Today, we had 3 no shows, 2 late workers, (no partridge in a pear tree) and I was told I needed to sack today because 3 of our courtesies were a no call no show. Plus 2 checkers were late. If they even show at all. On to of that customers kept getting in my way of sacking. I wanted to tell them to get out of my way.and that's not the best part...,i stil had to:
1. Put my product out as our produce load came in
2. Clean the produce dept
3. Make sure that sale signs are where they are supposed to be
The manager is going to fire them or give them all disciplinary action, right?
LOL!!!!!!!!!!!!!!!!!!!! Once in awhile my schedule writer says he's taking someone "off the schedule" for no shows but more than once all that's happened in a slight cut in hours or nothing at all. hell the person gets called in anyway to cover other shifts. HELLO? there's basically no disciplinary action for being late or being a no show. in theory 3 no shows is a voluntary quit. it's madness. people taking 45 min instead of 30 or 30 instead of 15? no action taken. their supervisors catch hell though and told they'll be written up for others not doing their jobs and they're not paid a penny extra for what they're doing either. why would anyone want to move up from cashier or self-checkout? pfft.
The problem is...You get people who call in, don't show up, show up late if they do, don't bother to read their schedule right, didn't check the wall schedule (which of course is different than the online one...thanks e-schedule!)...This happens enough times, people get written up and/or suspended. And guess what? Those same people are the lifeblood of the department, and there IS no one to take their place, and so you have departments that are short-staffed. And then, the dept. manager complains that he's got no help, and his workload is a day behind because there was not enough coverage. And the act of hiring "new" people to fill vacancies is a joke because once the newbies realize what the job entails, and the work they'll have to do, they're gone in a heartbeat. Or something else has them gone in a heartbeat (school, new job, store transfer, dept. change, can't handle the stress, whatever...you name it!). And in a pinch, those same people who were suspended and/or written up are right back at the job in no time at all, because nobody's happy (not the store manager, not dept. managers, not co-workers) at the way things are going without those people, and on top of that, it's gotten to the point where if a certain employee gives his 100% 50% of the time (sadly), it's better than not having that employee there at all. And there's your "catch-22" or "rock and a hard place", or whatever you want to call it. But it's reality! Anything else is just plain denial of the facts...