Guy comes up to me, actually he yells hello from a few feet away, like as if I know him. I say hello back, then he comes up to me and says "hey, you remember me?" I draw a blank. "I used to work at the CVS down the street." ... I've only been in that CVS one time to buy something, and I've never seen that guy. Not there, not anywhere, ever! Okay, so then he asks me if I can do him a favor. I reluctantly say okay. He then asks me if he can borrow $2 from me. Lol, I just say, "sorry, I don't have any cash on me." And he walks away.
Old lady comes up to me. Now this lady shops here about every other week. She then says that she thinks she owes me $12 because the last time she came through my Uscan she thinks she put a couple packs of cigarettes in her handbag and forgot about it. I actually remember that day, but I don't remember much of what happened. I tell her, if you have a guilty conscience and would like to give me that $12, then you can go and give it to one of our store managers. It's interesting because for months I've seen this lady come through my Uscan, but it wasn't untill recently that a security guard told me that they've seen this lady steal stuff on a few occasions.
Young lady comes to my Uscan, and scans some wine. ID check time. So I go up and ask for her ID. She tells me she doesn't have it and some story about how she misplaced it. But here's the kicker, she says that I didn't card her last time, so why am I carding her this time? Well, I don't even remember her, so what matters is that I'm carding her now. So she actually gets upset that I'm carding her. Tells me that she's been here before. And get this... she shows me her 3 kids that are in the cart and says look, I have kids, I'm definitely over 21. Kids! Then she says she doesn't have time for this because she has to get to work in a couple hours. I still refuse to sell her the alcohol. She then demands to speak to a manager. So I flag one of the CSMs over to talk to her. She gives the same excuses. CSM refuses to sell her the alcohol. She then demands to speak to a store manager. She waits the 5 or so minutes for one to come down. Then she complains to the store manager about how the cashiers keep carding her one day and not carding her the other day, and how she is inconvenienced by being carded and how the cashiers should know her by now. Store manager just kept on telling her it's the law that they card her. She gave up and left. .....KIDS!!!! IRREFUTABLE PROOF OF AGE!!!!
That is kinda tame still! But I would have had a little fun with the lady!! Play up she looks so young.......then say looking so young with 3 children, what your secret! Its a compliment and also kinda a dis at the same time. Oh, also might have thrown in a little ID jab too.
But if all else failures, use the "If you look under 27 we ID" (Its tobacco policy, but signage does not say that). I have always found it funny, how there really isn't any real training for Beer/Wine, its basically card if you think the person is 21 or less. Corporate policy is "If you look under 27" signage to be at any Register/SCO that would sell Tobacco, Time Clock, Posted next to Schedule, Front Door and on Tobacco Displays.
-- Edited by EUID_Unknown on Friday 23rd of March 2018 11:19:31 PM
Dementia is possible, but Mr.F's store is in a very economical diverse environment, anything is possible. Food and other items on the shelf are easily taken, Tobacco which is locked up.....a little harder.
