Ok, I need help on how to do a backstock review, specifically for Dairy.
I've gotten different ways on how to do it from the dairy lead and the one I normally end up working with. The first (and so far, only) time I've done it, it turned out that I've rang 250+ items. That, honestly, is bad, since I compared it to the older backstock review prints and saw that there's barely 10-15 items on theirs.
So, do I just scan what's on our carts?
What about allocation? Do I include those along for the total BOH?
Do I scan the other items on the shelf, even if I have none on the cart?
Also, there would be times when I'd scan an item, and the BOH will display a large number, even though I'm only counting less than 10 and can't find any in the cooler or the displays. Does it count items that have been ordered? If so I probably screwed them since I changed those numbers to what we actually had in the store.
Ok, I need help on how to do a backstock review, specifically for Dairy.
I've gotten different ways on how to do it from the dairy lead and the one I normally end up working with. The first (and so far, only) time I've done it, it turned out that I've rang 250+ items. That, honestly, is bad, since I compared it to the older backstock review prints and saw that there's barely 10-15 items on theirs.
So, do I just scan what's on our carts?
What about allocation? Do I include those along for the total BOH?
Do I scan the other items on the shelf, even if I have none on the cart?
Also, there would be times when I'd scan an item, and the BOH will display a large number, even though I'm only counting less than 10 and can't find any in the cooler or the displays. Does it count items that have been ordered? If so I probably screwed them since I changed those numbers to what we actually had in the store.
I don't know anything about any of that except the last paragraph. BOH doesn't include items on order more or less until you receive the order in-store. It should only reflect what you actually have on-hand. That's why it's an acronym for Balance-On-Hand.
I enjoy doing backstock review. I run and scan the 3 largest aisles where most of the grocery truck goes.
When your Dairy lead is there, do it the way he/she says to do it. When not there, do it how you think makes the most sense! I am not sure how many carts you have in Dairy, but glance over the other carts to make sure cases haven't been put on a wrong cart.
Learn these three functions on the CAO:
Control O(letter)- shows when it was ordered for the last 30 days, how many cases and if it has been recieved. Learn how to interpret the dates. The CAO control O uses one date description and the ISP on the computer uses another date description. I can't remember the difference at the moment. An * under recieved means it was scratched or the order hasn't been uploaded yet. You can upload the order manually from the computer using ISP if that makes it easier on you. Ask manager how.
Function 0(#)- shows what changes have been made to the BOHs in the last 30 days. From that screen, Press Function 9. That will show you who changed it and how many. UEID usually means someone in the store changed it. If it is just 5 numbers, that means someone from the warehouse changed it because it was sent as a shipper. Look for the shipper in store before altering BOHs on those.
I run grocery backstock at night when the store is closed. I can not scan from 12:30am to 1:30am. That is when our computer updates. All the BOHs are tilted. If I change any BOHs during that time, the numbers will be off when the computer is done updating.
In theory, the backstock is supposed to be scanned, check minimum setting and the Allocation checked before anything is put on the backstock carts daily. Very tricky for day people that run the truck that came in a few hours earlier. The BOHs won't upload automatically until Midnight. What I do when running regular stock is carry a sharpee with me. I write on the backstock case. XX/YY. XX being the number I see in the store. YY being the Allocation I count. To set the minimum on most products, I take the allocation and subtract a case. There are certain products that need a higher minimum. So, ask your dairy lead about changing minimums before doing it. They might have their own rule of thumb. Know what is in your sales display/endcap cooler. Also ask the Dairy lead about abnormal products that you should not alter the BOHs on. We have a drink in grocery that we sell by the 12 pack case and then we break that 12 pack into singles and sell those too. The numbers are never right and we keep them high so we do not get too much overstock of it.
I have 3 carts for 1 aisle. I run the 3 carts and leave the backstock on the floor. Then, I scan it and quick check the allocation and minimum while picking it up. If it goes on the shelf, I do not scan it because whoever put it on backstock should have already scanned it and checked the Allocation(in theory ). If the BOH doesn't look right but everything went on the shelf, I leave one can on the floor and scan it anyways. I sort and scan the backstock on the 3 carts by section of the aisle. No one seems to get my system!
After you are done running the backstock for that section, walk thru it and look for low spots and quick check the BOHs. Look for out of place(by the case) items. I have run shredded cheese so know exactly how the product can be put in the wrong place!
We do lunchmeat on a monday since its before the first truck of the week and this will actually get your backstock down to very little to none if done properly unless the warehouse sends distros.
Anyhow what I do is all that particular product is on that cart. If you have a good memory like I do you'll remember what you've counted so far. I'll add in if I find some strangling product from other boxes. I count every bit of lunchmeat and make adjustments as needed. If you know what moves slowly in your department you may want to decrease the allocation of what it holds by 1 or 2 so it'll skip out on a case and set the minium to a low 3 - 4 that way when it forecasts it'll send only 1 case at a time. Also remember to do your order review. This also helps reduce inventory too. Before the warehouse distros out ****loads we had 4 green carts worth of product equal to that of 2 brown carts I **** you not.
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