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Post Info TOPIC: Do we have to go help bag?
Anonymous

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Do we have to go help bag?
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Often times, our Front End gets so backed up, someone (NOT a comanager or store manager) will get on the intercom and say "We need someone from each and every department to come help bag". 

 

I work in the meat and seafood department. It is usually just me and one other person back there, usually trying to get our closing duties done. Since it's just a FES or someone calling, not an actual manager, are the repurcussions if we don't go?

 

Usually I will go up, bag one or two customers then leave, because hate to say it, but that isn't my department, *I* will be yelled at if I don't clean everything, or if I stay over.

 

Next time they call, I don't plan on going up. Will anything happen?

 

I know the guy in dairy has it worse. Every 30 minutes (Literally ever 30, I counted) he was called to go be a cashier. Then the comanager chewed him out for not getting dairy work done? I swear the management at my store are imbeciles. It's funny, because the FES would get on the intercom and say "Comanager's Name, come help with cashier", and then 5 seconds later the comanager who was called would get on the intercom and say "DairyGuy, come help cashier up front". no



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Play along with whatever they need. ------And document everything (time/date, manager's name, how many times called upon, how long each task lasted) so that you're covered.

We've been playing that game on our employees for quite awhile now too, and I am FED UP with it.

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Mother Earth needs to douche.

 



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If they ask you why you haven't been coming up just have an excuse ready.

"I was helping customers",
"I was taking a dump",
"I didn't hear it",
"I was busy doing what I was hired to do",
"I was ****ing your wife",
"I forgot where I was and then had to go on a 10,000yr journey to return to where I am now.... Who are you again? I forgot your name about 6,000yrs ago.",
"I was on my way but this guy stopped me to ask where the stewed beef was and, per regulation, I had to show him where they were, then ask him what he was going to do with it, then explain how he could make it better by using soy milk instead of regular milk. You know, Avocados.",
"I really wanted to come help you but then I remembered that I hate looking at your face.",
"When I hear their voice all I start thinking about is Jesus so I knelt down and began to pray.",
"If you hook up the cable we're all gonna die!"

You know. Stuff like that.

In all seriousness.... You don't have to do anything that anyone other than your department head or store manager says. The only time you should disobey them is if you feel that their orders would put you or others at risk.

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Would you like fries with th... I mean, your milk in a bag?

Anonymous

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At our store all departments just ignore it when they call for help.  Whenever we get new hires in my department we always make sure they know that under no circumstance are they to go up and bag. 



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Anonymous

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At our store meat is a different union contract and they never have to do anything but meat.



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Anonymous wrote:

Often times, our Front End gets so backed up, someone (NOT a comanager or store manager) will get on the intercom and say "We need someone from each and every department to come help bag". 

 

I work in the meat and seafood department.

 

 

 

Next time they call, I don't plan on going up. Will anything happen?

 

 


 here is your problem. According to most contracts the meat department is NOT PERMITTED to cross that line and work anything but meat and seafood only. If anyone other that store management asks ( not front end manager) then you DO NOT GO HELP.  If it is store management ( manager, co`s or associate manager ) you need to go or could get terminated for insubordination. yes it is probably a contract violation and you are not permitted to do so but in all cases you must remember this. On a contract violation request ( by management ) do what is asked and then file the grievance. that will keep you out of trouble and management in trouble for violations that their bosses will have to deal with. Flat out refusal from a management request is insubordination and can be considered insubordination with termination.  Doing this and strong union leadership, in your store, will end this.  letting this continue and not contacting the union will only make things worse for everyone.  



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Anonymous

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Supposedly, any department with a service counter is not suppose to be called up front.



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Anonymous

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Anonymous wrote:

Supposedly, any department with a service counter is not suppose to be called up front.


THIS is the official company word they will tell us in supervisor or management training but sometimes it's a necessary evil because that person is officially relief help or they have extra people or what I love in my store is they have a courtesy clerk scheduled as meat expanded clerk and helping them and not us up front.  If you are called by name, GO. 



