Pretty serious as those are union jobs but they are forced to cashier if there is nobody else to do it. How's it look to customers when there are only 3 lanes open but managers and supervisors are standing around?
Its to the point of using the Union to Grieve ever possible action that is possible, Union associates are continuously getting abuses in every possible way (Hours, Working Conditions, Harassment, Expectations)
I can expect you to do the work of 5 people, but in reality I can only really do the work or myself and a little.
I can understand about store managers but does contract say floor supervisors cannot run register? Because i see the floor supervisors and customer service desk people jumping on register all the time, leaving a sign up that says service desk is closed until they can come back.
There's no reason that it should. Floor supervisors are hourly and don't get any extra pay for anything they do. So it's not the same arguement as "salaried management taking hours from low tier employees".
But if the FES has to resort to getting on the register, and they see the lines backing up (even before Que Vision reflects it) that's when they gotta page for help.
It shows the customers that management cares about lines...Or at least puts up a convincing facade. It also shows others that if management shows up before they do, then something is wrong. At my store if management shows up before called checkers, then that called checker(s) had better have a d*mn good excuse for not showing up when called.
It's not unusual for both floor supervisors to be on the registers at my store. Front end has no hours, so that's just a regular day.
It is unusual for the store manager to be on a register. Chances are, he's just making a ceremonial appearance since he actually has no idea how to cashier.
Front End has more hours than any department in the stores combined... but "no hours".
Anyway, in my long 19 year career(I don't work for Kroger anymore, so I'm an outsider now), managers have never jumped on the register if they could instead put someone qualified for it on the register.
So if they needed help up front, and someone in another department can run a register, they are called upfront.
When business is real "bad-busy" and lanes are opened up but still need someone to fill it and no one is available(because all are already upfront) then managers will jump on them.
At my store it is common to see the manager, assistant mgrs, floor supervisors, i have even seen the HR manager run registers and the division manager bag before. We are always understaffed though.
Its funny now the stores were able to staff themselves when we had paper applications and Unicru.........so CORE was to make it easier! Less Interviewing, more Applications being "better fix" anyone see the Unicorn walking around yet?
The store doesn't want you to know your rights so they can take advantage of you, and the union doesn't want you to know your rights so you don't bug them.
The store doesn't want you to know your rights so they can take advantage of you, and the union doesn't want you to know your rights so you don't bug them.
Man, this is sad . . . but it feels true.
(I may need to grab that second sentence for a sig line if you don't.)
