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Post Info TOPIC: Just had a total store inventory and now the boh's are wrong
Anonymous

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Just had a total store inventory and now the boh's are wrong
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So we have a total store inventory and they load the number into our system and things were counted wrong.  The grocery manager is like no big deal because he gets to work more overtime to fix them, but meat dept. is screwed as there's no overtime in meat. 



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Anonymous

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U mean a fcb inventory



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Anonymous

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That's happened to us before.  Everyone in the store did their part but then the people Kroger used to do the actual counting screwed everything up and it had to be done all over again.  I mean really how hard is to count something?  Whenever we have inventory in the bakery and I have to count the freezer, I put a mark on each box as I count it.  That way I don't count something twice.  When every box has a mark on it, I know I'm done.



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Yes this has been the case ever since the new inventory method was rolled out a few years ago. They guesstimate values instead of actually counting and it screws everything up. I wish it wasn't the case, but there's nothing we can do about it except fix what you can find.

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Anonymous

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Happens every single inventory.



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Anonymous

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Sounds like Kroger employees.  Do the very lest you can and go home.  I'm sure these morons are paid to do things as fast as you can.  The numbers don't matter just a long as you're done. 



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Anonymous

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Anonymous wrote:

Sounds like Kroger employees.  Do the very lest you can and go home.  I'm sure these morons are paid to do things as fast as you can.  The numbers don't matter just a long as you're done. 


 The actual inventory is done by an outside firm.  It's not done by Kroger employees.  At least that's the way I've always seen it done as far as grocery inventory goes.  Perishable inventory (bakery, deli, produce, meat?) is done by Kroger employees.  However, it's not on the same schedule as grocery inventory.



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Anonymous

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As a grocery manager, I speak to the person in charge of the inventory from corporate and make sure they don't update the store Boh's with the inventory count. It's an option.



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Anonymous wrote:

As a grocery manager, I speak to the person in charge of the inventory from corporate and make sure they don't update the store Boh's with the inventory count. It's an option.


We don't have that option.  We are told we must accept the inventory numbers.  End of discussion.

Every year, the numbers are messed up.  Our inventory went very well this year compared to previous years.

This year, we lucked out.  They counted high instead of low and only changed the BOHs a few numbers.  The worst counts were end caps and wings.  I found and fixed those right away.  I am still fixing grocery numbers 2 months later.  I see the errors when the shelf gets real low.

Function 0(zero)F0 shows the change in BOH.  Inventory has FI to the right of it.  F9 shows the initials they used to change numbers.  They used one log in to do the original count and another log in to do the recounts for us this year.

 Edited the Bold words.

 



-- Edited by Anonymouse1 on Sunday 4th of March 2018 07:30:38 PM

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This is the exact reason they tell ever one to have their items lined up and faced, but if you look at how the people count, I would say they barely take 5 seconds counting the items for each UPC.  



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Anonymous

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Never fails, they always fook it up. What blows my mind the most is how they screw up the easiest shyt to count. Example, the giant Kroger brand mouthwash, two facings, four in each row, so eight total super easy to count right...yet they put it as four when the shelf was full, guessing they only counted one facing, lazy aholes. But then they amazingly get harder shyt right. Example, 30 tiny argon oil hair conditioner packets or 60 dove soap bar boxes.

If you are confident in your BOHs then the quickest thing to do is to have two screens open in CAO, one to change balances, and the other item maintenance and press F0 then F9 after scanning to see how the balance was adjusted, then just add/subtract the opposite of whatever they entered rather then having to recount everything yourself.

Of course you guys in grocery might not have that luxury of checking everything since you're half the store but other smaller departments can get it fixed faster before holes or continual unessary backstock becomes a problem.



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Anonymous wrote:

Never fails, they always fook it up. What blows my mind the most is how they screw up the easiest shyt to count. Example, the giant Kroger brand mouthwash, two facings, four in each row, so eight total super easy to count right...yet they put it as four when the shelf was full, guessing they only counted one facing, lazy aholes. But then they amazingly get harder shyt right. Example, 30 tiny argon oil hair conditioner packets or 60 dove soap bar boxes.

If you are confident in your BOHs then the quickest thing to do is to have two screens open in CAO, one to change balances, and the other item maintenance and press F0 then F9 after scanning to see how the balance was adjusted, then just add/subtract the opposite of whatever they entered rather then having to recount everything yourself.

Of course you guys in grocery might not have that luxury of checking everything since you're half the store but other smaller departments can get it fixed faster before holes or continual unessary backstock becomes a problem.


That is exactly what I do.  Has been two months and still finding miscounts due to inventory.  Our orders and backstock didn't go out of control. 



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You also have to think, they worry more about the expensive items compared to the lower priced items. If your inventory is completely off, they will I'm sure verify the higher priced items compared to the lower priced items. The current process of inventory is also flawed, customer are picking up items, click list is selecting and then associates having to count the pallets in the backroom?

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EUID_Unknown wrote:

You also have to think, they worry more about the expensive items compared to the lower priced items. If your inventory is completely off, they will I'm sure verify the higher priced items compared to the lower priced items. The current process of inventory is also flawed, customer are picking up items, click list is selecting and then associates having to count the pallets in the backroom?


Sheesh!  The current Lows & Holes scan is flawed.  I am starting to think flawed is the norm for every process in the store.  :)

Customers, ClickList, damage and gobacks get zeroed out during the day time.  I constantly undo the changes that my day crew people do.  I am in a better position to change BOHs at night when the store is empty.  I think ClickList has its own go back section because products magically appear a few days later after I changed BOHs.  I don't change small amounts unless I am certain.  I try to tell my day crew to only change BOHs when it is a case off.



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True, but any item that Clicklist processes isn't being recorded as a sale until the customer actually picks it up.  So if the selector picks it at 8am its possible the customer pickup isn't until 12pm.  In reality there really ins't a good time to fix BOHs, unless its 9pm after clicklist closes and before the Overnight Grocery Truck's numbers get added to BOH.     



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EUID_Unknown wrote:

True, but any item that Clicklist processes isn't being recorded as a sale until the customer actually picks it up.  So if the selector picks it at 8am its possible the customer pickup isn't until 12pm.  In reality there really ins't a good time to fix BOHs, unless its 9pm after clicklist closes and before the Overnight Grocery Truck's numbers get added to BOH.     


Exactly.  That is when I fix a lot of numbers while doing the new order.

 



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