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I NEVER, EVER go up front on Nightcrew. We have enough if our own work to do. Fill holes, work our loads, order as necessary, etc. If we bag or check up front, then how are WE supposed to get OUR work done? Hell no. We do our work first, and then MAYBE if we have enough help, we MIGHT decide to send one if our guys to help BRIEFLY.

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How about NO?!?

 



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mega-kitteh wrote:

I NEVER, EVER go up front on Nightcrew. We have enough if our own work to do. Fill holes, work our loads, order as necessary, etc. If we bag or check up front, then how are WE supposed to get OUR work done? Hell no. We do our work first, and then MAYBE if we have enough help, we MIGHT decide to send one if our guys to help BRIEFLY.


 I asked my manager this exact question and he responded with "They do get their work done. They will get it done or I will write them up." I could only stand in awe of the ignorance.



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Would you like fries with th... I mean, your milk in a bag?

Anonymous

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Like others have said, in my store too, Meat department is under a different contract, and they don't cross over with other departments in anything. As far as I know of, the only department who does anything at all related to the meat department is File Maintenance doing their tear aways and audits.



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Anonymous

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the problem is meat managers have been de balled at kroger back in the day no one would even think about going near the meat dept and telling the meat guys to do anything except for the meat supervisor.

 



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Anonymous

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only go if its your store manager.

 

by the way you get paid more than the FES



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Anonymous

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Anonymous wrote:

only go if its your store manager.

 

by the way you get paid more than the FES


 Thanks for the answers guys.

I doubt I get paid more, I'm in the Atlanta division. There is no "meat department" premium. I currently get $7.40/hr after being here almost a year and a half.



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4x4


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We used to get the "All available associates up front to help bag" call maybe once a week. Now its every other page. Our produce head said that unless they call you up by name or the produce department, don't go. The people up front call others to bag while they "direct" or talk to each other in front of the registers.

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Anonymous

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4x4 wrote:

We used to get the "All available associates up front to help bag" call maybe once a week. Now its every other page. Our produce head said that unless they call you up by name or the produce department, don't go. The people up front call others to bag while they "direct" or talk to each other in front of the registers.


 there was a few months period a couple years ago at my store during wich the front end supervisor was forbidden from cashiering or bagging.  maybe y'all's store is that way 



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RE: Why does front end chronically understaff?
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The question that begs is, why does front end chronically understaff?  I get that corporate greed is the general answer, but why leave 2 1/2 pages' worth of $7.45-an-hour people at home only to repeatedly take higher-paid (as much as $16 an hour for the red-circled) clerks out of their departments?

Is Krogrr mathematically-challenged in addition to being amoral/evil?

 

 



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RE: Do we have to go help bag?
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Anonymous wrote:
Anonymous wrote:

only go if its your store manager.

 

by the way you get paid more than the FES


 Thanks for the answers guys.

I doubt I get paid more, I'm in the Atlanta division. 

 

That explains a lot.
our Atlanta division is one of the worst in the nation.
At my Kroger, Front End would call individuals up whom they knew were working; else, they would use the radio to call up to a specific department.
Floral would almost always be first. Then Dairy. Then Drug GM. I even saw Produce come up a few times.

Meat, Seafood, Deli, Bakery, Starbucks, Sushi, Pharmacy, Grocery, Fuel (of course) would always be left out. 



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Kroger sucks.



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kroagrr wrote:

The question that begs is, why does front end chronically understaff?  I get that corporate greed is the general answer, but why leave 2 1/2 pages' worth of $7.45-an-hour people at home only to repeatedly take higher-paid (as much as $16 an hour for the red-circled) clerks out of their departments?

Is Krogrr mathematically-challenged in addition to being amoral/evil?

 

 


 

It's done on purpose in an attempt to use the least amount of labor for the most amount of work for the least amount of pay in an attempt to raise stockholder confidence and cash as well as (the excuse of) keeping prices low. 

The reality is that Kroger just doesn't give a damn, company-wide.
If it was sporadic, say, the Atlanta market or the West Coast, maybe it'd be different.
But this is a practice the company has in many, if not quite literally all, of its stores.



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