Well, considering their loss prevention team is a joke... they probably will never. Ive seen our LP guy let a customer go with a warning after being caught numerous times stealing hundreds of dollars of meat. This company is so obsessed with the idea that we the employees are the ones stealing and not customers. So why should I go out of my way to stop shoplifting when the company would rather point the finger on me?
It's easy to prosecute employees. You have their names, their home addresses, their work schedules, and likely video evidence.
It's difficult to prosecute customers. They tend to be murderously violent and blood diseased, and then you have to wait an hour for the police to show up. And how is it? Something like three or four dozen stores for every LP?
No. Company has to send police to capture them then they can file a shoplifting crime report against them. Then they have to go through the legal prosecution which takes forever. Most you can do is wave and say "Have a nice day."
This is why I am glad our LP up by me is contracted out to private security / LPAs, and we have our own internal Copro LP teams, this is outside of Kroger before they took us over. We've been having a rotating LP presence because our store had a lot of stuff taken in weeks before, some security changes were made, and now we have LP rotating continuously all shifts from open to close, with sometimes 1 or 2 man teams and exterior / motor patrol by them / PD sometimes.
-- Edited by UC151 on Friday 16th of March 2018 02:31:02 PM
