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Post Info TOPIC: kroger training sucks
Anonymous

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kroger training sucks
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It's been 3 months and I finally got taught how to run a powerjack and also no one told me what a "dry mop" was so I looked like a f***ing idiot in front of my bosses. Thanks guys for all your "help", Bull****ers.



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i don't see a problem with waiting 3 months before training someone on the powerjack, that's a good amount of time to figure out whether or not they are a ****ing idiot first



-- Edited by styles on Friday 30th of November 2012 04:10:45 PM

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Anonymous

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Anonymous wrote:

It's been 3 months and I finally got taught how to run a powerjack and also no one told me what a "dry mop" was so I looked like a f***ing idiot in front of my bosses. Thanks guys for all your "help", Bull****ers.


 Why didn't you ask someone else in the 3 months you've been there what a dry mop is?



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Anonymous wrote:
Anonymous wrote:

It's been 3 months and I finally got taught how to run a powerjack and also no one told me what a "dry mop" was so I looked like a f***ing idiot in front of my bosses. Thanks guys for all your "help", Bull****ers.


 Why didn't you ask someone else in the 3 months you've been there what a dry mop is?


It probably never came up so OP didn't even think about it.

@OP sorry you got put in a bad situation like that. I can't be sure because I don't know your coworkers, but I'm betting since you've been there 3 months without hearing that term, you don't do cleaning as a primary task, so it was most likely a simple oversight.



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I'll give you that, definitely.

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If you don't know what something is or how to do something always ask.

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Anonymous

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styles wrote:

i don't see a problem with waiting 3 months before training someone on the powerjack, that's a good amount of time to figure out whether or not they are a ****ing idiot first



-- Edited by styles on Friday 30th of November 2012 04:10:45 PM


I was the person that started the topic.. You're right, looking back three months was a good waiting period because I was comfortable with using the hand jacks first. I was able to steer the powerjack better because I had experience steering the non-powered ones. The power jack is easy to learn, the key is to be slow at first while you're learning it and make safety a first priority, though it's easier said than done.



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I think what Kroger should do is gather up a few of the experienced employees and compile a training program based off their experiences and what difficulties they had when they first started.

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Anonymous

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Oh man I totally agree. I'm a checker/courtesy clerk and I was hired on in early September this year. I learned more from all the other checkers than the assistant front end manager who trained me. I wasn't totally lost on the register because I have previous cashier experience but still. Calling that day a training day was a joke. We had 10 minutes of "training" before they turned us loose on customers.

I'm not knocking trial and error because it's not a terrible way to learn things but they didn't make it any easier on us in checker training.



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Anonymous wrote:

Oh man I totally agree. I'm a checker/courtesy clerk and I was hired on in early September this year. I learned more from all the other checkers than the assistant front end manager who trained me. I wasn't totally lost on the register because I have previous cashier experience but still. Calling that day a training day was a joke. We had 10 minutes of "training" before they turned us loose on customers.

I'm not knocking trial and error because it's not a terrible way to learn things but they didn't make it any easier on us in checker training.


 That's all the training I got. How to scan, how to take payments, how to total. I was waiting on customers from the very first minute. It would have been helpful to have been given some instruction on how to process WIC, etc., before actually having to do it. The other cashiers are helpful, but when they're busy they can't help you and the managers sometimes just disappear. I agree that a lot of training has to be done on the job, but can't they take you through the basics first?



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