I started near the end of January just before the Georgia snow storm, I was a courtesy Clerk for half a year but finished my cashier training and got on a register the Saturday of training week. My first day alone I got an elms or 86, my first full week (snow storm week) I got 84, but the next week I got an elms of 95. Since then I have gotten 90 the next week and 96+ since, and today I found out last week my elms is over 100. My average items per minute is also 28-30 when at first I hardly got to 20. Is this good progress? Exactly how good am I doing?
Great. Keep yourself above 95 or whatever your district/division goal is, and you're good. However, as long as you stay above your store's score, they can't really bug you.
So good that they probably will start giving you bonus rewards (as a form of gift cards or whatever your division rewards). You're likely hitting store goals and ELMS standard goals on a weekly basis..check with your supervisor but yah as someone who hasn't even passed their 90 days you pretty much guaranteed your spot and possibly a healthy raise after it.
28-30 IPM is all you ever need, from there it's just figuring out how to do things more efficiently and consistently. Even when I fall to 25-28 IPM or 20-22 IPM on express I'll never fall below 115% on ELMS (just hit my all time high of 139% last week) but I know the system extremely well to the T. Thanks in part to the poster above (techelite) :) Although I guess I shouldn't say never below 115% as these new keys on the keyboard are giving me a really hard time this week, took me forever to figure out how to clear lane hawk
-- Edited by Operations133 on Wednesday 12th of March 2014 11:33:56 AM
95% and above is the goal for everybody even relief cashiers. We used to do very well but since we changed front end managers no one cares and we've fallen down the list as a store. Changing keyboard layouts can't have helped matters especially for the new cashiers who were just getting used to the old one.
95% and above is the goal for everybody even relief cashiers. We used to do very well but since we changed front end managers no one cares and we've fallen down the list as a store. Changing keyboard layouts can't have helped matters especially for the new cashiers who were just getting used to the old one.
key changes shouldn't matter much to new cashiers, it hurts veterans more that pretty much had their brain synced to keys and could ring stuff up in their sleep aka myself lol.
head end has said the adjustment drops ELMS for one week but I could imagine them being down for the next 3 weeks as relief cashiers aren't getting used to them as often as regular. Kinda the reason why you're not suppose to have relief cashiers make your ELMS list, there's a reason they have a 2 hr earned tender minimum to qualify but alas call outs ect kinda mess that up.
-- Edited by Operations133 on Saturday 15th of March 2014 08:44:40 AM
95% and above is the goal for everybody even relief cashiers. We used to do very well but since we changed front end managers no one cares and we've fallen down the list as a store. Changing keyboard layouts can't have helped matters especially for the new cashiers who were just getting used to the old one.
key changes shouldn't matter much to new cashiers, it hurts veterans more that pretty much had their brain synced to keys and could ring stuff up in their sleep aka myself lol.
head end has said the adjustment drops ELMS for one week but I could imagine them being down for the next 3 weeks as relief cashiers aren't getting used to them as often as regular. Kinda the reason why you're not suppose to have relief cashiers make your ELMS list, there's a reason they have a 2 hr earned tender minimum to qualify but alas call outs ect kinda mess that up.
-- Edited by Operations133 on Saturday 15th of March 2014 08:44:40 AM
This may only apply to my division, but the 2 hour min is just what it takes to get on the short report. Everyone's score counts toward the total score, not just those with over 2 hours.
95% and above is the goal for everybody even relief cashiers. We used to do very well but since we changed front end managers no one cares and we've fallen down the list as a store. Changing keyboard layouts can't have helped matters especially for the new cashiers who were just getting used to the old one.
key changes shouldn't matter much to new cashiers, it hurts veterans more that pretty much had their brain synced to keys and could ring stuff up in their sleep aka myself lol.
head end has said the adjustment drops ELMS for one week but I could imagine them being down for the next 3 weeks as relief cashiers aren't getting used to them as often as regular. Kinda the reason why you're not suppose to have relief cashiers make your ELMS list, there's a reason they have a 2 hr earned tender minimum to qualify but alas call outs ect kinda mess that up.
-- Edited by Operations133 on Saturday 15th of March 2014 08:44:40 AM
This may only apply to my division, but the 2 hour min is just what it takes to get on the short report. Everyone's score counts toward the total score, not just those with over 2 hours.
Hmm interesting, I'll have to inquire about that. Would make sense why we have a heap of 100's and only a few 70's yet can hardly crack 85% didn't make much sense now that could explain it.
95% and above is the goal for everybody even relief cashiers. We used to do very well but since we changed front end managers no one cares and we've fallen down the list as a store. Changing keyboard layouts can't have helped matters especially for the new cashiers who were just getting used to the old one.
key changes shouldn't matter much to new cashiers, it hurts veterans more that pretty much had their brain synced to keys and could ring stuff up in their sleep aka myself lol.
head end has said the adjustment drops ELMS for one week but I could imagine them being down for the next 3 weeks as relief cashiers aren't getting used to them as often as regular. Kinda the reason why you're not suppose to have relief cashiers make your ELMS list, there's a reason they have a 2 hr earned tender minimum to qualify but alas call outs ect kinda mess that up.
-- Edited by Operations133 on Saturday 15th of March 2014 08:44:40 AM
This may only apply to my division, but the 2 hour min is just what it takes to get on the short report. Everyone's score counts toward the total score, not just those with over 2 hours.
Hmm interesting, I'll have to inquire about that. Would make sense why we have a heap of 100's and only a few 70's yet can hardly crack 85% didn't make much sense now that could explain it.
Add up the earned hours on your short and long ring tender lists. One of the totals will match the total at the bottom of the page. If it matches what you get from the short list, it doesn't include those cashiers; if it matches the other total, it does include them.