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Post Info TOPIC: They're going to train the employees to be nice to each other... Bwahahaha


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They're going to train the employees to be nice to each other... Bwahahaha
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I talked to my HR guy about the fact that the people in my department and the majority of the store aren't just 'not nice' to each other, they're freaking passive aggressive and nasty towards everyone unless the bosses are looking.  He said he understood, and it's because people aren't trained at all or trained correctly and it gives them an attitude.  Bless his heart.  An ******* is an ******* and no amount of reciting the 3 A's or knowing what the latest store goals are will change that.  It's not all of them.  Some of the folks are quite pleasant but man, the ones that aren't are just horrible. And the solution is to do this new, in-store, multi-step training for 14 weeks or whatever.  Yep, that's gonna fix 'er right up.

I'm seriously considering bailing. There's nothing like having every bit of good feeling and enthusiasm sucked right out of ya the second you clock in.  



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Bakerchick25

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I wonder if this "training" ideal will spread to different divisions. As I can only imagine how it would go at my store as well. Hell I think there are times there is some folks live and breathe being passive-aggressive(mainly in regards to the fact that some in my dept. are kind of in a "clique" and know they can say whatever cause the DH or managers are in the clique with them. So they can say just about anything to someone that is not as senior status as they are. Which is BS on it's own. Cause if you try and say something back. It's like "calm down so and so." Or Okay, okay" like it's the other person's prob cause they are responding back). Or flat out don't know how to NOT butt into other folks conversations. Like earlier today, I was told by my back up manager that she would like me to come down from deli earlier than what my schedule said as I was the bakery closer. Okay, good to know. I helped a customer and wanted to verify if 2 was good. She said yea, and here comes senior co-worker, "saying you were always bakery,(insert my name here)".

And it's like, on a given day I try not to have a prob with anybody. But it's small stuff like that, that consistently happen and the DH or back up managers don't tell said folks to mind their own biz or focus on what THEY should be doing. Is what also gets on peeps nerves. And leads me to see why others end up being so ticked off with folks like senior co-worker so often. As she is ALWAYS the loudest in the dept. and always trying to tell somebody how it is. When nobody was even talking to her in the first place. Not to mention the fact that, I don't know why she or most other folks fail to realize that we have a serious communication problem at our store as well. I think that TOO would go a long way in helping foster relations amongst others. Cause if EVERYONE is hearing the EXACT SAME message across the board for the dept. and even for the store. There wouldn't be so many issues and conflicts of understanding as well.

But yea, I do agree with you at times it is also a break down in the training process as well that leads to issues. But yea, if someone has it in them to be uber snide, know-it-all, etc. Not much one can do to train that out of some people. Hell, I just wish most days folks are more compassionate/empathize a little better with their fellow co-workers at times. I mean sure we all know or are around folks that are chronic whiners/complainers. But in general if folks make a mistake, don't rub their face in it. Just let em know sh... happens and that others have been in a similar situation before. And move on. Or better yet, if you see something that hasn't been done yet, just offer to hop on it while others are busy with other stuff. I think that is another big issue in my dept. Folks rather spend more time talking about others and griping they have to do this or that cause somebody didn't do it. Or go behind you and RE-do something. Than just be like "I got this, don't worry about it".



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Anonymous

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This is not the best program.  Waist of money.  If an individual is going to be a jerk they will always be a jerk.  Unless they change their ways and start portraying love, forgiveness and kindness they will always be a jerk.  There is no reasoning with these individuals.  I've worked with several individuals like this over the years.  You can be all pretty, polite and princess/prince kind and they will walk all over you.  Regardless of what you do for them.  What they need is to give employees more how to work in a group training.  You can not train people to like each other no matter how much you try.  Trust me I've tried.  It is very unusual to have enemies become the best of bonded friends.



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Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...

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The problem with the Fresh Start training is two-fold.

First off, it's just 90% regurgitation of the new computer training that they make you go through at hiring. The only difference is that they now expect the supervisors to take time out of their day to go over this stuff with the associates and sign the paperwork like they're giving gold stars to a first grader. It's pretty insulting, actually. Maybe some kids, brand new to the workforce, could use a little of this but to anyone with two brain cells to rub together, it's not going to accomplish much.

Secondly, the associates who have the worst attitudes are the ones who have been around since long before this new in-store paperwork was thought up. They don't have to do it so how is this supposed to help the problems that currently exist?

I've watched the people who hired in the same time as me, go from eager and smiling to looking like they just know they made the worst mistake ever. I feel bad for them. I can take it or leave it. To some of these folks, they really need the job and know they're stuck. I totally get why the turnover is terrible at Kroger.



-- Edited by IndyStorm on Tuesday 5th of September 2017 04:51:40 PM

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If store management is populated by idiots and thugs who model bad behavior, is the priority really about retraining associates?

