when we were introduced to order revolution, they told us we should be able to run all backstock every morning (we do day trucks) then leave those carts on the floor to set the new backstock on. This practice has never worked. Not in the beginning before hours were chopped, never. It's a silly concept to begin with, as we can't have carts out in every aisle, the customers would complain more than they already do. One or two employees are expected to run a truck pretty much on their own, so asking them to do backstock is out of the question. For this reason, the carts become full very quickly. In the odd event that it does get ran, it goes down pretty low, but all it takes is another truck and they're right back where they started: full! We're lucky to get part of our backstock worked in a given week. Usually we're too busy trying to get the regular trucks put up to even think about running BS (backstock, which could also stand for bull****)
Backstock should be run daily, but when you've got a skeleton crew running a massive load its just not gonna happen every day. Some idiot up in an office who is overpaid to dream up how long they think it should take to do tasks they've never done won't give associates enough time to do it all. E-sked will randomly schedule me for 4 hours one day, 6 hours another day, and 8 hours another day and this almost never reflects the workload I have. Grocery manager always says just ignore the schedule and stay until the trucks run. I never get done in less than 8 hours and their is sort of an "average" size load that generally doesn't get smaller on these low hour days. Yesterday I was scheduled 6 hours. I had 4 times the work load because we got a massive truck in. Was there 11 hours.
Somebody somewhere doesn't know what they're doing.
Backstock should be run daily, but when you've got a skeleton crew running a massive load its just not gonna happen every day. Some idiot up in an office who is overpaid to dream up how long they think it should take to do tasks they've never done won't give associates enough time to do it all. E-sked will randomly schedule me for 4 hours one day, 6 hours another day, and 8 hours another day and this almost never reflects the workload I have. Grocery manager always says just ignore the schedule and stay until the trucks run. I never get done in less than 8 hours and their is sort of an "average" size load that generally doesn't get smaller on these low hour days. Yesterday I was scheduled 6 hours. I had 4 times the work load because we got a massive truck in. Was there 11 hours. Somebody somewhere doesn't know what they're doing.
To repeat a line from the above post: <b>Some idiot up in an office who is overpaid to dream up how long they think it should take to do tasks they've never done won't give associates enough time to do it all</b>
Oh, how I wish everyone in the KROGER CORPORATE HEIRARCHY could read that sentence, and read it again, and again, and again, and then write it on a blackboard 100 times 'til it was memorized!!!!! And take it seriously to make some REAL, honest-to-goodness changes to remedy this situation!!!
Backstock really only gets worked when it has to/high priority aisles like drinks/chips. Smaller aisles get worked most nights like soap/paper plates. The rest maybe once or twice a week.
