I have had two results. Neither mentioned me by name. One said that they really liked the guy with the English accent at the fuel kiosk. The other was a rather invalid complaint. I had shut off their pump as the couple was double pumping and that is against Fuel Center policy. The woman wrote that I (fuel attendant) was "not helpful." I wasn't helpful because you were going against policy...
I have had two results. Neither mentioned me by name. One said that they really liked the guy with the English accent at the fuel kiosk. The other was a rather invalid complaint. I had shut off their pump as the couple was double pumping and that is against Fuel Center policy. The woman wrote that I (fuel attendant) was "not helpful." I wasn't helpful because you were going against policy...
I use to get customers like this all the time. It got so bad with them that anything offended them. Stick to the required script and say nothing. Point if you have to say. Call another if you need to speak.
