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Post Info TOPIC: Unprofessional management
Anonymous

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Unprofessional management
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Got yelled at by a manager on the salesfloor and told I would not be given help because I was angry about not having help. When I yelled back I was suspended. I had no choice but to put in my notice. Who am I supposed to take my problems to if the only manager on duty rolls her eyes as I'm complaining about thousands of dollars in lost sales due to management not doing their job. They can't find adults to manage these million dollar stores? Crappy way to end 5 years at Kroger.

 



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Anonymous

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Consider it a gift. I left retail after many years in a similarly stressful way, and I've been nothing but delighted ever since. There are better jobs out there, believe me biggrin



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They're pushing too many of us to our breaking points. They want more and more work out of those of us who have put years of hard work into this company, while new hires are coming in, making more money than we ever did to start (new hires are getting $10/$11 an hour in Cincy division, and i started at a whopping $7.40 an hour), and doing 5% of the work.

Both the store i work in now and my home store are so understaffed especially in deli/bakery and they don't seem to understand. My home store has 3 people in the bakery right now. 3 people!! They have a baker, the manager, and a person who is on a week's vacation next week. They actually have one more person but she only works 2 days a week. How can a department function like that? But they tell her no overtime. They have a day they have the manager scheduled 5-1 next week by herself and that's the only person scheduled in bakery the whole day! And she's not getting any help from deli. At least my deli manager was good enough to give me a little help at night. Her deli manager can't or won't do that.

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I had no choice but to put in my notice.

You could stay and fight the suspension (the Local 1000 contract, for example, has a provocation clause).  You could also report the abusive manager.

Best of luck, though.



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Anonymous

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I am also in the Cindy/Dayton area. I am on the frontend and they are threatening to write cashiers up because of this stupid produce scanning crap. Half of this produce numbers will not scan. We have the produce codes memorise in our brain why do you have to scan codes when they will not scan? And customers are crazy they will put each produce items in three bags. Those produce bags sucks anyway and I am not going to open up every bag they have. We did just fine years ago scanning with typing in the codes. And I do not know what the scan people are doing but there is a lot of products not in the computer. I know they cannot write you on this but they may try to. I will never be so glad to retire in four months in my life. I do not like Kroger anymore. These people from corporate needs to actually work in the store and see what it is really like.



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Anonymous

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I feel that Kroger is pushing us so hard and the reason is...to get rid of us department heads or other managers and even department leads. Save money for them I guess. I love what I did but am to the point of starting to hate what our company is doing to us. We strive for protection as an associate and get no recognition or appreciation. WHAT HAPPENED TO FUEL POINTS JUST FOR BEING AN ASSOCIATE OF KROGER'S? After working here for 10years...I feel I need to move on. I am a department  head and have no help and not enough hours to make things work properly without working way to many too many hours of Overtime. Our company does not pay enough money to keep people. They ask too much of us for so little pay! I hate starting my day already feeling defeated. Kroger has to make it right soon!



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You are correct they can not write you up for a "Score", but can write you up if they document you not performing the task. So if they take 10 mins and watch you when your scanning and see your not scanning produce they CAN write you up. I used to feel "Playing Store" was fun, it was fast paced and the others made it fun. Yes, after a while you actually kinda became "family", but now its basically running from one fire to another. I do like a comment about a post something else make, they are thrilled when someone stays for 30/60/90 days, but not really care for the associates that have been there for years. I know every job can get boring after a while, but in reality most people would just like the ability to have a little down time. Not everything is about pay, free stuff or a monitory items you walk out the door with. I do understand the company has costs, but how much is basically be wasted on 50% annual turnerover, hiring someone to only work 10 hours a week?

Unprofessional Management kinda goes along with just how all stores are being ran. Yes, I'm sure they are some stores running perfectly fine, but I would guess a big number has issues with "making the number" which in turn causes Management to take frustrations out on clerks. Yes, everyone should pull their own weight, but 5 years ago it took 3 people to do the same job, now 1 person is expected to do the same task with same work load?

