I work in the front end as a cashier, and recently a lot of the other cashiers also have had our hours cut down from 30ish hours to at most 17 a week.And the worst part is, we have almost no baggers scheduled. Maybe it's the quevision we just started to use? Has this happened at anyone else's store?
I would talk to your union rep first, your store manager second----who ever produces the better results. If you are good at your job and make it clear you want more hours, it shouldn't be a problem. That's the good spin.
The bad spin is, we're probably all gonna have to get real used to this kind of thing: Corporate America is squeezing that Eagle 'til she screams, re cut pay roll. Just yesterday--Thanksgiving Day, a MAJOR holiday, not to mention our set up for Black Friday---I had exactly two associates for the entire grocery side. Nothing I could do except work and juggle with the budgeted hours given me. And yes, of course we got absolutely stomped between 2---6 pm (at which point we were down to NObody to stock dairy, frozen and produce).
Same work, same pay, different person , gettin over on another person just because of time/date hire adjustments? Just trying to get by like all of us?
We are store number 1 (Dodge City, Kansas) when I started with Kroger about 6 to 7 months ago, I was getting 20-30 hours a week (as a CC) here I am today (still a CC dispite asking several managers and head Kroger supervisors when they come down from Huchison to be checker trained with no results) everyones hours have been cut unless your full time (managers, HRC, or a department head) right now at 7.25/hr working 12-14 hours a week if I'm lucky I might just be able to afford some ramen noodles, steal some water out of the drinking fountion, and pay rent. I've had enough with Kroger. I'm going to turn in my two weeks tomorrow and apply at WAL*MART.
At our store, we have employees that are getting their hours taken. Cashiers that are getting around 15 hours a week and some that are getting 8 hours. There are some people that are getting more hours than others. They also bring people from other departments to open registers when we get busy. Then they take people who are on the Cashier schedule and place them on the bagging schedule so that they are not allowed to run register. But it is funny how customer service can break that rule when they want to, but when they have extra people, they don't really care. Having had only 5 months of time at Kroger, I do not have a lot of seniority but I was technically hired as a cashier and they had me work as a bagger for my first three months. I did not know that I was a cashier until I talked to my Step-Mother who works for Kroger as well and told me where to look.
In my opinion, the whole purpose of que-vision was to cut hours. Not to provide better customer service, because the other departments fall short while supplimenting the front. Kroger now has a way of thinking we are all so stupid. I knew from the beginning what que-vision would really mean- front end hours cut, where full coverage is needed the most. I have never seen things worse than right now.
In my opinion, the whole purpose of que-vision was to cut hours. Not to provide better customer service, because the other departments fall short while supplimenting the front. Kroger now has a way of thinking we are all so stupid. I knew from the beginning what que-vision would really mean- front end hours cut, where full coverage is needed the most. I have never seen things worse than right now.
The only people in the store that don't do double or tripple work would be the cashiers.
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Would you like fries with th... I mean, your milk in a bag?
