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Post Info TOPIC: Perfume, etc on customers and employees - Please give us your thoughts on this
Anonymous

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Perfume, etc on customers and employees - Please give us your thoughts on this
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I hate it when someone comes in to shop, and they smell like they took a bath in some obnoxious, stinky cologne.  To be fair, I realize that many people may have problems with their sense of smell (especially older people, but some young ones as well), so they may not realize how strong it is.

I've had some customers walk by me and I almost felt sick at my stomach from the smell.........a stale mixture of some ancient perfume, (possibly) mixed with other smells of stuff like shampoo, makeup, deodorant or whatever.

I wish that Kroger could put up  some kind of nice, polite notice at their stores, such as "PLEASE REFRAIN FROM USING STRONG FRAGRANCES AND PERFUMES as they may cause allergic reactions in your fellow customers, and can cause discomfort to others."  I Know, the wording could be better.......can someone think of a nicer way to put it?

 



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Anonymous

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I can't stand the smell of perfumes.  It's not the actual smell but it's the fact they're so overwhelming that they irritate my sinuses.  I use nothing but unscented products: detergent, fabric softener, deodorant, etc.  Unfortunately, you can't go around  telling people they can't wear perfume or cologne.  If someone is allergic, it's up to them to avoid the thing that causes the allergy.  If someone's scent bothers you so much, then move away from them .



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Anonymous

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Well, I think giving customers good service doesn't include just "walking away from them".  Thanks for your feedback!



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Anonymous

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I'd rather smell the stink of perfume than the stink of body odor. Sure the perfume smell can be annoying, but body odor just gets to me. You should never walk away from a customer no matter how bad they smell. 



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If rather smell "old lady perfume" and heavy cologne than someone who smells like rotting ass on the hottest day of they year. I can't tell someone on the clock they smell like dead dogsh*t.

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How about NO?!?

 

Anonymous

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Anonymous wrote:

Well, I think giving customers good service doesn't include just "walking away from them".  Thanks for your feedback!


 I didn't say walk, you moron.  I said move.  You can do things like moving back slightly or turning your head so you don't get the full brunt of the odor.



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It can be rough at times. For me it's not so much perfume, as it is body odor & bad breath that bothers me. I just try to hold my breath & keep things brief & friendly.

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Anonymous

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It's lose lose.

I can't eat cheddar cheese anymore because it tastes the way ...these people smell.

However, from working here, I've become sensitized to certain colognes and perfumes.

I itch all over, my nose burns and runs, and my eyes burn and tear up.  Tears and snot will actually run down my face.  If they take too long, my nose will bleed and I will have an asthma attack.  They usually leave before then.  When I eventually shoot myself, I think my eternal punishment will be to work a perfume counter in hell.

Our newest security guard is a grandma in her 70's who thinks she's a greeter.  She lays on the perfume and likes to stand under the fan at the door.  It blankets the entire front end.  It's kind of impressive.  Her perfume is unusual not in that it makes me nauseous, but in that it makes my lungs ache.  They physically ache, and are sore until I can get enough fresh air. It's a strange sort of pain.

The very worst, though, is when it's both.

We had one customer who was a semi-homeless insane hoarder.  She smelled like rotting meat, rotten garbage and BO, and then she'd try to cover it with 3 or 4 cans of spray.  I'd have as asthma attack every time she'd walk by.  You could smell her at 50 yards if the wind was blowing.  I'm dead serious.  I couldn't believe I could smell her across the parking lot, so I paced it out.  I always gave her terrible service so she wouldn't come through my line.  I figured it would have been worse service to just vomit all over her and then die at the register from an asthma attack.  

 



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Anonymous wrote:
The very worst, though, is when it's both.

 OMG yes. The odors combine to form a toxic mutant gas that lingers in the air 30 mins after they are gone.



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We had one regular who used to come in smelling like a load of month old panther sh*t. We could always tell it was him because the small would remain a half hour after he left.

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How about NO?!?

 

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