1) Management is the key to employee satisfaction in any work environment.
2) When management doesn't enforce rules fairly with all employees.
3) When management enforces rules, they themselves refuse to follow.
4) If management ignores all their employees concerns. When employees have complaints they often just want their opinions heard.
Any manager must be able to emphasize with all their employees. They must treat them not as just hourlys, but as human beings with concerns.
My experience with Kroger is that most managers and co-managers think it is nothing but an inconvenience to deal with any employee that actually does their job. They choose who they will listen to and who just isn't worth their time. They don't listen to both sides "There's two sides to every story". Most managers are afraid of the unions power or just don't want to be bothered. Managers are long term employees who know their job is pretty much safe so they do the minimum to get by. The easiest way to get by is to do nothing to fix the problem, or even go beyond the mediocre. Kroger managers and co-managers need properly trained to deal with people and to have some "guts" to deal with both long term and short term employees problems. Kroger employment will see a great improvement if they:
1) Can actually do their job and make others do theirs.
2) Reward hard work (the ones who work are the ones being treated like crap, while the ones who do next to nothing, but talk and stand around, get rewarded).
3) Union can make a change when it comes to some of the rules in seniority.
4) First shift can clean up after themselves, so that second shift doesn't have to clean first shifts mess up before they can do their own jobs.
5) The staff should be made to do the checklist to show they have done their job.
6) If someone didn't do something (avoids it, just too lazy, pretends they don't know how, etc) they should be retrained (including Department Heads) to do it until they do it without being lead. Another words, they shouldn't be left alone (even the last hour) until they prove they can do the job.
7) What is required of one should be required of the others. Favoritism shouldn't be tolerated
8) Have more Indians and less Chiefs
9) When they come in for their shift they should be assigned a job and be "The One" responsible for getting that job done. If they didn't get that job done (without good reason) they should be warned.
10) If management wants the last person to make sure the whole department is clean and equipped for morning shift, they should give the time to do so. Not have fits if you work 15 minutes over in order to get it done.
11) If management wants the displays to stay full, they need to make sure the Leads are ordering properly and the staff has the right amount of everything in stock.
Kroger managers need to learn that "fixing" problems should be their Number 1 priority. In order to fix the problems you need to hear both sides (without interrupting). Not automatically assume the one who tattled is telling the truth.
-- Edited by MyOpinion on Sunday 5th of August 2018 05:22:29 PM
I used to be a retail manager so I'll give you a little insight to (what seems to be) at the heart of your complaint: why managers abuse and disregard workers who are doing their jobs. Ready?
Because we can. Because you let us. It's nothing personal, you're just more productive (well....actually it is kinda personal. Most of us don't like you cry baby whiners, but we can't say that, for crissakes!). ---The jack offs are just productive enough, or we would fire them.
Either way, you're all replaceable. Never forget that. The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. Youd think this is an easy formula to go by, but so many people seem to bungle it up.
The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. You'd think this is an easy formula to go by, but so many people seem to bungle it up.
Nice definition of "best": Please abuse me: I have no value as a human being."
Craig Kelley, Greg Jordan, and Rick Wollmann love this.
I used to be a retail manager so I'll give you a little insight to (what seems to be) at the heart of your complaint: why managers abuse and disregard workers who are doing their jobs. Ready?
Because we can. Because you let us. It's nothing personal, you're just more productive (well....actually it is kinda personal. Most of us don't like you cry baby whiners, but we can't say that, for crissakes!). ---The jack offs are just productive enough, or we would fire them.
Either way, you're all replaceable. Never forget that. The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. Youd think this is an easy formula to go by, but so many people seem to bungle it up.
Interesting you say that. I show up, do my job, and leave management alone, yet I seem to be the one they attack, interupt, and complain about.
I used to be a retail manager so I'll give you a little insight to (what seems to be) at the heart of your complaint: why managers abuse and disregard workers who are doing their jobs. Ready?
Because we can. Because you let us. It's nothing personal, you're just more productive (well....actually it is kinda personal. Most of us don't like you cry baby whiners, but we can't say that, for crissakes!). ---The jack offs are just productive enough, or we would fire them.
Either way, you're all replaceable. Never forget that. The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. Youd think this is an easy formula to go by, but so many people seem to bungle it up.
HMMM. Are you that TROLL who was posing as a 'customer' the other day who despises us Kroger workers. Sounds an awful lot like you. (I noticed "Replaceable' is one of your favorite words!)
I used to be a retail manager so I'll give you a little insight to (what seems to be) at the heart of your complaint: why managers abuse and disregard workers who are doing their jobs. Ready?
Because we can. Because you let us. It's nothing personal, you're just more productive (well....actually it is kinda personal. Most of us don't like you cry baby whiners, but we can't say that, for crissakes!). ---The jack offs are just productive enough, or we would fire them.
Either way, you're all replaceable. Never forget that. The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. Youd think this is an easy formula to go by, but so many people seem to bungle it up.
Oh that is so not true! You must be lower management or not management at all. The ones the managers favor are the tattle tells. I was told that by not going to them about the small things, I'm not showing leadership. I do not want to bother management about things I know they can't control (attitudes, personality, and hatred) I'm the one that gets the most threats from management. As for we're all replaceable, so are you. You see, in reality, if you're really management then you're most likely not Union anymore (easier to get rid of). I also don't know how you were able to become management, with that kind of attitude.
-- Edited by MyOpinion on Monday 6th of August 2018 01:18:15 PM
-- Edited by MyOpinion on Monday 6th of August 2018 01:19:08 PM
I used to be a retail manager so I'll give you a little insight to (what seems to be) at the heart of your complaint: why managers abuse and disregard workers who are doing their jobs. Ready?
Because we can. Because you let us. It's nothing personal, you're just more productive (well....actually it is kinda personal. Most of us don't like you cry baby whiners, but we can't say that, for crissakes!). ---The jack offs are just productive enough, or we would fire them.
Either way, you're all replaceable. Never forget that. The best workers I ever had were the ones who showed up, did what they were told, and didn't make waves. Period. Youd think this is an easy formula to go by, but so many people seem to bungle it up.
Use to be you describe yourself as being a trash manage at best.
