Easter Sunday I was working in the deli and the lasy who was to come in and help close at 1:30 called in sick. We got the call shortly before 8 a.m., well before the two hour minimum required. So we have well over 5 hours notice yet they called noone else in. Ok I know not too many people are going to come in on a holiday if they aren't scheduled, but they didn't even try. Is this common practice with Kroger now?
Our nighttime closer called in on Easter and I ended up staying 2.25 hours of overtime. Another person stayed 3.50 hours overtime and had the other closer finish the market.
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My Views and Opinions do not reflect that of the Kroger company. I'm an indivdual expressing my 1st amendment right.
On the front end, I have seen management actively reject replacing shifts. I suspect that this is a "not my fault" way for them to cut hours at the expense of quality of service. Even then, if the degradation in service is not high enough, some management probably sees one person calling in sick as a win. I mean hell, as a bagger I have worked holidays by myself at rush hour because the rest of the high schooler baggers called in and it was not important enough to even try to call other people in.
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The postings on this site are my own and don't necessarily represent the positions, strategies or opinions of The Kroger Co. family of stores.
On the front end, I have seen management actively reject replacing shifts. I suspect that this is a "not my fault" way for them to cut hours at the expense of quality of service. Even then, if the degradation in service is not high enough, some management probably sees one person calling in sick as a win.
THIS. I see it happening at my store while that same management complains about dips and osats.
calling in people is hard work! just imagine having to go upstairs and pull up employee's phone numbers then getting on the phone and trying to persuad somebody to come on in to hell. it isnt a pleasant task is it so these managers know that in advance. they much rather walk around drinking coffee than dealing with whatever unpleasantries that will come from calling up their subordinates. if i call up somebody, i would add sugar to the pot. give them free lunch or something. otherwise it isnt worth the effort
-- Edited by thedude on Wednesday 3rd of April 2013 06:22:33 PM
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I am no longer part of the oppressed, evil workforce of Kroger! Can you say "Hallelujah"
It can be hard to get somebody to work with a full day's notice let alone 2 or 5 hrs. There are a few people in my store who happily come in if called but most people will ignore the phone. They schedule so thin on our front end any missing person becomes a queuing disaster.
two hour ploicy deal, is to make it possible to have something to nail you with, for something, logically you shouldn't be able to write someone up for, like being sick.
stupid to write someone up for something beyond thier control, right ?
but ah !
they CAN write you up for not following a time limit on calling out.
This happens to me a lot at my store. I work both Produce and Salad Bar and one Saturday I had to close both ALONE. I work in the busiest store in my district (~$100,000/week produce dept.) and I actually had to ask them to call someone in. Once I did, they tried calling one person and didn't even tell me they couldn't come until hours after they had made the call. I feel like they didn't even try.
