Is it possible that the person who programed "elms" got it wrong? Programmers aren't perfect--therefore, logically, the program they write could be wrong. Therefore the Elms program could be wrong. 100% ofall people who work for Kroger make mistakes. Also assumptions could be wrong. If a computer program does not take into account all details it could be wrong. Therefore, logically, Kroger Elm program is flawed.
They'd never admit it. Do you really think the people high up the Kroger corporate ladder are going to say they made a mistake? You know the majority of them probably never even worked in a store at the retail level and have absolutely no idea of what goes on day to day.
Is it possible that the person who programed "elms" got it wrong? Programmers aren't perfect--therefore, logically, the program they write could be wrong. Therefore the Elms program could be wrong. 100% ofall people who work for Kroger make mistakes. Also assumptions could be wrong. If a computer program does not take into account all details it could be wrong. Therefore, logically, Kroger Elm program is flawed.
From what I've read "below the surface" in your post, I'd estimate that ELMS is about 5 times more complex than you realize. It is actually VERY well programmed and VERY comprehensive. It is a concept that is VERY well executed.
But. Even a well executed, but rubbish, concept will produce rubbish results. Which is why things are so screwed up.
What does it matter if Elms works or not....since in MidAtlantic....hours are set by corperate and then cut each level down till hours finally reach the store....therefore no matter what is planned it always ends up considerably less.....understaffed,overworked,and ironically held accountable by those who can not do but manage....if thats what you want to call it.
Elms is a very complex system that includes lists of tasks. However, unless you're a robot, I think it's flawed. My 3 weekly trucks have increased by at least an hour, my sales have been up 15 to 21% for the past few weeks! but my hours have gone way down. trying to get all this done the way the almighty ddp has it broke down is just too exhausting. there is always something extra management wants done that's not in the ddp.
ELMS is actually incredible, the complexity and depth of the algorithms are impressive. That being said, the flaw comes in how it's used. It shouldn't be a one size fits all, it should be varied by store needs. It should be more of a guideline, than an absolute. Different stores require different things. ELMS works best in very high volume stores(1.5M-3M) for whatever reason. When it scales down to smaller ones, it seems to have issues, also when stores are high volume, but small in space. Each store manager/department head should be know best, and be allowed a certain amount of deviation due to differences store to store.
Is it possible that the person who programed "elms" got it wrong? Programmers aren't perfect--therefore, logically, the program they write could be wrong. Therefore the Elms program could be wrong. 100% ofall people who work for Kroger make mistakes. Also assumptions could be wrong. If a computer program does not take into account all details it could be wrong. Therefore, logically, Kroger Elm program is flawed.
Elms sucks major balls - and causes undue stress for cashiers.
at our store all our cashiers are female, by the way.
Elms is no different than Que-Vision when it comes to total BS that does nothing but cause undue stress and difficulties that trickle down to other departments and the customers.
There is absolutely nothing flawed about a 2800 case grocery truck with only 3 guys scheduled. 1 of those three being the Grocery Manager(so now it's 2 guys), with management coming in the morning mad as hell because 3 guys(or 2 and 5/10ths) couldn't finish it. /sarcasm
There is absolutely nothing flawed about a 2800 case grocery truck with only 3 guys scheduled. 1 of those three being the Grocery Manager(so now it's 2 guys), with management coming in the morning mad as hell because 3 guys(or 2 and 5/10ths) couldn't finish it. /sarcasm
And for that, you shouldn't blame elms, but instead blame the corporate labor forecasters who tell elms how much labor can be done per hour.