The constant, widespread, ubiquitous use of cellphones (for texting, scrolling Facebook, Twitter, viewing pics, etc) ON THE CLOCK by employees (who are SUPPOSED to be working) will be the downfall of Kroger and other companies if it isn't gotten under control, and SOON. It is totally INSANE how many employees, not just the young ones, but including managers, are doing this all the time. They are nothing less than thieves.........stealing time (thus, money) from Kroger.
If we were to suddenly go back in time, for just a few minutes, (say 1960s) and realize how this would have been viewed by managers at that time, and what they would have thought if they saw their employees wasting huge amounts of time on the phone (personal calls on the landline, of course, although there is no way to compare that to today's constant social media interactions) there would have been a lot of mass-firing going on.
Wake up, people! Insanity is creeping up on you, and you don't even know it. Ever heard of the frog in the soup pot?
If I didn't have Pandora to listen to and cover up the wretched sound of in store audio on a broke frozen cooler speaker, I may just kill some coemployees. Notice how I didn't say coworkers. That title is earned, not given.
Shut the **** up you shill. Kroger of today is not the Kroger of the 1960s. I do not get paid enough nor am I treated well enough to give a rat's ass. If you think that the employees of Kroger owe anything to Kroger outside of the bare minimum, then I suggest you reevaluate yourself and your morales before judging others.
I'm with the OP on this one. You get paid to work, you work. Getting treated like crap sucks but as long as it's not over the top harassment, we tolorate it. Why? Because we're paid to do so. If we don't like it, well... We deal with it or sign resignation papers.
If I were management and I saw an employee use a cell while they were supposed to be working, if have a write up all filled out. They'd just need to sign. But I'd give them warnings first.
The only time I use my cell phone at work is to set my timer for my break times so I can punch in & out on time. Other than that, it stays in my pocket on vibrate.
Yep. I only use my cell to check the time if I am away from the clock up front, or to see who called briefly. I return all calls (except emergencies) on my lunch and breaktimes.
Get off you phones and earn that money, you're getting paid. Good thing I have no seniority, cause anyone I caught on their phones would get warned, then written up.
-- Edited by myopinion on Thursday 18th of May 2017 10:07:16 PM
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Get to your department, get off your phone, and do your job!
I only use my cell phone to check the time or listen to music when on my breaks. I have noticed co-workers whom are constantly on it though which is sad since I'm front end and we are required to pay attention to customers more so than most departments.
Only reason I'd be checking my cell on the clock is to answer a page / email text from my County Dispatch center since I am a Disaster Service Worker, and am required by response policy to keep my phone (since I don't want to carry a radio on me / wear an earpiece while on the clock) on me to communicate with dispatch. Otherwise I call them directly from a landline and do what needs doing and then get back to work. It's that or I carry my issued radio pager on me, and hell no as that is loud as **** when it goes off and would be a distraction
-- Edited by UC151 on Thursday 18th of May 2017 12:28:03 AM
Management needs to lead by example and stop talking/checking/texting on their phones when on the sales floor, first... regardless of whether it's "business related" or not. I'll see my store manager so busy staring at his phone that customers will walk right by him and he does not even acknowledge them. Um, hello? What happened to "saying hello" to every customer? What if a member of management saw an employee staring at his/her phone while a customer walked by? Right... we all know that wouldn't go over well!
Shut the **** up you shill. Kroger of today is not the Kroger of the 1960s. I do not get paid enough nor am I treated well enough to give a rat's ass. If you think that the employees of Kroger owe anything to Kroger outside of the bare minimum, then I suggest you reevaluate yourself and your morales before judging others.
Dear fellow Kroger employee. I totally understand your frustration that Kroger pays us so little, and we work hard for our money (well, some of us). But I stand by my original post.........if everyone was actually WORKING during their shift, it would all go a little better for everyone in the long run. You can text and scroll all you want on your 15-minute PAID breaks and/or unpaid lunch breaks........but when you are on the clock you are supposed to be working. that is what you are there for, not to socialize with your friends and relatives on your little rectangular metal and plastic thingamajig.
I am guessing you are in the 16 to 26 age bracket, likely still live with your Mom, and have a mediocre "everybody owes me" work ethic. So common, and so sad in modern-day United States. What are you gonna be doing when you get a "real" job, if you take this present job so lightly? No matter what kind of job we do, we should still try our best.
