So my Kroger has been notorious for not paying me for the right amount of hours. This has been in the form of shortchanging me. Usually they fix this a couple paychecks later. However, this week I am not sure if they gave me more or less than I'm supposed to get.
So here's the deal. Last week I think I worked 12 hours. That's what I have written in my calendar. However, my paycheck says that apparently I worked 4 hours on two Sundays ago, which I don't exactly remember doing. Is there a way for me to check to see if I worked that day? It's possible I somehow missed putting that one in my calendar if I was called in.
This paycheck, it says that I worked 18 (14 weekday) hours total, which doesn't seem right to me. Now, what had happened was that they somehow scheduled me to work on a day that does NOT work with the availability schedule they have for me. I didn't know about it until it was too late for them to change it and brought it to the attention of the manager. He acted like I was an idiot, but he did end up realizing that it was their mistake and not mine. I didn't end up going that day, but it appears that these hours are in my paycheck. Am I entitled to them even though I didn't work that day because of their mistake? If so, then I have been shortchanged again. If not, then I have received two extra hours.
So here's the breakdown in order from most to least likely:
1. If I DID work Sunday, and I am NOT entitled to those hours, then I am OVERPAID by 2 hours.
2. If I DID work Sunday, and I AM entitled to those hours, then I am UNDERPAID by 3 hours.
3. If I did NOT work Sunday, and I am NOT entitled to those hours, then I am OVERPAID by 6 hours.
4. If I did NOT work Sunday, and I AM entitled to those hours, then I am paid the correct amount, but some of it is incorrectly written as Sunday pay.
If these people would just give me the correct amount of money all the time I wouldn't have to deal with this.
I was missing 2 hours from my previous paycheck, but that won't be fixed until the next paycheck. Please help!
No one here can answer your question. You need to get with your store's time and attendence person and ask them to pull up your timesheet. You might be missing one or more punches. Also, under some contracts if you are scheduled and they send you home, they have to pay you for 4 hours.
No one here can answer your question. You need to get with your store's time and attendence person and ask them to pull up your timesheet. You might be missing one or more punches. Also, under some contracts if you are scheduled and they send you home, they have to pay you for 4 hours.
Do you mean the person at the service desk or someone in higher up management? I've talked to management a few times when I've needed my hours corrected and they give me attitude like I'm retarded and that my messed up hours are somehow my fault. I really don't like dealing with them and they are almost always "too busy" to interact directly with me.
Whenever they call me in or ask me to stay longer, the timeclock says I'm not on the schedule. So that's part of where things keep getting a little screwy.
It wasn't that they sent me home. It was that they scheduled me incorrectly and I told them I couldn't come in that day. They said it would be fine, but they didn't say whether or not I was entitled to those hours. It was a 6 hour shift, not a 4 hour one.
No one here can answer your question. You need to get with your store's time and attendence person and ask them to pull up your timesheet. You might be missing one or more punches. Also, under some contracts if you are scheduled and they send you home, they have to pay you for 4 hours.
Do you mean the person at the service desk or someone in higher up management? I've talked to management a few times when I've needed my hours corrected and they give me attitude like I'm retarded and that my messed up hours are somehow my fault. I really don't like dealing with them and they are almost always "too busy" to interact directly with me.
Whenever they call me in or ask me to stay longer, the timeclock says I'm not on the schedule. So that's part of where things keep getting a little screwy.
It wasn't that they sent me home. It was that they scheduled me incorrectly and I told them I couldn't come in that day. They said it would be fine, but they didn't say whether or not I was entitled to those hours. It was a 6 hour shift, not a 4 hour one.
Here the timekeeper is just a full time drug/gm/DSD receiver clerk.
No one here can answer your question. You need to get with your store's time and attendence person and ask them to pull up your timesheet. You might be missing one or more punches. Also, under some contracts if you are scheduled and they send you home, they have to pay you for 4 hours.
Do you mean the person at the service desk or someone in higher up management? I've talked to management a few times when I've needed my hours corrected and they give me attitude like I'm retarded and that my messed up hours are somehow my fault. I really don't like dealing with them and they are almost always "too busy" to interact directly with me.
Whenever they call me in or ask me to stay longer, the timeclock says I'm not on the schedule. So that's part of where things keep getting a little screwy.
It wasn't that they sent me home. It was that they scheduled me incorrectly and I told them I couldn't come in that day. They said it would be fine, but they didn't say whether or not I was entitled to those hours. It was a 6 hour shift, not a 4 hour one.
There should be a clipboard hanging near the timeclock for making corrections to your time. You should always punch the timeclock for all your punches. If it says, "Ring Restricted" write it down on the clipboard with your name, clock #, date, time, and what type of punch it is. So it would look something like this:
John Smith 123 01/17/15 in shift 5 AM
Even when it says "Ring Restricted" it still records your punch. The time and attendence person doesn't work at the service desk, at least not at my store. Usually you'll see them in the managers' office or they'll be out on the floor around the health and beauty aids or around the holiday aisle. Just ask somebody who the payroll person is.
In my store, the customer service people do overrides to let us clock in. I've never written anything down in a book and i've always been paid correctly. Shouldn't someone be clocking you in on the days you get called in?
In my store, the customer service people do overrides to let us clock in. I've never written anything down in a book and i've always been paid correctly. Shouldn't someone be clocking you in on the days you get called in?
