only respond with "I'm sorry you feel that way."
Don't let it get you down. Some people are just born *******s.
__________________
Would you like fries with th... I mean, your milk in a bag?
Laying low and avoiding that particular person is how you need to go about this. I've had managers tell me that I'm not worth the money I'm being paid and could only respond with "I'm sorry you feel that way."
Don't let it get you down. Some people are just born *******s.
Yep, my Front End Manager is one of those. I make it a habit now when I write down my schedule from the paper copy that I write down hers as well. That way I know coming in if I may have to deal with her or not. I avoid bagging for her whenever possible.
Kroger trains their management staff to be intimidators and bullies and their lowest paid clerks and cashiers to be pure weak snitches. And why do they snitch? It does not get them a raise or any respect or special treatment from management. It's so freakin stupid. There is NO comrodery amongst your fellow part time employees. Now many people in this forum will tell you to be quiet and do whatever they say. I will tell you that the employees of WalMart stuck together and got things accomplished. So, what if they fire you unjustly...then u collect unemployment. And move on in a better direction with your life. Kroger sucks the life out of you my friend and is only good for asskissers and deep brown nosers. You have every right to speak how u feel. This is America! Supposed land of the free! However, if you work for Kroger you are a slave to a low and stupid and unjust way of thinking. Kroger violates our civil rights every day! And the bitch that told u USCAN is a privilege is a famed lie. It is not. They will tell you anything to change your mind about what is so obvious. Wish u would have come to tho forum before applying at Kroger cuz as my name says Kroger sux! There are a few people here that know their rights and give good advice and will stand up for themselves but the other 85% are backbone less and stupid and unaware of what their rights are and agree to being harassed and intimidated, and bullied. Apply for other jobs daily my friend. Get away from the madness and mind**** of Kroger and its employees...
Kroger trains their management staff to be intimidators and bullies and their lowest paid clerks and cashiers to be pure weak snitches. And why do they snitch? It does not get them a raise or any respect or special treatment from management. It's so freakin stupid. There is NO comrodery amongst your fellow part time employees. Now many people in this forum will tell you to be quiet and do whatever they say. I will tell you that the employees of WalMart stuck together and got things accomplished. So, what if they fire you unjustly...then u collect unemployment. And move on in a better direction with your life. Kroger sucks the life out of you my friend and is only good for asskissers and deep brown nosers. You have every right to speak how u feel. This is America! Supposed land of the free! However, if you work for Kroger you are a slave to a low and stupid and unjust way of thinking. Kroger violates our civil rights every day! And the bitch that told u USCAN is a privilege is a famed lie. It is not. They will tell you anything to change your mind about what is so obvious. Wish u would have come to tho forum before applying at Kroger cuz as my name says Kroger sux! There are a few people here that know their rights and give good advice and will stand up for themselves but the other 85% are backbone less and stupid and unaware of what their rights are and agree to being harassed and intimidated, and bullied. Apply for other jobs daily my friend. Get away from the madness and mind**** of Kroger and its employees...
Kroger trains their management staff to be intimidators and bullies and their lowest paid clerks and cashiers to be pure weak snitches. And why do they snitch? It does not get them a raise or any respect or special treatment from management. It's so freakin stupid. There is NO comrodery amongst your fellow part time employees. Now many people in this forum will tell you to be quiet and do whatever they say. I will tell you that the employees of WalMart stuck together and got things accomplished. So, what if they fire you unjustly...then u collect unemployment. And move on in a better direction with your life. Kroger sucks the life out of you my friend and is only good for asskissers and deep brown nosers. You have every right to speak how u feel. This is America! Supposed land of the free! However, if you work for Kroger you are a slave to a low and stupid and unjust way of thinking. Kroger violates our civil rights every day! And the bitch that told u USCAN is a privilege is a famed lie. It is not. They will tell you anything to change your mind about what is so obvious. Wish u would have come to tho forum before applying at Kroger cuz as my name says Kroger sux! There are a few people here that know their rights and give good advice and will stand up for themselves but the other 85% are backbone less and stupid and unaware of what their rights are and agree to being harassed and intimidated, and bullied. Apply for other jobs daily my friend. Get away from the madness and mind**** of Kroger and its employees...