 



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Anonymous

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kroagrr wrote:

If store management is populated by idiots and thugs who model bad behavior, is the priority really about retraining associates?

 


 Exactly

This is what my store is like. The managers are the worst ones. They curse at people and bully employees so other  employees that think they can get away with it, try it as well. The craziest part is when the jerks don't understand why you don't like them.



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4hourrush wrote:

Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...


          HA!HA!  That sounds like me! One minute they all love me and the next they all hate me! I'll tell you why I'm not nice! The ones I work with need training on team work. They don't like people who can do their jobs as good as or better than them. It intimidates them. So, they don't teach me everything I need to know. I'm having to teach myself. This makes me not nice. They don't know the true meaning of team work. When I teach people how to do things, I teach them everything I know.  If they are able to do what I can do and/or more, then WE (as a team) can get the job done and not worry about something not getting done. That is team work. 



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myopinion wrote:
4hourrush wrote:

Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...


          HA!HA!  That sounds like me! One minute they all love me and the next they all hate me! I'll tell you why I'm not nice! The ones I work with need training on team work. They don't like people who can do their jobs as good as or better than them. It intimidates them. So, they don't teach me everything I need to know. I'm having to teach myself. This makes me not nice. They don't know the true meaning of team work. When I teach people how to do things, I teach them everything I know.  If they are able to do what I can do and/or more, then WE (as a team) can get the job done and not worry about something not getting done. That is team work. 


Exactly!  I punch in, head to my dept. and work till break.  I don't take my phone out on the floor or stand and shoot the breeze with my friends who come in to shop. I refuse to get caught up in the constant gossip going on and it seems everyone has something snarky to say about somebody so I just keep my head down and work.  Nobody has offered up any hints or tips to get around some really ridiculous problems that our store has, even when I asked, so I have to work twice as hard and THAT make me not nice.  I work with a smile because it's expected of me but in my heart, I'm hating every second that I'm there.  It really sucks because I like what I do and it could be fun if the environment was better.  I got a passive aggressive note from my supervisor yesterday about staying focused because my times weren't meeting goals for one day.  If he'd been there that day, he would have seen that I was literally running for my whole shift but our store was wall to wall people with their whole brood of kids in tow and I couldn't have gone faster if I tried but yeah, I'm "unfocused".  SMDH 

 



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Bakerchick25

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myopinion wrote:
4hourrush wrote:

Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...


          HA!HA!  That sounds like me! One minute they all love me and the next they all hate me! I'll tell you why I'm not nice! The ones I work with need training on team work. They don't like people who can do their jobs as good as or better than them. It intimidates them. So, they don't teach me everything I need to know. I'm having to teach myself. This makes me not nice. They don't know the true meaning of team work. When I teach people how to do things, I teach them everything I know.  If they are able to do what I can do and/or more, then WE (as a team) can get the job done and not worry about something not getting done. That is team work. 


 This all day in my dept.^ As there was a point in time the DH had asked me if I could make up some 12 ct cupcakes for the freezer case and even do some of the strawberry crunch cakes too. Mind you, I know it's not rocket science to put frosting on cupcakes in that little swirl thing they do to them. But I'm going to keep it real and say I didn't come from a household nor a mom that was the type to spend time with me as a little kid doing stuff like that. She was the type to do it herself for that kind of thing and would tell me to go play somewhere, which I did. And even as an adult I didn't take any sort of decorating classes to even know what is the correct piping tip to use so it doesn't come out looking like toothpaste(which someone did decorate our brownies that way in the butter cream and it looked horrible) or something else that is not correct. Not to mention, when I do a task, I want to know that I am doing it correctly(mistakes will happen, but would like as few as possible), and prefer to learn how to do those things from someone if they give me a chance to learn.

But at my store? Are you kidding me? The decorator was shaking her head behind the DH's back about me doing them as I guess she didn't want to spare the time to teach me how to do those or the crunch cakes. So I played it off with him and say "Uh, don't think that is in my wheelhouse (insert DH's name here)". But it could have been if someone(didn't have to even be the cake decorator) bothered to be a team player and be like I can show her how to do it real quick. I mean heck you would think the more folks that know how to do stuff, it would free up other people to get their own stuff done too. Or knock it out all the faster. But clearly my dept. is like your's myopinion.

Kind of why I don't volunteer on things as much any more. Even if I see something that could be done better or needs a bit more cleaning. I'm for damn sure not going to mention it. Cause if the peeps in my dept. don't hear me. I know the store managers will and they will GLADLY make you the head person to handle it(i.e. a dude in deli dept. mentioned that bakery and deli area could stand to be a bit more tidier or something. And one of the bitchier looking store managers made him the unofficial clean up crew for both depts. AND the cafe area. Not to say cleaning stuff up isn't important and necessary. However, having gone to school or even being in school I think he said he was. For food prep and what not. I don't think he is getting the most out of his time and job by solely being put on cleaning the floor. Therein, reducing his skills and knowledge doing only that task. And putting him on Uscan doesn't help it any more either after cutting our hours either) or in my example, put you on "team work" tasks that don't even really benefit the other operations going on throughout the day.

