I have recently heard that our department manager is being forced to schedule everyone in our department nights because someone made a complaint about people not working nights. I don't understand how that is possible because the person that made the complaint is in another department, which has nothing to do with ours. Has this happened before with anyone else? If so, what did you do?
The Kroger plan here was to have Dairy, Frozen and Dry Grocery stock ran at night. This was because customers were complaining about workers being in the way during the day time. Right now, all Dry Grocery is stocked at night. Frozen and Dairy night stocking hasn't materialized yet.
I worked a 10 hour shift at my home store and then went to help for 4 hours at another store that was struggling one day. I got snarled at by a customer for being in the way! I have come to realize, it doesn't matter where I am or what I am doing in the store when it is open, I will always be in the way.
When we switched to Eschedule two+ years ago, the entire Grocery department was supposed to come to nights. Some part timers did, the other 5 part timers quit, the full timers fought the change and kept their day hours. Then, they hired new part timers for days.
Under the Eschedule rules, Department managers are supposed to work one late(evening) shift each week. And, they have so far. This rule does not apply to regular clerks as far as I know. Who works evening shifts is decided by availability and seniority.
The contract and scheduling rules may be different in your location.
And, yes, every store has drama. Mostly people from other departments not minding their own business.
At my store, the entire frozen and dry grocery crew (currently 7 people) and the grocery manager work nights. Everyone else works days, except for the odd day when the produce or meat manager comes in really, really early to clean their display racks.
I work on the Front End, so this is more of a situation where someone complained because he thought that it was not fair that everyone in his department was having to work late nights and not everyone in mine was having to. We have people that have been here for 20 or 30 plus years now having to work nights because of one person's complaint (from another department).
I work on the Front End, so this is more of a situation where someone complained because he thought that it was not fair that everyone in his department was having to work late nights and not everyone in mine was having to. We have people that have been here for 20 or 30 plus years now having to work nights because of one person's complaint (from another department).
That would not fly at my store. My store is closed from midnight until 6am. The head CSM might work atleast one evening a week. But, the rest of the employees are scheduled per seniority. So, anyone with 15+ years would have dibbs on the early shifts.
Has anyone asked the union to look into this schedule change?
I work on the Front End, so this is more of a situation where someone complained because he thought that it was not fair that everyone in his department was having to work late nights and not everyone in mine was having to.
Did anyone explain to him that what goes on in one department is totally different than what goes on in another department. It's like comparing apples to oranges. You can't schedule other departments the way you do the front end. Front end is strictly customer service. All other departments involve receiving orders, stocking shelves, production such as baking bread or frying chicken, and customer service too. If any of those departments has a task that has to be done early in the morning and only one or two people know how to do it, then those people are going to be scheduled mornings only.