From A Customer: Am I screwed?

Date: Mar 8, 2011

RE: From A Customer: Am I screwed?

Date: Mar 7, 2011

What's really great is when you're an employee and you live in the same household as someone who qualifies for the senior citizen discount. When you use their card or key in the phone number as the alternate ID you get both the employee discount and the senior citizen discount.

Date: Mar 7, 2011

Kroger management takes the Kroger card very seriously. There are monitors in place to watch for fraudulent use of the card. This is done in the " loyalty " department , main regional office. Especially since there are fuel centers . Any employee whose discount is used by others a huge amount of times can expect a sit down with store management. I know of several careless employees in the past that recieved reprimands or warnings, had to use their card instead of the phone number. Also not recommended is a Kroger employee giving out phone numbers to customers to use . Say a friend of a friend of the employee. Not to get the employee discount, just to get the regular discount. Kroger spends a lot of money with vendors, food companies, to track usage and buying habits of card holders. They don't want the results skewed out of kilter. Bottom line. Don't mess with the card. You might get away with it a few times. Make it a habit, you will get caught.

Date: Mar 6, 2011

The employee discount is suppose to be for Kroger employees and family members living in the same household. However, there's nothing stopping someone else in your household from letting someone else use their Kroger card or home phone number to get the discount.

thedude · Guru

The Kroger Company as a whole I am sure discourages other people using employee's Plus Cards to receive a discount. All this is trackable if anybody at kroger wishes to. For example, that cashier can go to management and they can do what is called a ET (electronic transaction) on that register. Everything is recorded even the number keyed in. They can then go find out who the card is registered to all in the matter of minutes.

i seriously doubt this particular cashier did any of that. You might want to lay low for awhile. If you are ever questioned just say you type the number in wrong. Accidents happen.

Date: Mar 6, 2011

someone was fired in my store for using thier kroger card for customer's but they were there using the card for the customer at th time.
also seen it where someone's friend was using thier phone number and nothing happened cause they said they didnt know they was using it.
just say you didnt know they were using it i feel at the most they will do is make you change your alternate id

Date: Mar 5, 2011

Yes you could get in trouble over a phone number.Ever kroger employee should have there phone number remove from your kroger plus card.Only use your card when you make a purchase.

BagBoy · Guru

it's not like they can stop you from putting in any phone number you want, anyway. People use emp all the time in my lines and that cashier was being a dick. Just tell them that if they don't want you using the phone number on emp card to disable it from being used without the card. It's their own fault for allowing it in the first place. You know.

barada · Guru

your in no danger, but the employee could be, depends on if anyone in management wants to make a stink about it

Drew P Weiner · Senior Member

Its generally regarded for that employee and family (ie spouse or for the younger employees, parents). That being said, I could really care less if someone comes through my line and uses a plus card with an employee discount.

Best way to dissolve that situation is to tell the cashier politely to "mind his/her own business" and if they get defensive, call back and speak to a manager. Truth is, Kroger values your business too much to let something like that get in the way. If they have to choose between you using somebody elses employee discount to save money or shopping at Ole Wally, you know which one they are going to pick.

Date: Mar 5, 2011

My friend's been a long-time Kroger employee, and we've used his phone number to get the 10% employee discount for about 3 years now. Recently my wife was seen looking up his phone number on her cell phone (she's terrible about memorizing phone numbers) by a Kroger cashier who she's never seen before (we've been going to this Kroger for almost 10 years now). While the cashier was ringing her up, she asked my wife if she was a Kroger employee. My wife freaked out and said she wasn't, that it was a friend's phone number. The cashier chided her for using it, saying that she wasn't supposed to do that, and looked closely at the phone number, probably for future reference.

So may question is, has anyone ever been fired for giving out their phone number to friends to use to get the employee discount? Also, have any customers ever been prosecuted for identity theft for using their employee friends' phone numbers? I'd rather not go to jail and lose my job and my house because I wanted to save an extra freaking 4 cents on Kroger yogurt. Surely they would just contact me and say, "Hey, stop using your friend's phone number" instead of firing him and/or taking me to court, but I've heard some really bad things about Kroger on this website, so I don't know if they'd stoop to doing that.