I asked this question about a year ago and got wildly different answers. Now we have new management in our store and I thought I would revisit the issue. Have you ever had a situation in your store where an obviously intoxicated individual tried to buy beer or other alcohol and if so how was it handled? I was initially told a year ago that "we are not law enforcement" and was told we had to sell to the customer. But doesn't that entail a liability issue for the store or employee? I don't know what the right answer is in this situation. Any advice welcome.
If the customer is intoxicated your bared from selling to that customer. If you do sell to an intoxicated person you could be liable for that persons actions for allowing more consumption.
Kroger doesn't make the policy on whether you can sell to someone who is obviously intoxicated. Your state lawmakers do. In all but two states it is illegal to sell to someone who is already intoxicated.
Same as above. If ANY belief of anything above is able and exists or does have cause for concern, we are to refuse immediately and if necessary, call for LP and or / MOD. It is against the law in my state, and if we do, automatic termination and cops are called again with you going out in cuffs. Don't do it ever! If you sell, it's on your head. Don't risk it
Your manager sounds like a nut, honestly. If you feel like, go back and ask for the question and response in writing and have them n you sign it with another two witnesses. Cover your ass! If they get smart and suddenly change their tone when asked to provide a written statement of policy, they'll back down because Corporate or District would swing their head into the noose so quick, they'd be gone before they knew it. If the manager does, give it to the union and alert them immediately!
-- Edited by UC151 on Friday 2nd of March 2018 02:04:05 AM
And if You do sell, and they accidently kill or maim.someone, it WILL be on YOUR head( They'll get in trouble too.) EVEN IF you weren't behind the wheel. The reason that the judge will see is that you knowingly sold alcohol to an intoxicated person getting behind the wheel, this resulting in the deaths or Injuries to themselves or more people.
