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Post Info TOPIC: The heck was with this Sunday???


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The heck was with this Sunday???
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We literally could not keep carts in either side of the store foyers.
At one point we had nine registers open.

They just kept coming.....and coming...and coming....and coming...
Like damn Walking Dead walkers, except you can eventually stop those from coming toward you.

If our store doesn't do at least $500,000 today I will be surprised.
Too bad a lowly courtesy clerk like me will never have access to, know or see the numbers.
That's okay. They'd probably just piss me off anyway.



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Kroger sucks.

Anonymous

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i'm in a small store and at this point i'm not sure with the volume of business we now see on sundays that we have the checklane capacity to make green half hours. once you have all lanes open, ring/tender can only get you so far. i guess the next thing to try is to man a self-checkout using integrated cashier mode so we can bypass the scales. 



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FrontEndSlave wrote:

We literally could not keep carts in either side of the store foyers.
At one point we had nine registers open.

They just kept coming.....and coming...and coming....and coming...
Like damn Walking Dead walkers, except you can eventually stop those from coming toward you.

If our store doesn't do at least $500,000 today I will be surprised.
Too bad a lowly courtesy clerk like me will never have access to, know or see the numbers.
That's okay. They'd probably just piss me off anyway.


Actually, store sales (and a complete breakdown of said sales) are supposed to be discussed and passed around during morning and afternoon huddles. If you're that curious, you can always go to a co-manager or your ASP and ask to see the sheet. 



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Huh, our store was actually rather decent, only got three dips on QueVision all day (average for us). Was there bad weather in your area? Power outage? Some sort of event?

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I dunno, but we sold out of rotisseries before 6 pm. This was after making 20 on top of the 16 that we had in the last two batches. Can't even blame Valentine's Day either.

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Going 4011 wrote:

Huh, our store was actually rather decent, only got three dips on QueVision all day (average for us). Was there bad weather in your area? Power outage? Some sort of event?


 

temps got up to 65 degrees with blue skies.
that's about it.

Don't know why so many people decided to enjoy the nice weather by shopping, but we stayed low on carts *all damn day*.
I got off 'lot duty at 2 and we had about 40-50 in the main lobby. Guess how long they lasted? (*sigh*)



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Kroger sucks.



Guru

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Maybe people are "borrowing" the carts and "failing" to return them. Makes getting carts a bitch. I know from experience. I don't know how busy your store is on a daily basis but 40-50 carts? That's crazy. We've had it so bad at our store one time that customers were asking me where are the carts when I was leaving, and then getting pissed at me for shrugging my shoulders. I honestly did not know where they get to. Someone told me that the homeless will snag a cart to put their possessions in, and even use them as a bbq'er.

Yes a bbq'er. All they do is a buy (or steal) some brickettes, turn turn the cart so the wheels are facing up, and light a match to the brickettes coal and there you go. Cheap easy bbq and a damaged cart

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How about NO?!?

 



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FrontEndSlave wrote:
Too bad a lowly courtesy clerk like me will never have access to, know or see the numbers.

That's okay. They'd probably just piss me off anyway.


 They can be found in at least one of the following locations:

  • break room
  • schedule board
  • "announcement" board
  • DSD desk
  • receiving desk
  • dairy fridge
  • frozen fridge
  • meat department fridge
  • customer service desk


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Anonymous

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FrontEndSlave wrote:

We literally could not keep carts in either side of the store foyers.
At one point we had nine registers open.


 

The term, "literally" is misused here.  It's unnecessary to the meaning of the sentence.  Just say, "We could not keep carts in either side of the store foyers."

 



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Thank you Mister Grammar Nazi, now when do I enter the gas chamber? Oh right, I do that when I go to work each day.

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Kroger sucks.



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FrontEndSlave wrote:

Thank you Mister Grammar Nazi, now when do I enter the gas chamber? Oh right, I do that when I go to work each day.


 I should not have even read this comment with a mouth full of food!!! Hahahah!! But seriously, NOBODY has perfect grammar



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How about NO?!?

 

Anonymous

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Sounds like every Sunday (and a lot of Saturdays) here... We have about 250 carts and some days the lobby is still almost empty.



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Not just front end, and not just Atlanta: 800 miles west of you, the pre-Valentine, Sunday insanity flowed like melted chocolate down a steep-sloped strawberry.  Fortunately, Krogrr makes the prudent business decision to adequately staff its stores . . .  

Oh, wait: it doesn't.  Bare-bonesing the seven-dollar-an-hour help is the highest priority, lost sales and customers-first be damned.

 



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I'm guessing the warm weather was enough to bring them in. They wiped me out in frozen.

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Anonymous

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People are starting to get their refunds back.

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Anonymous

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Could be because gas is cheaper too.  Now, people can afford to splurge on more food.

My store used to park the extra carts on the side of the building on Saturday nights.  A FEM noticed them missing the next day.  She thinks the scrappers swiped them.  They did an audit and had a courtesy clerk count the carts that we did still have.  Supposedly, corporate knows exactly how many we should have.  If we were short, we were going to try and get more from corporate.



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Anonymous

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NutritionWhore wrote:
They can be found in at least one of the following locations:
  • break room
  • schedule board
  • "announcement" board
  • DSD desk
  • receiving desk
  • dairy fridge
  • frozen fridge
  • meat department fridge
  • customer service desk

It's not like that all the stores.  I maintain the quevision reports at my store and it's a pain in the ass to get sales and budget info to add to the notes of the day.  Actual sales is easier to get but finding out budget is like a state secret.  We don't ever get afternoon huddles unless there's guests and morning huddles don't share ****.

 

 



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In my store morning huddles always include the sales for the previous day, how we compared to the budget, customer count vs. last year, and sales by department as well as who made out of stocks. we don't have afternoon ones, but the huddle packets are then posted ALL OVER the store.

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