This and more is the reason Kroger will be the "revolving door" when it comes to employees
Today, came in, on time- early actually. As I do everyday. I immediately get sent to SCO. SCO? Oh really? Yeah, SCO.... Over by the Bistro (bistro right?). Alllllllllllllllllll the way over there... on the other side. Where there's only 2 SCO computers. And should I have an issue, it is quite the walk just to find someone.
Whether it's true or not, I'll admit I can over think things, and I was thinking for sure- they just want me outta the way. Gone. Awaaaaaaay. Not sure as punishment but... yeah. Certainly felt like being put in a corner. I didn't even know we had one over there! Anyways... all's good. The lady I mentioned before is there but... who cares! I'm all the way over here! So, naturally, I didn't have to deal with her.
Until!
After having NO problems what so ever... she walks over about the time an associate's gift card isn't working... It keeps coming up with an error on the pinpad thing. She walks by and I ask if she's on break... no answer. She probably was, because there'd be no other reason to be over there but yeah, no need to ignore me ma'am... I finally say 'Hey, she can't get her card to work. I've tried like ten times...' and I had. Between the two of use I KNOW we'd done it over 20... She comes over, does the exact same thing and it doesn't work. Tries a couple ways, still, nothing... She THEN asks me to 'item inquiry' it... I've learned practically EVERYTHING about SCO... but that. No one ever showed us. Told us we didn't need to know. And at neither stores were we trained to... I say ' I don't know how...' ... she asks me again. 'Item inquiry it'. I say again, 'I don't know how'. She says it AGAIN, same monotone voice, the exact same phrase. I say AGAIN, 'I don't know how'. And explain no one ever showed us at either store... She says it AGAIN! Same exact way. I finally get fed up and say, 'I don't know how. We weren't ever trained to. YOU'RE gonna have to do it'. And I step away from the computer. Now I KNOW the girl who's card isn't working heard me answer her each time... I step away, she looks at me, and the lady walks up to the computer... glaaaaaaaances at the keyboard... and says that SHE herself, doesn't know how to and that she will just take her to customer service...
Was that really necessary? If you didn't know, how was I to? And I KNOW she heard me each time I answered...
I hope she was on her break, and for once I hope I annoyed her if only a little because that just didn't need to happen that way at all. Thank god I only had an hour left...
I'm not sure if she didn't know completely, or couldn't figure it out. As some people say that 'the two stores use different keyboards or commands or whatever' which is bull. BOTH do the same exact things. The same exact way. With the SAME exact keyboard... Even the training center has the same ones. If she didn't know (she barely glanced over before giving up), who was supposed to tell me? I'm sure in her mind it should have been something in my position I should have known. As opposed to her who only needs to know 'the basics'... But yeah. I definitely got the vibe just the way she carried herself that I 'pestered' her and had to bother her with yet another problem, that I can't handle myself, and she had to waste time on something I should have known...
I damn near laughed when she said she herself didn't know either. But I just wanted to get through the day...
I did see that they are training ALOT more people for SCO. And a lot of new people were on it... So much for it being a 'privilege'....
Ok, so, lemme see if I get this... You left a 40 hour a week job for a promise that "some" of you starting training would be made full time? Besides the problems I see with that what about the discussions you had at your interview and before you accepted the position about hours?
You left "WM" Walmart? For an opportunity to move up? You complain that you hate sco, then you don't hate it, but you really do? You really didn't complain but it was enough for "this lady" to pull you off, and I assume you are refereeing to management or a lead as "this lady?" The break, I agree with you but you should've asked maybe the the manager market: yiu off thinking you'd get a break after you talked and forgot, who knows.
its called work not fun for a reason... Like with any job so e aspects may suck, some managers/supervisors may be overly harsh or over the top because they interpreted the situation different! It's a job, suck it up, stfu, keep your head down, and work. I could understand this petty **** turning into a big deal fir some if these kids here who care nothing about the job and are here fir beer money. Thats excusable, but you specifically said you came to Kroger because you wanted to move up... ...and this is how you do it? If I want to move up in a company I'll mop the floors and clean he toilets if I had to.
