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Post Info TOPIC: Manager's keys were taken away from her-what does that mean?
Anonymous

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Manager's keys were taken away from her-what does that mean?
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One of our co-managers had her store keys taken away from her by our main co-manager. She is not allowed to open the store anymore. From what I understand it was a pattern of complaints from employees (with the most recent complaint coming from a customer.) She is apparently no longer on the store floor and is upstairs for 8 hours a day doing administrative tasks.  What exactly does this mean and is this considered a disciplinary action by Kroger? 



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Anonymous

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What were the complaints about



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Anonymous

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The customer complaint referred to how she had talked to a customer (I think it had something to do with trying to get a refund or lost money at SCO.) There were 4 employee complaints regarding various issues plus one 1 complaint that bypassed the union completely and we think the employee involved contacted corporate.



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Anonymous

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I thought all managers had keys so this is odd. Maybe she is on the verge of getting fired?



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Guru

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Either shes been demoted or they may be getting her walking papers ser up for her to sign. Until they decide whats going to happen, they have to give her something to do. But it sounds like shes been demoted.

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How about NO?!?

 

Anonymous

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mega-kitteh wrote:

Either shes been demoted or they may be getting her walking papers ser up for her to sign. Until they decide whats going to happen, they have to give her something to do. But it sounds like shes been demoted.


 You don't get demoted past co-manager, so either she's being moved to another store (most likely) or the company is preparing to fire her (unlikely).



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Anonymous

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She must be black.  Otherwise, they would have canned her immediately.



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I would be willing to bet she's on her way to being moved to another store. I don't think they really can demote co's back to being hourly associates. So either she's being moved or fired, i'd guess moved. It takes A LOT to get management fired from what i've seen.

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Anonymous

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She IS black. The complaints that were customer-related I forgot also had to do with her being very rude. The Union has been out to our store at least 2 or 3 times in regards to various issues about her. They are back AGAIN next Monday or Tuesday. She was a previous hourly employee at another store. I don't know if she was a problem at another store and she got transferred to our store. She applied for management training as an hourly employee and gof it. I told the Union rep that transferring her to another store would only mean that she would be someone else's problem and that the Union would be back dealing with her again albeit at a different location than ours.



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Anonymous

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Anonymous wrote:

She IS black. The complaints that were customer-related I forgot also had to do with her being very rude. The Union has been out to our store at least 2 or 3 times in regards to various issues about her. They are back AGAIN next Monday or Tuesday. She was a previous hourly employee at another store. I don't know if she was a problem at another store and she got transferred to our store. She applied for management training as an hourly employee and gof it. I told the Union rep that transferring her to another store would only mean that she would be someone else's problem and that the Union would be back dealing with her again albeit at a different location than ours.


 Black? Woman? Manager? Yea, she's not getting fired. They'll move her to another store, then another, then another, etc. One of my former co-managers has been in over half the stores in our district in the past decade, and three stores in another district. Even received TWO stints as store manager, first store ended up closing a few years later unable to repair itself and the second store is on it's way down the same path. I honestly think they keep her around if they ever want to kill a store off, because she'll make it happen.

It's very easy to get into the management program because it's high attrition and the company is always making new management jobs. I could do it but I'd get paid less than I do for my current department head job plus I'd pretty much be forced to move around as they deem necessary.



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Anonymous wrote:

It's very easy to get into the management program because it's high attrition and the company is always making new management jobs. I could do it but I'd get paid less than I do for my current department head job plus I'd pretty much be forced to move around as they deem necessary.


 Everyone says that and yet i know someone who applied for the management program twice and got turned down both times. Even though they constantly make it sound like she'd be such a great fit for it and is such a hard worker...... then she gets ignored. I think some people are putting in bad reviews but i'm not sure.



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Guru

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I always thought it was funny, promote from within, require Mgmt candidates to be a Department Head or clerk with a college degree. So if the company is all about promoting, why isn't there a program to actually promote? If anything all Department Head should be survey and looked at for moving up, no from the STR Manager but from Div Talent Managers. If you haven't notices, STR Manager are cut throat to get a decent department manager, some will encourage you to move up in smaller stores, but department heads in larger volume stores get slightly looked down on, because at times the impossible task they have. I know alot of Department Head that went into MGMT and they stepped down to their previous position or just left the company all together. Asst. Store Managers are just like Department Head, you received an every changing list of task to complete, which is only able to be completed if an ideal environment. Who knows a store to be ideal and with no issues? The company is so "eco friendly", how much paper do you see everywhere?

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Mr Frontenac

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Is it possible to have never worked for Kroger before, but start off hired as an assistant store manager if you've got a degree?



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Anonymous

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Mr Frontenac wrote:

Is it possible to have never worked for Kroger before, but start off hired as an assistant store manager if you've got a degree?


 Yes. Back in 2000 I went to Cincinati with my BA, absolutely zero previous retaile xperience, and they were ready to hire me into their management training program. .. Trouble was, the pay was ridiculously puny. I understand it's come up some over time, but s t i l l not enough to suit me.

I believe you can still hire on as a salaried manager there with no experience but a college degree.



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Yes, co managers are in two categories, those who started with the company and worked their way up, and those who came in fresh with college degrees. For the most part, i feel like the first category are better because they are more likely to get it in regards to the shape the company is in.

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Anonymous wrote:
Mr Frontenac wrote:

Is it possible to have never worked for Kroger before, but start off hired as an assistant store manager if you've got a degree?


 Yes. Back in 2000 I went to Cincinati with my BA, absolutely zero previous retaile xperience, and they were ready to hire me into their management training program. .. Trouble was, the pay was ridiculously puny. I understand it's come up some over time, but s t i l l not enough to suit me.

I believe you can still hire on as a salaried manager there with no experience but a college degree.


 You can but they have started to really promote from within again.  I think they learned the outside hires just didnt last.    



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Anonymous

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So they will transfer her to a non-performing store that Kroger KNOWS is going down the crapper?



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Anonymous

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Either that or if everyone (and even the district staff) has started hating her, they will move her to a great store where she will struggle and that will be justification to exodus her from the company, or they'll try to offload her to another district or even division.



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Anonymous

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4hourrush wrote:

Yes, co managers are in two categories, those who started with the company and worked their way up, and those who came in fresh with college degrees. For the most part, i feel like the first category are better because they are more likely to get it in regards to the shape the company is in.


 My current manager is a lifer. Two co-managers; lifers. Great group, best I've ever had. Worst group? Two came out of college, one came into Kroger Management from Dollar General Management. Horrible group. Nobody knew nothing about shish.



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Anonymous wrote:
4hourrush wrote:

Yes, co managers are in two categories, those who started with the company and worked their way up, and those who came in fresh with college degrees. For the most part, i feel like the first category are better because they are more likely to get it in regards to the shape the company is in.


 My current manager is a lifer. Two co-managers; lifers. Great group, best I've ever had. Worst group? Two came out of college, one came into Kroger Management from Dollar General Management. Horrible group. Nobody knew nothing about shish.


 One of the reasons why I don't understand why there isn't a group of HR that just works to empower clerk to become Department/STR Management.  Yes, I know HR is to do this already, but is this really happening? There isn't even a Department Manager training program anymore !!! If your promoted to Department Head, the training basically should be a scaled down STR Mgmt training.  



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I think i was in one of the last department manager training courses. I went to Cincinnati for 4 weeks for training as well as trained at the 984 Troy marketplace.

All the people i've known of who have been promoted after the training courses stopped have bombed out and either quit the company already, or got put back in their old positions, or are just known as not being good at all.

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