Why is it so hard for these idiots to comprehend the pricible of a scale, it weighs ****. if you take it off the scale, the weight is off and it locks the machine down.
"Please place your items back in the bagging area."
WHY CANT THEY FOLLOW SIMPLE INSTRUCTIONS
Dont get me wrong, Im not refering to people who didnt know, and then were told and grasped the concept.
Im talking about these *******s who come in here and keep taking their **** off the bagging scale after having it explained to them several several times... and then they get all pissed off and rude because of there own stupidity.
"I hate these Damn machines THEY NEVER WORK RIGHT! Why the hell aren't there any more cashiers?" - generalized sentiment of annoying customers
#1. Sure its totally the machines fault, and not your complete inability to follow instructions so simple a first grader could figure it out with out hearing the whole thing
#2. Its 3:30 in the F*cking morning *******, HOW CAN YOU EXPECT THERE TO BE MORE THAN ONE OF US.
YES USCAN IS THE ONLY THING OPEN. YES YOU HAVE TO RING/BAG IT YOURSELF. YES YOU HAVE TO KEEP YOUR **** ON THE SCALE. NO IT IS NOT MY FAULT YOU DECIDED TO COME PICK UP $435 WORTH OF GROCERIES AT 3:3O IN THE MORNING
There are some stores with Self-Check that aren't like ours. Wal-Mart's allow you to put it in cart or whereever after you scan it. Don't understand why ours you have to keep it there.
Slightly off topic, but we have a bitch that comes to our store everyday almost. Mrs Roach. Anyway, I work in the deli. She comes by when we break down the hot bar and mark it down. She came up to me today and said, I demand you break this down for me, or I'll have to go talk to your manager again. It's the freakin first, I was making salads. I told her well go talk to him, cause I'm busy doing something else right now. We will break down the hot bar when we get a chance and also when people stop getting things off of it. (if people are still getting plates, even if it's around 2 or 3 when we normally break it down, there is no sense in breaking it down to get a reduced price on items someone is buying)
ANYWAY, long story short she went to the manager, yet again. This time because it was the first, he told her we would be able to break it down when we get a chance. But he normally caters to her every whim. Even though she only buys about $2.50 worth of reduced stuff a day.
So to relate to your story, once we train customers that to bitch and moan and they get what they want. There is no stoping them. This bitch actually walked up to me and demanded I do what she wanted immediatly or she was going to go "tattle".
There is a good reason for the scale / weight concept. People mis ring items all the time. Holding an item in both hands, they hear a beep, throw the wrong thing in the bag. Screws up inventory, they are charged wrong. Thiefs consistently take bags off the scale, while sneaking items from the back of the cart in a bag. Thiefs also stick movies in with deli box chicken or bags of kitty litter, batteries inside pop 12 packs. Candy bars can be put inside the tubes of paper towels. Thiefs love to use uscan. Also the price switchers, taking a 2 dollar sticker from a deli item, sticking it on steaks. The weight beeper will tell the cashier something is wrong. Most uscan cashiers have not been trained to operate the units correctly. Plus they are tired of all the bitching of people. There are phrases or wording of little things that happen , so as not to piss off the customer. It is an art for a good cashier to operate uscan. Not everyone can do it.
Mrs Roach a former teacher ? She is an old bat. Likes to sweet talk people into giving her ridiculous prices. She claims there is a sign that something is on sale. Take her back to the item on the shelf, what da ya know, no sign.
i dont know. drives me nuts at uscan. i just dont override it or anything, i make them put all their **** back on the bagging area LOL
I also think many cashiers are trained just to hit the flashing button. No one ever told them this is why it does that. The machine relearns the weight of items.
If I take a sip of diet pepsi everyday before I go through uscan and the cashier overrides the weight each time the next time someone comes through with an unopended diet pepsi the machine will need an override.