You said it yourself, you don't think anyone on sco really advances but maybe it's lIke you were told maybe sco is a privilegein fact maybe they saw something in you but you blew it.
-- Edited by BlackAudiCoupe on Sunday 26th of October 2014 01:51:15 AM
Yes. I left a 40 hr WM cashier job (I wasn't full time, they were giving me the hours when they say they weren't supposed to.) for a cashier job at Kroger. I left because I utterly hated my job there. So, obviously I was looking for another. It was to open a new store and I thought 'Wow! A new store! A new start! With possibly the same hours and I'll get benefits?'. I'd be dealing with the same people, as I worked right across the street at the WM where the Kroger was built... so I pretty much knew how to handle certain situations that I knew would come up. I thought it was a great idea! And cleaner place... I honestly thought I'd made a great choice to change jobs... And I still partly do. And they offered me more money and seemed (and still are majority of the time) like a hell of a lot nicer than the asses that were some of my old bosses. So yes, I thought I'd made a better decision. As, even though I knew (thought) I wouldn't be getting full time for awhile, I was willing to lose SOME hours... not as much as I apparently did... if it meant getting away from my old place.
At the interview, I was offered same hours. Vacation. Possible full time. A buck seventy more. Benefits. Possibility of a union, what ever that'd mean for me (which is odd as I haven't seen a SINGLE union person yet. They said we'd be stalked and all this crap, how the union was bull****... ) And, what was a BIG problem at WM, they'd said they'd actually keep my schedule the way I scheduled it. Which I thought was awesome at the time so I could go to school! They said they'd 'work around it' unlike WM who said 'no no no we need you here' because that's what I wanna be... a career cashier :/. But yeah. And during training at the center we were told the same thing. Looking back, who ****ing knew?
Yeah, Walmart. And yeah! I wanted to be CSM and go up from there. WM wouldn't cross train anyone, not even for customer service. and apparently at our new store they hired 'too many' supervisors so yeah, that ain't happening either... They even have a lot of the 'CSM's' on registers and stuff most of the time as there's just too many of them.
As for the SCO, no, I never hated it. Me and another cashier were complaining about being stuck on the one side with no help from anyone during opening week. And when we did get help, no one could help us... Then 2 or so broke down. A girl logged the whole comp off and no one knew the password. And then, after a certain time, no one would come down that way. So we'd all be just standing there for hours with nothing to do. After cleaning, there isn't much we can do as we can't leave the area. We can't even bag as there aren't any registers near that side. So it wasn't really complaining about SCO as a whole, so much as we loathed getting stuck on 'that side' and how they had people, during opening week, who hadn't been on it or trained at all come in and screw up a bunch of customers orders. A lot of people were saying we were over charging them on the hot/cold bars as we didn't take into account the weight of the plastic box things... And we always had to come in behind them and get screamed at to fix it. And it wouldn't have been so bad if the people had listened to us the multiple times we showed them, or read the cheat sheets we put down in the drawer for them if they needed help. And we were told that we'd have 3 or more people over on SCO from the other stores to help us too... That didn't happen either as a lot of them last minute decided they couldn't make it. All in all, I was more annoyed with everything else but the fact that it happened on SCO made it worse. Especially when I myself was having trouble remembering the order of say, voiding a trans or doing a coupon. Now, after being on it so long I finally have it in the bag! But during that first 3 days, I would have killed to be let off.
By 'this lady', then yeah. I think she's a CSM, but I don't know. As I hadn't ever seen her but maybe once before. And she was bagging then. And as for 'complaining enough for her to know'. I personally don't think anyone said anything to her, I think she either just over heard me say something to another cashier, or when another CSM asked how I was, I did say that it was boring and no one ever comes down to that side. And that there wasn't much to do over there. I'm not saying I didn't complain. But I can assure you it wasn't in the sense of 'talking crap about it behind the bosses back' kinda thing. Anything I said to a cashier about it, I said to a CSM when asking if there were anyone else trained to do this. And always politely as well mind you. Because after 2 days in a row, and another day after that of not getting breaks because they didn't have anyone else, it got ridiculous. And it is. I should be able to go to the bathroom atleast. Not hold it for 6 hours straight. If there are so many 'bosses' and they themselves know how to use U-Scan, why couldn't they do it? Or at least long enough for us to use the bathroom. I would have for them?