Once you are into your high-falutin' career, and have a swanky desk job, getting paid a good wage, are you going to continue your nonchalant attitude to responsibility and accountability then? (Assuming you reach the heights in your work life to come). That's what is wrong with so many of the upper echelon people like politicians. And Kroger corporate bigwigs you don't know what it's like to work in a store and make just a little above minimum wage.
Yep, our store is full of folks on their phone. Heck, I don't know how it even happened, but the dude over our DH, some how even has his cell phone programmed into the store line. Cause when they ask him to dial a particular in store number. He uses his own cell phone for those calls as I never see him on a store phone to do it. But yea, everyone and their uncle use their phones all the time. Rather it's personal or not. Even when I'm doing truck with someone, and they are like "yea I got a flashlight app on my phone, I'll flip it on." But it takes em like 10 mins or so cause instead of just clicking it on. They have to flip through messages and then it hits them that we have something to do.
But yea, personally I only use my cell phone to check what time it is, so I'm getting through my breaks on time. Check to see if it is actually the right time for me to leave (as the only clocks we have are on our ovens. And they are often off time by a a few mins), and even check the date. Cause when you marking down a bunch of stuff and having to see how much stuff needs to be made for tomorrow. I look at my phone so I'm not having to run back and forth behind the counter and the floor to make sure of the date.
I don't know how anyone finds the time to be on their phones. There's always something that needs to be done. I never have that time until I'm on break and even then I sometimes don't bother with my phone.
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Get to your department, get off your phone, and do your job!
If you are on the phone in front of a customer when on the clock, it makes them feel the other person is more important. ( which is true 90% of the time) but you cannot let them know or think that. So therefore, you stay off the phone while on the clock working.
If you are on the phone in front of a customer when on the clock, it makes them feel the other person is more important. ( which is true 90% of the time) but you cannot let them know or think that. So therefore, you stay off the phone while on the clock working.
True enough. That's why I only flip mine out for a hot second and then it's back in my pocket. But I work with quite a few folks younger than myself and even a few older, that act like they were born with it attached to their finger. As their scrolling and swiping so much all the time.
Playing Devil's Advocate - A lot of people in my store are always on their phones on the register. Managers don't say too much about it, maybe the ACSM will mention something, and he's a cool guy so we just follow the order. Or our CSM, they're polite about it so we just do it.. lmao.
I'm on my phone a bit, but I run mostly UScan - things are constantly changing on UScan, and my phone is even more of a distraction. UScan is more face paced than the register, having to watch multiple people and what they're doing, listen to the conversations, listen for "Help is on the way!" and figuring out which register it is, all while my handheld is dinging like non-stop and i'm trying to find the error without touching the handheld (since we're not allowed to touch them anymore - all customer interaction needs to involve you being in front of their screen, very close to them, it's uncomfortable sometimes, especially for stinky customers)
So I like being on my phone, but it doesn't last, because I can't pay attention to my job and surroundings and be prepared for what's going on, if i'm browsing facebook on my phone. Just too much to do/listen too/listen for.
And for some reason if you run self check out, customers immediately come to you (even though the customer service desk is right behind me..?) for interviews, products, questions, complains, "where is your _____" even with a customer.
Don't even get me STARTED on having to get cigarettes for a customer on self check out and worry over what someone may have slipped when your back was turned.
It's such a stressful job, but I like it, and do it well, so i'm just kind of ranting. :P
While I won't deny that I've had my phone out before - usually just to respond to a quick text (sometimes work related if i text to ask a question or to ask if someone can come in earlier) or to check the time, or whatever, I try not to make a habit of it and i certainly just don't stand their scrolling through facebook.
How anyone running register can even think to get away with this is beyond me. Or out on the sales floor, seeing grocery/dairy/frozen people on their phones all the time... that would just look so unprofessional to me. i've seen that type of stuff at walmart though, lol.
We have checkers answer their phones in the checkstand while ringing people up.
How in the world? I thought they were supposed to keep up a fast check out rate or something? Answering a phone for sure would slow that down, I'd imagine.
They do it between customers or even while checking them out. They have the phone on the register and got the answer call button and talk on speaker while working
you mean the phones at the registers? I thought you meant pulling out their cells while on the clock.
-- Edited by 4hourrush on Sunday 21st of May 2017 08:59:27 PM
Their cellphones at the resisters. Customers hate that. Weve had one courtesy clerk on his break time get told by a customer to get off his phone while outside. He told them no. Customer got out of his car and stormed into management and complained. Luckily he didn't get into trouble for it, but now our manager says we must take our phones out of customer sight to use them if possible.
