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Post Info TOPIC: Availability Nonsense
Anonymous

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Availability Nonsense
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It's back to school time and I asked our schedule manager if we needed to do paper as well as online. She said no.

Last week, she was on vacation and the substitute schedule maker did it. She botches them every single time she does  it - 4 days this week, no 11pm cashier! She also denied everyone's availability and didn't tell us. Apparently they were "excessive". I found out Wednesday but was able to discuss it with the schedule maker and get mine in for the first week of September (but mine is simple, just 2 days I can't work).

The minors didn't know they had to do it, so many were scheduled when they had school and some of them (16 year olds!) are scheduled until 11pm still, without parental permission.

The worst guy though - he's taking night classes, I think, and didn't know everything got denied - he's working 6 days next week, all of it after 4. He may quit.

Is it like this at everyone's store? We didn't have this problem in January.



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For "needs of the business", Eschedule can deny availabilty requests.

A good schedule writer will make Eschedule and availabilty work.

I am available 26/7 so it doesn't matter to me what Eschedule spits out.



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Anonymous

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We have many people with open availability who want hours, but no, they got 20 or 25 this week.

We really need more people, particularly those not in school. Right now there are only 7 people who can do customer service - 2 aren't comfortable with it, 2 only work in the morning (seniority), 1 is sort of banned except when they're desperate (which they are now!), and the last 2 (including me!) are the only ones great at closing and neither of us can work Thursday nights this fall. 2 people who had been working in customer service (including one closer) quit last week and the other one went on a LOA. The new people they try hate it so they are going to be hurting for a while.

We also do not have enough late night or morning courtesy clerks now that school has started.

And it was most definitely not denied by eschedule but by the person.



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Anonymous

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Well the store managers are probably going to yell at the backup manager instead of everyone calling in. I mean are they really going to fire 3/4 of their front end (students)?



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Anonymous wrote:

Well the store managers are probably going to yell at the backup manager instead of everyone calling in. I mean are they really going to fire 3/4 of their front end (students)?


 Yes!  lol

I have heard of kids being written up because they went to their High school graduations instead of working even tho they requested the day off.

A recent poster had to call in just to go to her own wedding!!  :)



-- Edited by Anonymouse1 on Saturday 23rd of August 2014 01:33:55 PM

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I ABSOLUTELY REFUSED to go in to work on my wedding and EVEN AFTER. About. 3 months ago. So they tried to write me up. I LITERALLY laughed in their face and walked out the door to commence my duties. That went over as well as petting a starving rabid dog while wearing a steak suit. I NEARLY got terminated, but got union help and it was discovered that the time off had been approved. So now they can't do **** to me. (Make my life hell, yes, there doing that as we speak as a "revenge" but what can they honestly do other than that???)

Oh and for te High Schoolers that got written up for going to THEIR graduation, and for high school/college kids in the future, go to your graduation. It's YOUR day, NOT theirs. So **** those write ups!!

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How about NO?!?

 

Anonymous

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It's that bad at my store.  The schedule writer didn't even think about the students, most of which didn't know anything about eschedule or putting in their availability so I spent a week or two fixing all that on paper and helping the kids do it online.  

We need more people who can do mornings or afternoons before school is out.  Hiring another fifteen year old isn't going to do anything for the dept.  We lost a ton of cashiers when school started and their replacements are only now trickling in from the worthless training center.  

We've let several go already. 



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I know others have said it before it is a sad sight when management has a program like e-schedule and cant even use it right. Then again there are many programs that kroger has that just add more weight in getting things done.

Again something most already know but talking with a fellow worker we both agreed on the point of how such a money making corp such as kroger can be so bad management wise.



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Anonymous

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Anonymous wrote:

It's that bad at my store.  The schedule writer didn't even think about the students, most of which didn't know anything about eschedule or putting in their availability so I spent a week or two fixing all that on paper and helping the kids do it online.  

We need more people who can do mornings or afternoons before school is out.  Hiring another fifteen year old isn't going to do anything for the dept.  We lost a ton of cashiers when school started and their replacements are only now trickling in from the worthless training center.  

We've let several go already. 


 Yup. What's annoying as hell is whenever the hiring managers ignore potential morning baggers/cashiers during summer since the schedule is full. Well, when school starts a lot of our cashiers and baggers will be available from like 4 to 8 on weekdays and they just can't work mornings.



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nightperson wrote:

I know others have said it before it is a sad sight when management has a program like e-schedule and cant even use it right. Then again there are many programs that kroger has that just add more weight in getting things done.

Again something most already know but talking with a fellow worker we both agreed on the point of how such a money making corp such as kroger can be so bad management wise.


 

I disagree with e-Schedule, Que-Vision, ELMS, SATs, PCs, STDs or any other acronyms or otherwise silly-named items that are determined by a computer.
While I understand that paying the overhead cost for labor would be a pain in the ass to have actual human beings do the work, the computer sees only ones and zeros.
And Que-Vision is just damned stupid and doesn't work.



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Kroger sucks.

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