And yeah the break thing... mind you, when I wrote that reply initially, I was pissed. I'll admit, she could have forgot... But that was the 4th time. I've only heard it happening to 2 other people (one of them today even was on there an extra hour after they got off because 'they forgot about them') but yeah, and it's always always always us on SCO. Even when someone new is up there they have to be reminded.
And yes, I know it's not fun. I'm not complaining about the work. I'm basically complaining about the lack there of. I didn't even know we had self check out when I was hired. When I originally found out, I thought it'd be more fun! Multi-tasking and doing so many things at once... Time would just shoot on by I was told. No. It doesn't. I also left WM because, while I got along with everyone I just didn't like and appreciate the way everyone treated everyone else. That place is a nut house sometimes. Fights, gossip, and just overall... I don't know. I just know that while I wanted to 'move up'. I didn't want to there.
And trust me, you don't need to tell me to suck it up. I'm the kind of person that actually enjoys just being told what to do, and then just doing it. But I left one place for a reason, for a better place! To tell me to simply stfu, as though (while I was indeed just blowing off steam) I should just leave well enough alone... sorry but I can't agree with that. For starters, no need to be rude I mean really. Is this not what the forums are for? Secondly, I left WM because I didn't want to be the doormat I always was there. With a new store, new people, and a new start I really don't want this to start into my becoming the submissive person I was like I was some sort of kicked dog again. I was told we were all on equal footing, and it isn't wrong of me to want that to happen. Regardless of positions, I've been nothing but polite and apologetic the entire time, and there is just no reason for some of the stuff that was said. Because, and I don't know about you, but to call someone 'untrustworthy' to me in my eyes is pretty ****ing insulting. And I can't say I enjoy my character being questioned, especially without good reason. And ESPECIALLY in front of other cashiers and customers where I have to listen and be questioned by them about why that was said. That's just wrong. It never needed to go that far where even today I was asked about it.
As for moving up- I do! Not now. As I told them when asked that I wasn't ready yet until I got familiar with the way everything works and what have you. Which they said was cool, and I think it was just better that way. And hell, I'll scrub our bathroom top to bottom if I had to! But it's utter bull to be told there'll be help there if you need it. And it isn't. To be insulted in front of everyone with no bases (If I said I didn't like it, which I didn't, there shouldn't have been anything wrong with that. If another cashier can ask to be put on it, why can't the few of us ask to be taken off without getting an earful of bull?), and then turn around, repeat to me the SAME exact thing over and over like I'm an idiot when I explain I can't. And in the end she didn't even know herself..? Why in the world was that needed? Regardless of everything before. If I told her I didn't know how to do something, why repeat it over and over like she was thinking I'd remember on the fifth time she said. THAT didn't need to happen either. At all. And maybe everything before was a misunderstanding but THAT was not. That was being an ass.
I'll agree, I thought about it. I hoped I didn't blow it. But they had me on there again today. And I'll probably be on tomorrow too. As I think that those who come in at certain times get on it, an everyone else gets registers... Up until today I'd been coming at the beginning and ending to everyone's shifts, so now I'm thinking that my being off lately is because of my new odd times... I guess I'll find out tomorrow then :/.
Yes. I left a 40 hr WM cashier job (I wasn't full time, they were giving me the hours when they say they weren't supposed to.) for a cashier job at Kroger. I left because I utterly hated my job there. So, obviously I was looking for another. It was to open a new store and I thought 'Wow! A new store! A new start! With possibly the same hours and I'll get benefits?'. I'd be dealing with the same people, as I worked right across the street at the WM where the Kroger was built... so I pretty much knew how to handle certain situations that I knew would come up. I thought it was a great idea! And cleaner place... I honestly thought I'd made a great choice to change jobs... And I still partly do. And they offered me more money and seemed (and still are majority of the time) like a hell of a lot nicer than the asses that were some of my old bosses. So yes, I thought I'd made a better decision. As, even though I knew (thought) I wouldn't be getting full time for awhile, I was willing to lose SOME hours... not as much as I apparently did... if it meant getting away from my old place.
