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Post Info TOPIC: Electric cart has been out for weeks - management still insists it be used


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Electric cart has been out for weeks - management still insists it be used
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One of those red electric carts has been ' dead ' for about a month now.
Since our carts have numbers, we 'courtesy clerks' who have to deal with the damn things know exactly which one.
And since its battery is seemingly dead, we also always know where it is located. 
Trouble being, it's located in the secondary entrance lobby.
And if we are busy (such as our 'Senior Wednesdays) when the carts are all in use, the customers gravitate toward that one.
A homemade  'out of order' sign I put in the basket when it first happened lasted all of two days.
Our *store* manager keeps insisting we need to just plug it in.
I've plugged it in.
I've come back hours later. No charge. It's dead.

I really wish they would just call our maintenance in for the millionth time on the carts.
It's really getting annoying and aggravating dealing with that one particular cart.



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Kroger sucks.



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They never will unless something bad happens that hurts someone.



We had a loose counter/deck thing attached to a register that was loose (where people can set a handbasket down in place of a belt). Management refused to get anybody to fix the darn thing (the wood where the screws were supposed to be were bad). They also didn't want it removed.


One day a customer set his stuff down and the shelf broke. Hit the man's leg but what was an even greater concern was the kid with him who was at about the same level as said shelf.


In a few hours, they had some maintenance people from division come in and check/replace ALL shelves on our registers.

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FrontEndSlave wrote:

One of those red electric carts has been ' dead ' for about a month now.
Since our carts have numbers, we 'courtesy clerks' who have to deal with the damn things know exactly which one.
And since its battery is seemingly dead, we also always know where it is located. 
Trouble being, it's located in the secondary entrance lobby.
And if we are busy (such as our 'Senior Wednesdays) when the carts are all in use, the customers gravitate toward that one.
A homemade  'out of order' sign I put in the basket when it first happened lasted all of two days.
Our *store* manager keeps insisting we need to just plug it in.
I've plugged it in.
I've come back hours later. No charge. It's dead.

I really wish they would just call our maintenance in for the millionth time on the carts.
It's really getting annoying and aggravating dealing with that one particular cart.


 Someone needs to arrange for an "accident" to happen to that cart.



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Would you like fries with th... I mean, your milk in a bag?

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You and a couple of strong guys should take it upstairs to the managers office and plug it in to show them it isn't working.  I'm sure they will say the outlet doesn't work next.



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They would definitely say the outlet is dead!

 



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In our store, nothing gets fixed unless we're expecting dignitaries from Cincinnati.  Sure, a few repairmen will show up and dick around with it for a few minutes, and sorta rig it back together.  Then it's only a matter of time til it's broken again.

Amazing how that works.

 

But I'm sure that's not your point, Krogerman.  That guy has some serious denial issues, just based on the few posts you've made about him.



-- Edited by Turd Ferguson on Friday 12th of September 2014 02:53:05 PM

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