So, I have been with Kroger nearly 3 years, two stores, and I have shopped probably 15 different stores in different districts. I have asked locally (Mid-Atlantic division) if anyone can tell me about how to get cultural councils started, but no one has resources. CSMs, ASPs, and the one manager that said, "We need this" has now let it slip. She asked me to lead it up because of my ability to find help, but I am coming up empty handed. Can anyone give me some kind of outline to start this?
Like any new idea some up with a "Business Plan", What your goals", How might you might achieve them! I would think about your store and what drives people, do you donate your "Expired" flowers to Nursing Homes? Do you donate your Bakery goods to any organization (Homeless shelter)? What are some events that you guys can do to have fun and better the work experience? If you get a good amount of snow, have a Snowman building contest......each department goes outside and builds one in 20 mins. Involve the customers...have them pick the winner. Do you shout out one of the associates weekly for something a great job? While they call it a Cultural Council its really associates getting involved to better each other and the store. Who welcomes new associates to the store? (While Managers might go over rules, an associates can actually show the new hire the ropes).... If there's a sales contest in a department, see if you can involve the rest of the store.
Simple Truth Sales idea...... Have every associates pick a Simple Truth Item and why they like it Take a picture and post it with the reason next to the item. When the person picks the items, tell them they have to exchange it/give it to someone else that has never tried it before.