At the interview, I was offered same hours. Vacation. Possible full time. A buck seventy more. Benefits. Possibility of a union, what ever that'd mean for me (which is odd as I haven't seen a SINGLE union person yet. They said we'd be stalked and all this crap, how the union was bull****... ) And, what was a BIG problem at WM, they'd said they'd actually keep my schedule the way I scheduled it. Which I thought was awesome at the time so I could go to school! They said they'd 'work around it' unlike WM who said 'no no no we need you here' because that's what I wanna be... a career cashier :/. But yeah. And during training at the center we were told the same thing. Looking back, who ****ing knew?
Yeah, Walmart. And yeah! I wanted to be CSM and go up from there. WM wouldn't cross train anyone, not even for customer service. and apparently at our new store they hired 'too many' supervisors so yeah, that ain't happening either... They even have a lot of the 'CSM's' on registers and stuff most of the time as there's just too many of them.
As for the SCO, no, I never hated it. Me and another cashier were complaining about being stuck on the one side with no help from anyone during opening week. And when we did get help, no one could help us... Then 2 or so broke down. A girl logged the whole comp off and no one knew the password. And then, after a certain time, no one would come down that way. So we'd all be just standing there for hours with nothing to do. After cleaning, there isn't much we can do as we can't leave the area. We can't even bag as there aren't any registers near that side. So it wasn't really complaining about SCO as a whole, so much as we loathed getting stuck on 'that side' and how they had people, during opening week, who hadn't been on it or trained at all come in and screw up a bunch of customers orders. A lot of people were saying we were over charging them on the hot/cold bars as we didn't take into account the weight of the plastic box things... And we always had to come in behind them and get screamed at to fix it. And it wouldn't have been so bad if the people had listened to us the multiple times we showed them, or read the cheat sheets we put down in the drawer for them if they needed help. And we were told that we'd have 3 or more people over on SCO from the other stores to help us too... That didn't happen either as a lot of them last minute decided they couldn't make it. All in all, I was more annoyed with everything else but the fact that it happened on SCO made it worse. Especially when I myself was having trouble remembering the order of say, voiding a trans or doing a coupon. Now, after being on it so long I finally have it in the bag! But during that first 3 days, I would have killed to be let off.
By 'this lady', then yeah. I think she's a CSM, but I don't know. As I hadn't ever seen her but maybe once before. And she was bagging then. And as for 'complaining enough for her to know'. I personally don't think anyone said anything to her, I think she either just over heard me say something to another cashier, or when another CSM asked how I was, I did say that it was boring and no one ever comes down to that side. And that there wasn't much to do over there. I'm not saying I didn't complain. But I can assure you it wasn't in the sense of 'talking crap about it behind the bosses back' kinda thing. Anything I said to a cashier about it, I said to a CSM when asking if there were anyone else trained to do this. And always politely as well mind you. Because after 2 days in a row, and another day after that of not getting breaks because they didn't have anyone else, it got ridiculous. And it is. I should be able to go to the bathroom atleast. Not hold it for 6 hours straight. If there are so many 'bosses' and they themselves know how to use U-Scan, why couldn't they do it? Or at least long enough for us to use the bathroom. I would have for them?
And yeah the break thing... mind you, when I wrote that reply initially, I was pissed. I'll admit, she could have forgot... But that was the 4th time. I've only heard it happening to 2 other people (one of them today even was on there an extra hour after they got off because 'they forgot about them') but yeah, and it's always always always us on SCO. Even when someone new is up there they have to be reminded.
And yes, I know it's not fun. I'm not complaining about the work. I'm basically complaining about the lack there of. I didn't even know we had self check out when I was hired. When I originally found out, I thought it'd be more fun! Multi-tasking and doing so many things at once... Time would just shoot on by I was told. No. It doesn't. I also left WM because, while I got along with everyone I just didn't like and appreciate the way everyone treated everyone else. That place is a nut house sometimes. Fights, gossip, and just overall... I don't know. I just know that while I wanted to 'move up'. I didn't want to there.
