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Department head training
(Preview)
So I'm going to the program in a few weeks, but I have a wedding I have to be in (dad is remarrying) but my email says I have to work an identical shift with my trainer... What's the odds I'd be able to have the weekend off? I have to drive a few states away so it's not like I can pop there and back in a day. Just ts...
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Anonymous
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4
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1234
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Are they always watching everything the cashiers do on camera?
(Preview)
Or are they busy watching the customers? Or is it 50-50?
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Unsatisfied Customer
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5
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2317
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Termination question here.
(Preview)
Ok so a few weeks ago at my store a person in my department was fired for something and then a little later I found out our store manager had told them and someone else that I was next. According to them, who I am pretty sure are reliable people, she said she had "video of me taking food and not paying for it" bu...
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Anonymous
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5
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1337
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How do you treat shy quiet people in the work place?
(Preview)
Do you avoid them? Do you talk to them?
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weepingwillow17
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10
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1582
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How is it possible that a customer can forget to take their cash?
(Preview)
They order their cashback from the Uscan robot, and then as soon as they see it's approved, they take their stuff and jet out the door. I walk around and I see this cash sticking out of the robot, but darn, they're already long gone. And they don't come back. Not after an hour, not after two hours, just neve...
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Mr Frontenac
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7
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1024
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Make It Right Stickers For Sale
(Preview)
Just got off work during my shift a customer wanted to buy one for $20.00. First thing I told him was you can't use it on alcohol & it's Sunday so can't buy it anyway. Also you would be losing out on your money cause the stickers are only good for $20. I would if just gave him one but I didn't have any on me...
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DEA2K18
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6
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1492
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Does your store prosecute shoplifters?
(Preview)
I don't think our store does. Woman the other night was caught stealing 2 cannisters of baby formula. Store manager and security guard talked to her for about 30 min-they let her go with our manager buying one of the cans of baby formula.
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Anonymous
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5
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1430
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What these foodstamp acronyms really mean.
(Preview)
WIC = We Irritate Cashiers EBT = Everyone's Buying T-Bones SNAP = Seniors Nagging About Produce
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DocJ
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1
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834
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Are we allowed to type in EBT card numbers if the stripe is damaged?
(Preview)
I know that is definitely not possible with credit/debit cards. Every once in a while I get a customer with a mangled up old EBT card that's kept together with tape, or one that's so used, its magnetic stripe is practically almost faded away.
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Mr Frontenac
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4
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852
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Higher pay in local 1996 helping?
(Preview)
Is the higher starting pay helping hire or keep people in your store?
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Anonymous
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3
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804
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If customer breaks a bottle of wine 10 seconds after they PAID for it
(Preview)
Can they get another one for free?
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Mr Frontenac
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3
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972
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I give up! Kroger sucks!
(Preview)
You can't for for losing in any job. You can do your job, others jobs, and please customers and they still have something to complain about. You can keep up your logs, make sure everything is shining, try to help other team members (so that they don't get in trouble or fired) and never get it right. You ca...
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Anonymous
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2
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1338
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Working at a different kroger due to flooding, how can I stay here?
(Preview)
Working at a different kroger due to flooding, how can I stay here? My store was flooded and now I'm working at another one that's smaller but I really wanna stay here. I know my store manager won't let me go (has said several times she would never let me leave ) how can I stay here?
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Anonymous
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2
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1014
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Item isn't scanning, that means it's free! Right?
(Preview)
Hell no. But what am I supposed to say to customers who think this is true, while being customer friendly. I can flat out say no, but they usually throw a fit.
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Mr Frontenac
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6
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1041
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People wonder why cashiers get grumpy by the end of the day
(Preview)
Customers constantly complain, say prices are wrong, demand we change prices, bring in expired coupons and insist we double them. When they cheat us out of money the cashiers take all of the fall and those little thieves get away perfectly happy.
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Anonymous
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0
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865
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Scheduling me outside of my availability?
(Preview)
I've been at Kroger for only 2 weeks and it's my second job. My primary job can run 10-14 hours a day up to 60+ hours a week. When I hired on, I made it clear that I could work 4-5 hour shifts, 4-5 days a week, in a specific 9 hour time frame. They said it was no problem at all. Last Saturday when I got my schedule,...
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IndyStorm
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12
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3290
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Bag expence program
(Preview)
I have worked for Kroger 15 years 7 on the front end... This is by far the craziest thing Kroger has come up with.
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Anonymous
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8
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1186
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Kroger WIFI
(Preview)
I See we have A Secured Connection in our store. Does anyone know a passcode for it?
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Anonymous
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6
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4870
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Cashiering Questions
(Preview)
Titled Cashiering questions but most will probably end up being about ring tender. Decided to consult the internet since I get the sense that my supervisor/boss doesn't actually know what ring tender is. Other questions I've asked but have gotten mixed/unclear answers. Or I just haven't asked. my...
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ChubbyPenguin
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6
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1229
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Greatest flood in US history-Houston and southeast Texas. Tell us about how Kroger stores throughout area are affected
(Preview)
Looking at a website showing Kroger locations in Houston, there appears to be at least 17 to 20 locations in the metro area. (Correct me if I'm wrong). Anyone in the Houston area that can shed any light on what is going on with the stores around that area? It looks like some of the interstates are under wat...
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Anonymous
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5
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1543
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