It's easy to throw 55 cph so why is management saying that my coworkers and I are only averaging 45 cph? It makes no sense to me because we all are super fast. Can their numbers be wrong?
Yes. My department head complains everyone is moving too slow, but everyone hits 55 cases or more per hour. I average about 65 and he complained about me more than anyone until recently. From what I heard recently that 55 CPH minimum is recommendation and not require because it isn't in the job description or contract. He thinks we should be able to get all of the truck(2 nights double truck), the peyton pallets, and backstock ran each night when he is the only one scheduled 8 hrs each night. The rest of us are 4 hrs a night unless asked to stay or scheduled 8 hrs on random nights
They may be including time that you are not stocking but the THINK is included. Thats what our management does. Correct them a hundred times? Who cares. Lying ****ers.
but there may also be one guy dragging you down. 3 people over 100, 1 at 55 and 1 at 10 will plummet your crew average.
-- Edited by GreyKnitHat on Monday 21st of May 2018 09:26:46 PM
That's how my department head calculates it. He doesn't take breaking cardboard down, emptying trash carts when full, conditioning items next to item you're stocking, or end of night clean up into consideration. He just calculates by amount of employees, scheduled hours and (suggested) minimum of 55 cases.
Goal is most likely 55 cases, but forecast is most likely for calculated for 80 per hour.
The new goal is 80, but with the new "program" bulk isn't considered part of that number. Basically instead of running 55 by stocking off the pallet, it's going to appear as 80 on paper by "spotting" cases first. It's still the same amount of time, if anything, takes longer because you're getting everyone tired by doing the big and heavy stuff early in the night instead of just one or two people working on those pallets.
That's how my department head calculates it. He doesn't take breaking cardboard down, emptying trash carts when full, conditioning items next to item you're stocking, or end of night clean up into consideration. He just calculates by amount of employees, scheduled hours and (suggested) minimum of 55 cases.
My general rule of thumb is that we'll spend 50 to 75 percent of our time nightly actually stocking based on hours scheduled/worked. The stockers track their times on the inventory that is counted but on bulk I just keep up with generally how long they spent, and then do some basic math to come up with a number. But you do not include trash, breaks, conditioning, etc in that time. And we have the dragging down issue too; I have one guy that MIGHT run 20-30 cases an hour, another that is sometimes really good but other times can't even do 30 because he sneaks around on his phone (kid), and two older guys that can sometimes do about the average. I can exceed the average but I spend good chunks of my nights unloading trucks, breaking down peyton by myself, etc.
If you have a guy that sneaks around on his phone and another that can't run but 20-30 cph then management and your supervisor(if you're not) isn't watching like they say. Our managers watch camera footage every so often to see if we're doing our job correctly and my supervisor(nicer then dept head) will get onto you for it. 20-30 cases is usually only acceptable for 45 days or less. After that if you're not at the minimum or picking up speed you get moved to a different position. Some calculate by hours running freight, but others don't think about breaks and clean up at the end of night and just calculate.
If you have a guy that sneaks around on his phone and another that can't run but 20-30 cph then management and your supervisor(if you're not) isn't watching like they say. Our managers watch camera footage every so often to see if we're doing our job correctly and my supervisor(nicer then dept head) will get onto you for it. 20-30 cases is usually only acceptable for 45 days or less. After that if you're not at the minimum or picking up speed you get moved to a different position. Some calculate by hours running freight, but others don't think about breaks and clean up at the end of night and just calculate.
Oh, we know they're doing it, but there's nothing we can do. Can't hire replacements unless someone leaves/gets fired, and we can't get rid of anyone because we'll fall behind. We're already putting up a peyton AND grocery struck with 3-4 max once a week and at times we've had 2-3 people to do a grocery truck. Most people refuse to work graveyard in this store due to the location. One guy has been here two years, the other guy has been about a year and a half. But bodies are better than no bodies. Kids don't care about "write ups" because they're smart enough to know those mean nothing and due to the economy they can easily get another similar job without a problem. Then you have to train someone else and there's no guarantee that they'll be any better, because half the time when I get a replacement they're worse than the one who was replaced.
If you have a guy that sneaks around on his phone and another that can't run but 20-30 cph then management and your supervisor(if you're not) isn't watching like they say. Our managers watch camera footage every so often to see if we're doing our job correctly and my supervisor(nicer then dept head) will get onto you for it. 20-30 cases is usually only acceptable for 45 days or less. After that if you're not at the minimum or picking up speed you get moved to a different position. Some calculate by hours running freight, but others don't think about breaks and clean up at the end of night and just calculate.
Oh, we know they're doing it, but there's nothing we can do. Can't hire replacements unless someone leaves/gets fired, and we can't get rid of anyone because we'll fall behind. We're already putting up a peyton AND grocery struck with 3-4 max once a week and at times we've had 2-3 people to do a grocery truck. Most people refuse to work graveyard in this store due to the location. One guy has been here two years, the other guy has been about a year and a half. But bodies are better than no bodies. Kids don't care about "write ups" because they're smart enough to know those mean nothing and due to the economy they can easily get another similar job without a problem. Then you have to train someone else and there's no guarantee that they'll be any better, because half the time when I get a replacement they're worse than the one who was replaced.
Same here. It took so long to hire anyone that would even stay for more than a week on my crew and my management settled with it, and now its too late. They have to want off the crew to stay there, but they wont leave because theyre a part of the disability program or they dont speak english, so itll be hard for them to get this much pay elsewhere. Cant blame anyone, as much as my back wishes I could. It used to be that way. When I started, I HAD to show them I could do it, and do it quick. Now, 20 cases an hour? Well, you cant be picky and need people at the same time! Hands are hands. I can get on them all I want. I did, a lot. But they dont care, and I have **** to do. I get on management to write them up to lead to a firing or push them out.
Same at our store a few months ago before our recent new hires. They hired 3 people: 2 men and a woman. All young so it shouldn't have been that rough. 1 of men and woman quit after 1 night and the other one within 3 days. All 3 of said the work was too hard for them. People expect easy money and are drama queens. Our managers threaten write ups and dept head threatens to get people fired. One night asked who was union and told everyone he'll find away around that even though he has no control over it. Only time I've seen anyone get moved was because he was hitting a little low on cases so they moved him to fuel because no one would take the job. Usually they would wait a little longer, but they were desperate. Lol