And going back to my cupcakes and strawberry crunch cake example. A little bit before the cake decorator had left that day, she did show me how to do the trim design and explain what they do to make them(which I didn't realize we didn't wash off the strawberries as well as the lids, when we get them from produce). And even let me try and do the trim a bit on my own. But this was well after the DH had gone home AND even had to do the cupcakes and someone else did the crunch cakes themselves. Which yes they got done. But the point is, if someone was willing to extend some knowledge my way about how to do them in the first place. Then I could have saved everyone some time on those tasks.

P.S. Even after saying all this, on another note/hand. I'm kind of glad that they haven't shown me as much. Because although I read about it on here. I've also seen it become true on the job as well for most other people. They get them to be doing all kinds of extra stuff with no real additional incentive or anything. Just expect to be able to call you over or in for this or that and you still get paid the same amount as before. Folks are still talking about ya, not being more of a team even knowing how much more you are doing for the dept. So essentially it keeps a lot of folks mum about what they know how to do or not. Most especially this one chick that has been with Kroger for like 8 years or so. And although she said she still knows how to do a lot of bakery stuff. She refuses to even bring it up around our DH. Cause no doubt they would want her working both chicken shop AND the bakery(both of which have very little help in the first place) and she wouldn't get paid any more for it at all. Just would have to be doing more work in two places and never being able to get her college work done either. So I can more than understand where she is coming from. If EVERYONE isn't pulling their share of work and acting as a team. Then why expend the effort of sharing what you do know and get no return for it?



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IndyStorm wrote:
myopinion wrote:
4hourrush wrote:

Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...


          HA!HA!  That sounds like me! One minute they all love me and the next they all hate me! I'll tell you why I'm not nice! The ones I work with need training on team work. They don't like people who can do their jobs as good as or better than them. It intimidates them. So, they don't teach me everything I need to know. I'm having to teach myself. This makes me not nice. They don't know the true meaning of team work. When I teach people how to do things, I teach them everything I know.  If they are able to do what I can do and/or more, then WE (as a team) can get the job done and not worry about something not getting done. That is team work. 


Exactly!  I punch in, head to my dept. and work till break.  I don't take my phone out on the floor or stand and shoot the breeze with my friends who come in to shop. I refuse to get caught up in the constant gossip going on and it seems everyone has something snarky to say about somebody so I just keep my head down and work.  Nobody has offered up any hints or tips to get around some really ridiculous problems that our store has, even when I asked, so I have to work twice as hard and THAT make me not nice.  I work with a smile because it's expected of me but in my heart, I'm hating every second that I'm there.  It really sucks because I like what I do and it could be fun if the environment was better.  I got a passive aggressive note from my supervisor yesterday about staying focused because my times weren't meeting goals for one day.  If he'd been there that day, he would have seen that I was literally running for my whole shift but our store was wall to wall people with their whole brood of kids in tow and I couldn't have gone faster if I tried but yeah, I'm "unfocused".  SMDH 

 


       You sound like you are having the same issues as me. I stay out of the gossip also! That's high school stuff. I haven't been in high school for over 25 years. I hate gossip! 



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Bakerchick25 wrote:
myopinion wrote:
4hourrush wrote:

Hahahah this ones hilarious. There's someone who I'm dealing with now who could benefit from this! They can be funny and talkative one minute and flip out on you and just treat you like scum the next. They're the type of person that everyone who has met them either loves them or hates them...


          HA!HA!  That sounds like me! One minute they all love me and the next they all hate me! I'll tell you why I'm not nice! The ones I work with need training on team work. They don't like people who can do their jobs as good as or better than them. It intimidates them. So, they don't teach me everything I need to know. I'm having to teach myself. This makes me not nice. They don't know the true meaning of team work. When I teach people how to do things, I teach them everything I know.  If they are able to do what I can do and/or more, then WE (as a team) can get the job done and not worry about something not getting done. That is team work. 


 This all day in my dept.^ As there was a point in time the DH had asked me if I could make up some 12 ct cupcakes for the freezer case and even do some of the strawberry crunch cakes too. Mind you, I know it's not rocket science to put frosting on cupcakes in that little swirl thing they do to them. But I'm going to keep it real and say I didn't come from a household nor a mom that was the type to spend time with me as a little kid doing stuff like that. She was the type to do it herself for that kind of thing and would tell me to go play somewhere, which I did. And even as an adult I didn't take any sort of decorating classes to even know what is the correct piping tip to use so it doesn't come out looking like toothpaste(which someone did decorate our brownies that way in the butter cream and it looked horrible) or something else that is not correct. Not to mention, when I do a task, I want to know that I am doing it correctly(mistakes will happen, but would like as few as possible), and prefer to learn how to do those things from someone if they give me a chance to learn.