And trust me, you don't need to tell me to suck it up. I'm the kind of person that actually enjoys just being told what to do, and then just doing it. But I left one place for a reason, for a better place! To tell me to simply stfu, as though (while I was indeed just blowing off steam) I should just leave well enough alone... sorry but I can't agree with that. For starters, no need to be rude I mean really. Is this not what the forums are for? Secondly, I left WM because I didn't want to be the doormat I always was there. With a new store, new people, and a new start I really don't want this to start into my becoming the submissive person I was like I was some sort of kicked dog again. I was told we were all on equal footing, and it isn't wrong of me to want that to happen. Regardless of positions, I've been nothing but polite and apologetic the entire time, and there is just no reason for some of the stuff that was said. Because, and I don't know about you, but to call someone 'untrustworthy' to me in my eyes is pretty ****ing insulting. And I can't say I enjoy my character being questioned, especially without good reason. And ESPECIALLY in front of other cashiers and customers where I have to listen and be questioned by them about why that was said. That's just wrong. It never needed to go that far where even today I was asked about it.
As for moving up- I do! Not now. As I told them when asked that I wasn't ready yet until I got familiar with the way everything works and what have you. Which they said was cool, and I think it was just better that way. And hell, I'll scrub our bathroom top to bottom if I had to! But it's utter bull to be told there'll be help there if you need it. And it isn't. To be insulted in front of everyone with no bases (If I said I didn't like it, which I didn't, there shouldn't have been anything wrong with that. If another cashier can ask to be put on it, why can't the few of us ask to be taken off without getting an earful of bull?), and then turn around, repeat to me the SAME exact thing over and over like I'm an idiot when I explain I can't. And in the end she didn't even know herself..? Why in the world was that needed? Regardless of everything before. If I told her I didn't know how to do something, why repeat it over and over like she was thinking I'd remember on the fifth time she said. THAT didn't need to happen either. At all. And maybe everything before was a misunderstanding but THAT was not. That was being an ass.
I'll agree, I thought about it. I hoped I didn't blow it. But they had me on there again today. And I'll probably be on tomorrow too. As I think that those who come in at certain times get on it, an everyone else gets registers... Up until today I'd been coming at the beginning and ending to everyone's shifts, so now I'm thinking that my being off lately is because of my new odd times... I guess I'll find out tomorrow then :/.
Truthfully I think your over reacting... I can understand getting pissed off, maybe even drinking it away that night but how many days have you been pissed about this now? I doubt someone bagging groceries is high enough on the ladder to fire you or make any type of impact in your career. I would find our who she is, different managers do come in to fill in for managers on vacation or who see sick, so you never know.
As far as moving up, what is the equivalent to CSM At Kroger? Leader cashier, customer service lead, front end lead? I dunno what they call it.
Since your experienced with how things work, what is an "Area Manager" is it above or below an assistant manager? It sounds like what other places would call a department manager or assistant manager, but assistant manager is a different job?
I was only really pissed that day. I was off the next and while maybe a little worried, I was over it. Until the following day when she purposefully asked me the same thing over and over... I wasn't 'pissed' per say as much as knowing that this was gonna be a 'wonderful' day.
And I'm pretty sure she's a CSM that was just bagging, not a bagger, as I have seen her with the board... But I've never seen her with the red vest, only that blue jacket..? But she said 'as a manager' so I'm gonna assume she's a CSM or above.
Well... CSMs pretty much run the front end (at Kroger atleast. At WM they run just about everyone from my understanding save stockers). They're just below Front End manager. Then there's Ass. Front End Manager I think? Then, moving up above Front End Manager, there's Ass. Manager, then Manager then... yeah, not sure the exact levels and names but yeah. CSM is above cashier. Dunno if we have 'Lead Cashiers'.
I guess a Front End Manager would be a kind of area manager. As she's the one who runs that area. She's considered my 'Boss' underneath the guy who is the Manager of the store. She doesn't deal with stockers, or the bakery or deli and that. But she's in charge of like, cashiers, CSMs, customer service, baggers and that kinda thing. I think she has an assistant, and then CSMs are under her. I know other departments have leads, but I don't think we do. I know one CSM is also an Assistant Manager but from what she says, she's been with the company for a while and in order to move up the ladder, CSM is what we have to strive for next...
