We have a guy who works in the deli who always has some interesting sales pitches...For instance, now that we are selling those fish sandwiches again, he gets on the loudspeaker and tells everyone to "get their fishy on" and "get fishy wit it"...He's got his own little rap and everything...I don't know...It just sounds funny the way he says it...Definitely, a highlight of my day...I call him "the fish prince" now (as opposed to the "Fresh Prince")...Maybe the "Fresh Fish Prince"?
It makes me wonder...In your time at Kroger, have any of you guys heard some interesting and/or funny sales pitches over the loudspeakers?
I equate working in the deli with working in the pharmacy with it's craziness, except you deli people are lucky that you don't have to deal with doctors and insurance companies. However, you have it much harder because we can blame the dr's and ins companies when things go awry!
if the front end tells you your labels aren't scanning at the registers, clean the printer. today, not tomorrow or some other day when the mood hits. don't bitch at us about key rings. that is if you didn't forget to even put the label. or you didn't tear the barcode part off (WHY???) and put on the rest of the label on.
oh and check to make you enter the right code in the scale/printer and not some random $40/lbs. boardshead thing we don't have. customers don't like that.
perfect example of deli laziness. At any given time during the day there are at lest 4 to 6 people working in our deli. Our meat dept. is given 3 people to cover the entire day 4 if we are lucky. yet their truck will sit in our cooler for hours because they are too busy talking or doing whatever it is they do to send someone over to get it. I think they are waiting for us to do it for them. i went as far once as to unload their chickens for them and take them to them the first thing they asked me was if I could help unload them and put them on their shelf for them.
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The views expressed above are my own and in no way reflect the views of the Kroger company.
Our Del/Bakery employees can be lazy too. I can't tell count how many times I have gone on break, walked over to the hot foods section and just stood and waited on. They are either hiding in the back, standing over in the bakery section chatting or pretending to be helping the baker. I say 50% of the time I just walk off w/o getting anything.
I totally agree with you on this. When you bring them their skids that have sit in the produce/dairy cooler for hours, they get all ****ty w/ you. "we dont have help", "we dont know how to use a jack". But got forbid if some of your product ends up in the deli. They will scream on the intercom for you to come get your stuff.
I totally agree with you on this. When you bring them their skids that have sit in the produce/dairy cooler for hours, they get all ****ty w/ you. "we dont have help", "we dont know how to use a jack". But got forbid if some of your product ends up in the deli. They will scream on the intercom for you to come get your stuff.
In our store this is how produce/natures market acts, and they have the most employees out of all departments (excluding front end). I'd get tired of paging them to come to the dairy cooler to get their stuff so I just started taking sh*t to their cooler and dumped it off. Deli was the only one who would come get their stuff in a timely manner and not leave the cooler a disaster after getting their stuff.
Your stuff in the produce cooler? Expect to get paged 3-4 times while you're walking over to get it only to show up and its ONE box.
Well sorry but I promise Deli and Bakery aren't like that in my store. We do get our skids, we have to put them away as soon as they get unloaded off the truck. I do know how to use a jack :P It's produce and frozen who puts their crap in our freezer actually... :X and our freezer isn't exactly a big one.
not sure how we went from fish sandwiches to truck unloading but...
i've worked in several stores over the years. i've always worked in the deli. each store is different. there are stores where the deli would go back and bust down the skids right away and theres stores where other departments would do it. some stores have the skids put into the cooler and wait until night shift comes in to bust them down. i feel the best way is for the deli to go print out what is ordered and go break it down and check to be sure each and every thing is there.
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
perfect example of deli laziness. At any given time during the day there are at lest 4 to 6 people working in our deli. Our meat dept. is given 3 people to cover the entire day 4 if we are lucky. yet their truck will sit in our cooler for hours because they are too busy talking or doing whatever it is they do to send someone over to get it. I think they are waiting for us to do it for them. i went as far once as to unload their chickens for them and take them to them the first thing they asked me was if I could help unload them and put them on their shelf for them.
I use to work deli and we've had that problem. On one hand it's because scheduling is off. On truck days they are understaffed and on slow days we've got like 6 people who know nothing but the counter. On weekends there is just enough to serve the constant stream of customers and not much else.
On another hand, is your deli made of primarily women? I started with a bunch of older women and they'd always save the truck when one of us guys (there were 2) worked.
And then there ARE the lazy ones who just want to do as little as possible. And believe me, it's not just you they're shafting, they're the ones hiding while there are 50 customers at the counter while their new hires are getting hit hard because they are by themselves.
But on the flipside our meat department usually has 2 people in the evenings that are constantly missing when customers walk up. Customers would come to the deli asking for us to call someone, ask us to help them at meat counter or (the best..) vent to us about how this "always happens" and are "extremely disatissfied" (uh, yea sorry about that, why don't you fill the ear of customer care or a store manager, I've got a line..) I've gone looking for them only to find them hiding in the back on the phone or just "gone". If your meat dept is like that, deli could be bitter and "retaliating." (oh, department wars...)
