I'm afraid there isn't any. Modern retail has become so micro-focused on accountability that it's missing the big picture, which is SUPPOSED to be: see an out or a low, fill it up~
Why are you doing it everyday? Our key retailing people said for wave 5 you work it 3 days and you scan on once day a week. Unless your under a completely different system I guess.
from what i understand and the silly videos i had to watch....
you run a report once a week.
you work the backstock every day of the week and scan the crap into the backstock thingie in the gun. sooooo..... u go into shelf review then choose option #4 which (for some reason) is backstock. then apparently you count all the crap you have both on the shelf and in backstock and confirm the count.
so i ask my very talented and smart deli manager - soooo....
how does the computer know how many we have on the sheld vs on the cart???
response.... {blank stare}
why do we need to do it daily? doesnt the cash register system keep track of how many we sell?
response... {blank stare}
if we have so many hours a week to do all the crap asked of us, now they add another hour plus a day to do this bull crap, do i take care of customer service first or do i try 2 schmooz everything over and pretend all is cool while it really isnt?
response....(blank stare] followed by "i think you are overanalyzing it"
so i did the following... {blank stare}
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
I agree with most of the above statements, Wave 5 and whatnot forgets that the job is to have products on shelf, of good quality and price, and provide customer service. This all complicates the process needlessly.
The logic behind the backstock scan is to force you to maintain your CAO data. The register does subtract an item from BOH when sold, but sometimes cashiers dont do it right at all, or someone steals an item, or (apparently) the boogeyman comes by and screws up your data.
This way you can ensure that your data is accurate, and hopefully you'll have very little CAO-orderable backstock if your BOH, MIN and ALOC are all set properly for your sales and display. Backstock scan "daily" is so you can go "Why did I get this box of (whatever) when the shelf is full?" Backstock scan and report weekly is "Why is this box of (whatever) still here 3 weeks later?"
It does add time to your day, but I have a busy dept. with daily deliveries fresh and frozen, and I have maybe 10 items of backstock total between fresh and frozen. If that. So it doesnt take long. Maybe ask for some extra time to just go through every item that CAO controls, and research your sales, set your MIN to equal a minimum days supply (hit F9) of 2 or 3, and you should see the backstock disappear. Of course customers dont care about your scans or your backstock, they want service and product period. But thats how they think it should work.
that is all very true and fine and dandy. sure cashiers will inadvertantly scan 3 vanilla yogarts when actually one is blueberry and the other is cherry and the original is vanilla. i get that people steal and that employees put crap on their counter and forget to scan it out. those things do happen. but it doesnt screw up inventory to the amount that we need to invest extranious time to make sure what is already being done is being done.
proper inventory control is having the right amount of product on the shelf with minimal to no backstock at all. it isnt rocket science.
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
Oh I totally agree that its a silly waste of time to make you do what you should already be doing. The upper management looks at everything through how much it saves them for the whole company I think. If doing all this Wave 5 crap saved 5 boxes of backstock in each department in each store, they've got millions in savings on inventory costs.
Which should be part of doing a good job, and if people cant manage their backstock properly, they shouldnt be managing! Upper management needs to grow some balls and actually discipline people for doing things improperly.
a person not scanning something in or out is an everyday occurance at each and every kroger store or for that matter any retail operation out there. it is just the cost of opening your doors up every morning.
i try to be logical and understand the reasoning behind why things are being done or aske to be done. i still can not justify this one.
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
