1.)When I am in the middle of markdowns and I have a customer come up to me and say woo what goodies do we have today.
2.)When I am in the middle of markdowns and I have a customer come hover over me looking at what I am marking down.
3.)When I am in the middle of markdowns and I have customers come snatch the product before I can put it on the shelf.
4.)When I am in the middle of markdowns and I have a customer come snatch the product before I can even put the second label on it to cover the UPC.
5.)When I am in the middle of markdowns and I have customers bring me product and ask if I am going to mark that product down.
6.)When we have close dated product and I have customers bring me the items to be marked down while I am pulling a pallet in the cooler.
7.)When customers ask me when I am going to markdown a certain item.
8.)When a customer ask me when I will markdown that days date and I tell them around 5:00 and they say I will be back then and they do show up.
9.)When our cheap ass 70 tech RF gun locks up and you have to wait 3 mins for it to reboot.
10.)When our cheap printers dont print the label because of a cheap RF gun or a cheap cable and you have to wiggle the cable every time you want to print labels.
11.)When the labels you print do not scan and you cannot scan out the damages and you get complaints from the cashiers because they have to input the UPC manually.
12.)When the stupid guy that comes in and scans the display compliance and checks of OOD items tells you that you need to markdown 3 days out and gets all pissy because we dont markdown the items.
13.)Customers think that its the law that we have to markdown something that has todays date on it.
14.)Product that we have to carry on the shelf and all we do is mark it down every time and even when we mark itdown we still have to scan them out the next day.
15.)I hate the Grab and GO section for produce especially the damn $1.00 apple snacks that we have to markdown and throw away and order it again only to do the same.
There's the top 15 things I hate about markdowns. I wish we would just do away with the markdown program or at least limit its use somehow.
Half of our customers wait until we mark something down to buy it. If I am constantly marking down the same item you would think that they would either lower the price or disco the item. Instead we just keep ordering it. Wasting too much of our time, money and resources marking down items. When we could be using that time to fill holes and doing good orders.
Whats your number one thing you hate about markdowns?
I hate when I pass a markdown over my scanner ten times before I then have to key it in, ruining my times for the shift, because the markdown code is printed ON TOP of the text instead of the blank space where it should be
All valid and good points! And for the anon that passes the markdown over the scanner 10 times, give it two swipes. If it doesn't do it then, f**k it and go on. Most of the times it seems like I have one dept for the day that's not working. Meat, produce, deli, or drug gm...to hell with it...Two swipes. If not, key the price in and move on. And as for "krogerman77", GEEZ...I see this crap a lot. This company is not only stupid, it's getting progressively stupid. People in management need to work our jobs for a month to see what is going on.
When I'm doing markdowns, I try do do them in the backroom whenever possible. Customers make it damn near impossible to get anything done when it comes to doing markdowns out on the sales floor.
On another note, I had a woman come up to me with a half gallon of milk that was all chunky looking and asked if I could mark it down. Said she would buy it if I did. I'm convinced that with some customers you could put a markdown tag on a turd and they would buy it!
-- Edited by krogerman77 on Wednesday 1st of February 2012 11:55:52 AM
all of the above! lol we have some dept heads that go shopping on the clock for drug/gm markdowns and wheel their cart over into the dept and don't buy the product for days and days, lol...and the vultures, i mean customers are more brazen by the day!
The markdown program that The Kroger Company has initated is a great program, however it's making some of the stores resemble thrift stores. For example, our bread doesn't really have good movement on it until it is marked down, same thing with bagged salads. Like I say, good program, but other alternatives needs to be looked into.
The markdown program that The Kroger Company has initated is a great program, however it's making some of the stores resemble thrift stores. For example, our bread doesn't really have good movement on it until it is marked down, same thing with bagged salads. Like I say, good program, but other alternatives needs to be looked into.
well to be fair those bag salads are stupid expensive at full price.
When I'm doing markdowns, I try do do them in the backroom whenever possible. Customers make it damn near impossible to get anything done when it comes to doing markdowns out on the sales floor.
On another note, I had a woman come up to me with a half gallon of milk that was all chunky looking and asked if I could mark it down. Said she would buy it if I did. I'm convinced that with some customers you could put a markdown tag on a turd and they would buy it!
-- Edited by krogerman77 on Wednesday 1st of February 2012 11:55:52 AM
Next time she does this mark it as the regular price. It will confuse the **** outta her. :D
When I'm doing markdowns, I try do do them in the backroom whenever possible. Customers make it damn near impossible to get anything done when it comes to doing markdowns out on the sales floor.
On another note, I had a woman come up to me with a half gallon of milk that was all chunky looking and asked if I could mark it down. Said she would buy it if I did. I'm convinced that with some customers you could put a markdown tag on a turd and they would buy it!
-- Edited by krogerman77 on Wednesday 1st of February 2012 11:55:52 AM
Next time she does this mark it as the regular price. It will confuse the **** outta her. :D
our sco attendant does alot of the druggm & grocery markdowns for the dept. SHE ACTUALLY DID THAT to a regular hateful customer that was bugging her and the customer THANKED HER andmade a comment about what a great price she gave her on the make up!!! IT WAS GREAT!!! Dumb S***
I'm a cashier also and I HATE typing in those long 16 digit UPCs. We get timed on how fast we check out a customer, and me taking time to type in a UPC is time consuming. Especially if I mess up and have to start ALL the way over because there is no backspace only clear.
One thing I've noticed...Some items just will NOT sell without them being marked down...and another thing...management loves markdowns, and would love nothing more than to see our markdown percentages go up (less shrink from scanning items out to be thrown away), and Krogerman is right about doing the markdowns in a backroom somewhere, although that is not always possible and/or efficient in this business.
What I don't understand is why Kroger is against going "level 3" on markdowns. If you reach a certain percentage of markdowns you fail the metrics for key retailing. I've always gone lv 1 for the 'good stuff' for example i nice well colored steak that is going to expire the next day. If its slightly brown or discolored i'll mark it level 2. If its expensive as hell or looks horrible i'll mark it level 3. Now with the current system they're causing alot more shrink. I use to have no mark downs by the end of the day, but now we pull a dozen or two on some days. I know it goes to the food bank, but I want the sales.
__________________
My Views and Opinions do not reflect that of the Kroger company. I'm an indivdual expressing my 1st amendment right.
Get a new job then loser, because you work in customer service. And clearly that's not your thing. Customers didn't ask for a ****ty manager to be there, but there you are despite that fact!