But at my store? Are you kidding me? The decorator was shaking her head behind the DH's back about me doing them as I guess she didn't want to spare the time to teach me how to do those or the crunch cakes. So I played it off with him and say "Uh, don't think that is in my wheelhouse (insert DH's name here)". But it could have been if someone(didn't have to even be the cake decorator) bothered to be a team player and be like I can show her how to do it real quick. I mean heck you would think the more folks that know how to do stuff, it would free up other people to get their own stuff done too. Or knock it out all the faster. But clearly my dept. is like your's myopinion.

Kind of why I don't volunteer on things as much any more. Even if I see something that could be done better or needs a bit more cleaning. I'm for damn sure not going to mention it. Cause if the peeps in my dept. don't hear me. I know the store managers will and they will GLADLY make you the head person to handle it(i.e. a dude in deli dept. mentioned that bakery and deli area could stand to be a bit more tidier or something. And one of the bitchier looking store managers made him the unofficial clean up crew for both depts. AND the cafe area. Not to say cleaning stuff up isn't important and necessary. However, having gone to school or even being in school I think he said he was. For food prep and what not. I don't think he is getting the most out of his time and job by solely being put on cleaning the floor. Therein, reducing his skills and knowledge doing only that task. And putting him on Uscan doesn't help it any more either after cutting our hours either) or in my example, put you on "team work" tasks that don't even really benefit the other operations going on throughout the day.

And going back to my cupcakes and strawberry crunch cake example. A little bit before the cake decorator had left that day, she did show me how to do the trim design and explain what they do to make them(which I didn't realize we didn't wash off the strawberries as well as the lids, when we get them from produce). And even let me try and do the trim a bit on my own. But this was well after the DH had gone home AND even had to do the cupcakes and someone else did the crunch cakes themselves. Which yes they got done. But the point is, if someone was willing to extend some knowledge my way about how to do them in the first place. Then I could have saved everyone some time on those tasks.

P.S. Even after saying all this, on another note/hand. I'm kind of glad that they haven't shown me as much. Because although I read about it on here. I've also seen it become true on the job as well for most other people. They get them to be doing all kinds of extra stuff with no real additional incentive or anything. Just expect to be able to call you over or in for this or that and you still get paid the same amount as before. Folks are still talking about ya, not being more of a team even knowing how much more you are doing for the dept. So essentially it keeps a lot of folks mum about what they know how to do or not. Most especially this one chick that has been with Kroger for like 8 years or so. And although she said she still knows how to do a lot of bakery stuff. She refuses to even bring it up around our DH. Cause no doubt they would want her working both chicken shop AND the bakery(both of which have very little help in the first place) and she wouldn't get paid any more for it at all. Just would have to be doing more work in two places and never being able to get her college work done either. So I can more than understand where she is coming from. If EVERYONE isn't pulling their share of work and acting as a team. Then why expend the effort of sharing what you do know and get no return for it?


           I hear you! Everything I know I have taught myself! So I'm use to people not willing to teach me what they know. People have felt intimidated by me all my life, because I can learn so quickly. I'm not really this mean person they all say, but I can't let them continue to walk all over me, gossip about me, or leave me to do the majority (dirty work). If they would actually work as a team they would see the real me. Until then they are going to see the hateful me.! 



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Anonymous

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This reminded me of a DILBERT comic that came out quite a few years ago. I still get a kick out of it......  " I    DO     NOT    LIKE    YOU!!!!!!" 

Although the work is different (office environment) I can relate to the situation..........sounds a little like Kroger to me!

http://dilbert.com/strip/2006-10-22 



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Bakerchick25

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Anonymous wrote:

This reminded me of a DILBERT comic that came out quite a few years ago. I still get a kick out of it......  " I    DO     NOT    LIKE    YOU!!!!!!" 

Although the work is different (office environment) I can relate to the situation..........sounds a little like Kroger to me!

http://dilbert.com/strip/2006-10-22 


 Excellent, comic strip and so fitting.



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Anonymous wrote:

This reminded me of a DILBERT comic that came out quite a few years ago. I still get a kick out of it......  " I    DO     NOT    LIKE    YOU!!!!!!" 

Although the work is different (office environment) I can relate to the situation..........sounds a little like Kroger to me!

http://dilbert.com/strip/2006-10-22 


         LMAO! That's Kroger! 



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DILBERT: Devastatingly true.

"Knowledge isn't rewarded here."

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