On Nov. 21st, i called my co-manager to let her know that i wasn't able to come in because i had a fever along with conjunctivitis. I also explained to her that i had a doctors note and that i would not be able to come in in till Nov. 24th.
She was slightly hurried but she said it was okay as long as i brought the note. ( this was actually last Thursday before our schedule was due to come out Saturday Nov. 23)
Here's when my problem starts, and the current date of the situation is now Nov. 23rd ..............
When i check to see my new schedule on E-schedule, it said that i had "time off approved from Nov. 24th - Nov.30th" I was very confused as to why it said this because i had never scheduled any of those days off, however i assumed it was a mistake and decided to call my store to talk to my schedule writer to see why such a mistake was made. That's when my schedule writer informed me that not only was she told to schedule me off for that week but all the way up in till December the 24th. I asked her how that happened and she replied that my store manager told her to schedule me off those days because to her she assumed i said December instead of November, even though i was quite "clear". I then assumed the next step was to contact the store manager that i spoken to earlier about what happened. I then called her about this more than apparent misunderstanding. She then said that she "thought" i said December. I then told her that i said "Nov. 24th not Dec. 24th". She then said to call her back because (and i quote) "she couldn't deal with this right now because shes is with a customer and to call her back later."
And so i did....about two hours later. When contacting her again i asked her if i could come in regardless of the mistake that was made. ( i work in a dept. where unfortunately there are only 3 people excluding the lead, so they would most definitely need my assistance). She said she still didn't get a chance to look at the schedule that was printed for our dept. and that she would have to "get back to me" after looking at the schedule. She then asked for my number so that she can notify me of whats to happen next.
It is now Nov. 25th and still there hasn't been any word or contact from her or anyone of sort regarding my schedule or to offer me any days to work for this week. I have tried calling my store to follow up because i assumed she most likely didn't remember to notify me. However when i call the stores phones are down and a computer answering prompt says that " the store isn't currently taking any calls at the moment and to go to the website for any other assistance." I've called a total of 24 times through out today and it has either went to this prompt or has completely dropped the call.
I would go to my job however i don't know my store manager's schedule and i don't have her personal contact information so i would most likely show up on her day off. I don't know how to go about this since i am new to Kroger. Have anyone been in this situation before? If so how did you go about finding a solution to this mess? Should i contact my union representative about this now? ( i am also a month past the 60 day probation period )
Make sure your schedule is correct for the next week. You're pretty much screwed though for the current week because the schedule is final past Saturday 12 noon if you don't make a written complaint beforehand. They can't lay you off until they give you the paperwork stating that effect. They can't mess with your time off requests/availability without mutual consent either.