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Anonymous

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Anonymous wrote:

Got yelled at by a manager on the salesfloor and told I would not be given help because I was angry about not having help. When I yelled back I was suspended. I had no choice but to put in my notice. Who am I supposed to take my problems to if the only manager on duty rolls her eyes as I'm complaining about thousands of dollars in lost sales due to management not doing their job. They can't find adults to manage these million dollar stores? Crappy way to end 5 years at Kroger.

 


 Youre own fault. Who cares about sales just do YOUR job and leave at the end of your shift. That manage was probably glad you quit cause of your whinning. Good riddance as far as Kroger is concerned 



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As department heads it is our job to care about sales numbers! My bakery department has been down 10% for weeks/months and it makes me feel so defeated every day. When I first started, it was common to have several people scheduled in the bakery a day, we would have 3 and 4 people closing the deli at night. Now we're lucky to have half the staff we did 5-7 years ago!

It's easy to say just work your shift and go, but those of us who care, care too much!!

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4hourrush wrote:

As department heads it is our job to care about sales numbers! My bakery department has been down 10% for weeks/months and it makes me feel so defeated every day. When I first started, it was common to have several people scheduled in the bakery a day, we would have 3 and 4 people closing the deli at night. Now we're lucky to have half the staff we did 5-7 years ago!

It's easy to say just work your shift and go, but those of us who care, care too much!!


 Weird question I'm going to ask... Is your department profitable?  In some departments sales are not everything depending on shrink/profit.  I know they always want to drive sales, but in some departments like floral, bakery the foot traffic does not justify the inventory due to shrink.

I never understood why Bakery items were not combined with the commercial bakery bread aisle.  Yes, some bakeries might be very close....but why not just move the bakery tables directly in front of the break shelves?  Most people do not venture into Bakery unless they want to place a cake order, need something for the office or just went to the store for a bakery item.  If items are produced to CAP levels, you can wheel the cart with the items to the tables and nothing really is changed.  If anything bakery and floral areas that were once large are shrinking islands, table continue to get smaller and smaller or prepacked items gaining more and more space.    



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I'd have to look through my paperwork to know exact numbers, but from what i know, if a bakery department breaks even they're doing pretty good. We're seen as a service more than anything to actually make money for the store, i know that.

I feel like eventually we'll just be a 3rd shift stocking position anyway since almost everything is premade (other than the bread we break out and things like that). Once they decide fresh kitchen can make all the things we make in store, then they can eliminate the bakery department.

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Anonymous

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It's easy to find adults.  The problem is that Kroger isn't willing to pay them.

The OP has made a critical mistake.  Kroger is the fourth worst paying corporation in America.  If you pay peanuts, you get monkeys, so we have the worst ones after Walmart, Taco Bell, and McDonald's.

Kroger is a last resort of employment.  Its not a place for reasonable nor rational people.  To think otherwise is a mistake.



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I think the last response is going a little over the line.  Yes, people should be paid a wage that allows them to live within their means, the problem is the price of items would be extremely higher for all.  Why did fast food workers protest for $15.00 an hours wage? Because the have the same issues as retailer workers, but did anyone realize the cost of all items would increase? In reality the issues in general is because of the consolidation of business and the ownership of these corporations by the few.  Companies are no longer "local" but rather being run by numbers and percentages.  Business are 1st held accountable to their shareholders, customer and then associates.  Should everyone make $20.00 an hour? Should everyone make $55k a year? In reality everything is about supply and demand and you doing what you need to do to better yourself and future. 

Unprofessional Management occurs because of the lack of ownership in hiring, business results or control of the situation.  Yes, everyone is going to have moments, but if this person didn't automatically apologize then this person isn't the correct fit for the position. 



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Anonymous

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EUID_Unknown wrote:

"I think the last response is going a little over the line." 

 

I think you're a dork with no life biggrin



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Anonymous

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Go ahead and not respond, doofus. It's enough I know you read it.



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So SAD....when people can not understand how to think outside of their own little world.  People only earn what they settle for, if you want more money, do what you need to do.  



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