My department head is getting rediculous. Yesterday he was bitching about the truck not being done. The truck was two hours late, hours were cut more than usual. Last night we were short handed as we always are on saturday night. We left an aisle and a half and blue totes unfinished. Now here is the good part. I went in this afternoon to pick up some cheese, there were three people scheduled to work in grocery, including the department head. No one was in the aisles finishing the truck. The department head and another grocery clerk were building a charcoal display, charcoal is a drug/ gm item in our store. The next time he bitches about how much we didn't get done, I am just walking away.
Get ready for more of the same. I keep track of everything I do. I know what the TSG allowed for facing and expects for throwing stock up. Do you know what your store expects? Do you know what is practical? If you know how much time your TSG allowed for facing, I could help you guestimate what is expected.
My new helper and I got bitched out by our manager. He was a complete ******* about it. He decided to count cases that shift. He told us to leave at our scheduled time and that we were going to have to explain to the store managers why we didn't get done. He doesn't know that I count cases too. He somehow forgot to count half the work. The reason to me is that him and the 2nd senior person jack around all night and don't pull their weight. They exclude themselves from the hard work and do the gravy work all night. I swear they take coffee breaks every 15 minutes cause it doesn't take 15 manhours to do what they do. I can do the work they do together in less than 7 1/2 hours.
According to a quick guestimate, we had 9hrs and 30 minutes to complete the tasks he gave us. We are part time and were only scheduled 4 hours each that shift. Meaning we had 7 hrs and 30 minutes to do 9 hrs and 30 minutes of work per Key Retailing.
Well, the store manager would not speak to me without the day grocery manager present. The store manager was going to bitch me out too! I put everything on paper and gave the store manager a detailed list of everything I did that night except the 2 bathroom breaks. We still had an hour each to finish what the manager had us doing based on the old TSG. I did nothing wrong. They were grilling me on what the two senior people do every night. I didn't snitch. They are the managers, have store cameras and need to figure out for themselves what they do each night.
The next shift: First thing he said right after we punched in, he apologized to us. Hell froze over because he never apologizes ever.
You need to figure out what Key Retailing expects from you each day or you will get stressed out over this job.
This is from the original poster. I am the lead clerk at night(by title only no extra pay). I pull the ddp before stocking every truck. The way my dept head explained it to me, the number generated by the computer is for stocking cases. It does not include conditioning, unloading trucks, etc. I don't remember exact numbers, but friday nights ddp said just under 10 hours for stocking.
Between the three stockers scheduled we had 20.75 hours(not including breaks and lunches). The old tsg gave us 7 hours and 59 minutes for conditioning, we only use 7.5 hours most nights. So starting at 20.75 hours subtract 7.5 for conditioning that leaves 13.25 hours. Subtract 1.5 hours late truck(ran backstock too early to condition) that leaves 11.75 hours. Subtract 1.5 hours unloading the truck that leaves 10.25 hours. Subtract .25 hours to unload the milk truck that leaves 10 hours. subtract 1 hour to write grocery order that leaves 9 hours. subtract .25 hours for temp checks that leaves 8.75 hours. subtract .5 hours to pick up and count backstock that leaves 8.25 hours. Subtract .5 hours to run deposit to the bank that leaves 7.75 hours.
This is from the original poster. I am the lead clerk at night(by title only no extra pay). I pull the ddp before stocking every truck. The way my dept head explained it to me, the number generated by the computer is for stocking cases. It does not include conditioning, unloading trucks, etc. I don't remember exact numbers, but friday nights ddp said just under 10 hours for stocking.
Excellent. You know exactly where your time is being spent and what the ddp expects. If a manager tries to write you up, take your numbers with your union representative.
I filled out the tsg for over a year so am familiar with the ddp too. Actually, a manager that was interviewing me at another store showed me how to pull the ddp up. I was told it only counts stocking cases. Approximately 60 cases an hour. Your times don't look out of range for the other tasks. We have to do backstock review and usually change a bale.
Tonight, I am in your situation. 2(8 hours each) of us and a 400 piece truck. Milk truck, vendor and another grocery truck to come in. We hold our grocery truck a day and run it the next night for the time being. My store manager generously allowed me an extra hour to start working on the next truck last shift. I got most of the hard aisles done. All that is left is the easy aisles, backstock review(3.5 hours, two aisles with 5 loaded green uboats)(I am going to try to make best time ever on it tonight), backstock gallons(1/2 hour), conditioning(7 hours), 2 trucks(2 1/4 hours), clean up(1/2 hour) run stock(should take 4 hours since 3 hours has been done already) and ordering(1 hour). We don't have enough time left to run stock but will get er done.. I haven't been trained on checking temps but know I should!
We have 15 1/2 hours to do 18 3/4+/- hours of work which was originally 21 3/4+/- hours. I am hoping someone on daycrew started running some of our truck. I enjoy my job and being challenged to get the work done. The store managers are trying to hire more part timers and schedule people on days to help us out but it is taking time.
Funny thing is: The manager that bitched us out the other day does the same work with his senior coworker one day a week. Except they don't have a truck to run at all. And, they stayed 2 hours OT the last time. I wish the store managers would pay attention!
We have 15 1/2 hours to do 18 3/4+/- hours of work which was originally 21 3/4+/- hours. I am hoping someone on daycrew started running some of our truck. I enjoy my job and being challenged to get the work done. The store managers are trying to hire more part timers and schedule people on days to help us out but it is taking time.
Actually, we only have 15 hours to do the job. I do not argue with my department manager. If a store manager says something to me, I give my side of the story and let them decide what is reasonable.
AHHH! Good Ol' Kroger--- a company started by a genius and now today ran by a bunch of pompous idiots ! Ol' Barney would be ashamed of how the self centered and pseudo intellectual braintrust has dehumanized and demoralized the store workforce to achieve near robotic labor standards where the slackers are in charge and the hard working folks are supposed to do their fare share and their dept. leaders also. IQ and true mgmt. skills of the Division and Store mgmt. has to be at an all-time low.....
AHHH! Good Ol' Kroger--- a company started by a genius and now today ran by a bunch of pompous idiots ! Ol' Barney would be ashamed of how the self centered and pseudo intellectual braintrust has dehumanized and demoralized the store workforce to achieve near robotic labor standards where the slackers are in charge and the hard working folks are supposed to do their fare share and their dept. leaders also. IQ and true mgmt. skills of the Division and Store mgmt. has to be at an all-time low.....
As opposed to what? A company where IQ and true mgmt. skills are at an all-time HIGH??? Um...I'd like to see THAT company! Where? Show me!