Same way at our store. If I can't find someone in customer service or a manager to override the time clock then I sign the clipboard. If I can find it before work. If not I make sure I sign it before I leave.
it's always your job to make sure you get paid for the work you did.
they should have the schedule from then and at least at my store if someone is added on a given day it's written down.
time and attendance is often the admin assistant, the person who did your new hire paperwork and so on.
I would think that they should write me down when this happens, but they do not seem to. I understand that I should be the one double checking my paycheck, but will I get in trouble if I don't bring it to their attention this time because I am unsure of the correct hours?
Anonymous wrote:
There should be a clipboard hanging near the timeclock for making corrections to your time. You should always punch the timeclock for all your punches. If it says, "Ring Restricted" write it down on the clipboard with your name, clock #, date, time, and what type of punch it is. So it would look something like this:
John Smith 123 01/17/15 in shift 5 AM
Even when it says "Ring Restricted" it still records your punch. The time and attendence person doesn't work at the service desk, at least not at my store. Usually you'll see them in the managers' office or they'll be out on the floor around the health and beauty aids or around the holiday aisle. Just ask somebody who the payroll person is.
We do not have such a clipboard at our timeclock. I believe they have an attendance book at the service desk. Should I be signing that on the days that I work extra even though they know I am coming in?
No as long as youre clocked in on days you are scheduled to come in and stay late you don't write it down. Our time and attendance lady hates when people sign the board for no reason so she hides it from everyone now.
it's always your job to make sure you get paid for the work you did.
they should have the schedule from then and at least at my store if someone is added on a given day it's written down.
time and attendance is often the admin assistant, the person who did your new hire paperwork and so on.
I would think that they should write me down when this happens, but they do not seem to. I understand that I should be the one double checking my paycheck, but will I get in trouble if I don't bring it to their attention this time because I am unsure of the correct hours?
Anonymous wrote:
There should be a clipboard hanging near the timeclock for making corrections to your time. You should always punch the timeclock for all your punches. If it says, "Ring Restricted" write it down on the clipboard with your name, clock #, date, time, and what type of punch it is. So it would look something like this:
John Smith 123 01/17/15 in shift 5 AM
Even when it says "Ring Restricted" it still records your punch. The time and attendence person doesn't work at the service desk, at least not at my store. Usually you'll see them in the managers' office or they'll be out on the floor around the health and beauty aids or around the holiday aisle. Just ask somebody who the payroll person is.
We do not have such a clipboard at our timeclock. I believe they have an attendance book at the service desk. Should I be signing that on the days that I work extra even though they know I am coming in?
If you try to punch in and it says, "Ring Restricted" write down your time on the sheet.
it's always your job to make sure you get paid for the work you did.
they should have the schedule from then and at least at my store if someone is added on a given day it's written down.
time and attendance is often the admin assistant, the person who did your new hire paperwork and so on.
I would think that they should write me down when this happens, but they do not seem to. I understand that I should be the one double checking my paycheck, but will I get in trouble if I don't bring it to their attention this time because I am unsure of the correct hours?
Anonymous wrote:
There should be a clipboard hanging near the timeclock for making corrections to your time. You should always punch the timeclock for all your punches. If it says, "Ring Restricted" write it down on the clipboard with your name, clock #, date, time, and what type of punch it is. So it would look something like this:
John Smith 123 01/17/15 in shift 5 AM
Even when it says "Ring Restricted" it still records your punch. The time and attendence person doesn't work at the service desk, at least not at my store. Usually you'll see them in the managers' office or they'll be out on the floor around the health and beauty aids or around the holiday aisle. Just ask somebody who the payroll person is.
We do not have such a clipboard at our timeclock. I believe they have an attendance book at the service desk. Should I be signing that on the days that I work extra even though they know I am coming in?
If you try to punch in and it says, "Ring Restricted" write down your time on the sheet.
The new clocks don't say that. Basically unless it says "ring accepted" you're not clocked in.
Even if the time clock gives you an error message or doesn't allow you to clock in, it will record your punches. I am what's called a File Clerk, or Scan Coordinator. I am responsible for recording and/or correcting everyone's punches. This is done several times per week, and we have a time and attendance sheet for everyone to sign if they have problems with the clocks. People have issues non-stop, which could be due to anything, from being a new hire, or the server being offline, etc. BUT, to see your punches for a certain day I would have to print a report for that day. If you don't tell your file clerk you were there, and no punches took in the system, you will not be paid. I would suggest, at least from now on, that you write a note to whomever processes payroll stating what hours you worked all week. ALWAYS PUNCH THE CLOCK! But keep track of your hours and hand it to the person processing payroll. This is always posted on Sunday before 9 am in my district. Find out who processes payroll, and if you must ask repeatedly, do it! That's the person you need to talk to. As for overpayment, it's my understanding that once you are given a paycheck, even if it is for more than you earned, that money is yours. The company made the error, they have to eat the loss. If you are scheduled on a day you are unavailable and thus don't work, you will not be paid for it. No exceptions. Hope this helps!
As for overpayment, it's my understanding that once you are given a paycheck, even if it is for more than you earned, that money is yours. The company made the error, they have to eat the loss.
Bahaha... No offense but don't be so naiive. If you weren't due the pay, the company can, and and most assuredly will, take it back.
In my state, it's against the law for them to do so. So no, I'm not being naive. I just know the law well enough here. The worst they could do legally is subtract it from the next paycheck.
