i know where most of the stuff is but when they ask me to do a cartfull of gobacks in 15 minutes i cant do that way to much. plus the go back cart is always full of the weirdest products that can go anywhere in the store but you cant find it. does anyone else have this problem?
i assume you are a bagger, well, I work in receiving and what I tell the baggers is this: perishable items go to their respective departments, not in the dsd area. Also, for those odd items that you just can't find, drop them randomly in produce, drug/GM or somewhere similar, (let them deal with it!)
At my store, we have a rack with handbaskets on it - each one is labelled with the aisle number and a small list of general stuff in the aisle. That way, just throw things in the basket and it's nice and organized. (Also have 3 baskets for Damaged, Produce, and Deli/Meat/Bakery non refrigerated). Although people pile everything in a cart, it really is a lot easier to find everything when you just take a basket at a time. A little more walking back and forth, but still faster. And herbert is right, if it's a weird drug/gm item just leave it with their stuff, they won't get mad you couldnt find it.
Yes Yes we will get mad This dropping off in random places can get the bagger written up and if I see it I will tell a manager Of course this is the normal lazy attitude of the receiver.
herbert wrote:
i assume you are a bagger, well, I work in receiving and what I tell the baggers is this: perishable items go to their respective departments, not in the dsd area. Also, for those odd items that you just can't find, drop them randomly in produce, drug/GM or somewhere similar, (let them deal with it!)
As our store, any cold go backs are brought to the attention , of the department, to come and get them right away. If not then they are instructed to take meat right to the market and place it in the cutting room/wrapping area. Clerks, placing back lunch meat, we just tell them to get it in the right area, and we will handle it. Do not need to see a clerk standing there looking stupid and trying to find a particular item. Have seen clerks bring back damaged meat (or worse yet returns from customers) and just place them back in the meat counter where they can be picked back up for resale. Has a dumb ass clerk trying to fins a place to put smoked sausage back on the shelf and I told him to just throw it in my cart with trash and damaged. He was determined to place it where it was to go. Took him several minutes before he realized that it was a private label but for Wal-Mart and not Kroger.
@grumpy, on a similar note. our local walmart had some Kroger beef for sale here recently. Someone was over there shopping and sent the picture out, I had to go see it for myself and sure enough there it was right beside their beef, it had a whole facing
All I do is when I see some of the kids doing go-backs, I try to let them know where things go if they seem puzzled about something. As far as meat items go, we just have them bring it back to us and we place it back where it goes.
Yes Yes we will get mad This dropping off in random places can get the bagger written up and if I see it I will tell a manager Of course this is the normal lazy attitude of the receiver.
herbert wrote:
i assume you are a bagger, well, I work in receiving and what I tell the baggers is this: perishable items go to their respective departments, not in the dsd area. Also, for those odd items that you just can't find, drop them randomly in produce, drug/GM or somewhere similar, (let them deal with it!)
When I use to be bagger and I couldn't find an odd difficult item I put put it where I thought it should go. It's NOT laziness, who honestly has the time to spend 'hours and hours' looking for one difficult item's place?
