This is the strangest campaign I've ever seen. I've never seen anyone carry a gun into the store like it's just as normal as caring in a purse but I promise you if someone ever did people would freak and run while dialing 911.
Also, I don't know about you but we are no longer allowed to tell people to take their dogs out unless they are disruptive. And I've never heard that we don't allow water guns. But whatever.....
We have ppl bring in guns occasionally, but that's legal here. Of course, I guess my division is smart enough to realize that someone who is bringing in a gun maliciously won't be stopped by a sign at the door, nor will they wear it openly. And as far as animals in the store, you must have crazy lax food safety regs, cuz normally the only thing that gets an animal in the door is the federal ADA, and then only service animals.
Law here is the same but someone told a customer that they need to take their little chihuahua outside and the person threw a fit saying it was a service dog that helped them with anxiety and threatened to sue so now the policy is we are not allowed to ask if their dog is a service dog because this company bows down to ******* customers. At least they didn't buy it when a guy tried to say his pet boa was a service snake. Some people......
Might have actually been a service animal. Only problem is, we can't require them to provide proof of service animal status. However, if the company policy conflicts with any law, which is gonna win out? Typical example of a person who has the authority to make a call, but lacks the sense to make the right one.
We have ppl bring in guns occasionally, but that's legal here. Of course, I guess my division is smart enough to realize that someone who is bringing in a gun maliciously won't be stopped by a sign at the door, nor will they wear it openly. And as far as animals in the store, you must have crazy lax food safety regs, cuz normally the only thing that gets an animal in the door is the federal ADA, and then only service animals.
Same at our store with the dogs. We are ABDOLUTELY PROHIBITED from telling a customer to take ANY dog they have outside. We are also ARE REQUIRED to take the custormer's word at saying their dog is a service animal. meaning EVEN the janky little chihuahuas and knarly haired dogs that have NOT EVER seen a dog clipper. If they say it's a service dog, then it's a service dog. NO PROOF REQUIRED.
Alright, I'm gonna chime in here about the service dogs.
Unless you have ACTUALLY READ THE LAWS about them, don't even try talking about it.
1: Service dogs are NOT required to be certified.
2: Service dogs are NOT required to have a vest.
3: Service dogs are NOT always for physical disabilities.
The ADA says service dogs are allowed anywhere.
However, if the animal is causing a disruption, the company IS allowed to ask them to leave. The person is welcome to come back without the animal, or when the animal is able to behave.
From the site:
Sadly, we are aware that the vast majority of people asking these two questions are actually wanting to find a way to pass their personal pet off as a service dog so they can take it on a plane, keep it in "no pets" housing, or avoid pet fees from hotels or landlords.
If I saw any animal in a store while shopping for food, I'd just leave. I can't believe some people, who are fully functioning human beings, insist on bringing their pets every. ****ing. where. And they do it with NO CONCERN about if someone may have allergies. I think it would be very interesting to see what would happen if someone had an allergic reaction inside a Kroger to a dog that management didn't turn away. Hell someone could get rabies. I don't hate animals at all; I just hate when pet owners forget that there are other people in this world that may not enjoy being licked by a 200 pound dog while they are shopping for food.
I just hate when pet owners forget that there are other people in this world that may not enjoy being licked by a 200 pound dog while they are shopping for food.
And that would be the point at which the owner would be required to remove their pet from the store, ADA or not.
So today I had a dog in our store with a service vest on and an employee went up and started petting it. She is at least 40 yrs old and that is old enough to know you don't pet a service dog.
So today I had a dog in our store with a service vest on and an employee went up and started petting it. She is at least 40 yrs old and that is old enough to know you don't pet a service dog.
A lot of the service dogs I've seen have vests that say "please don't pet me, i'm working". As far as a service dog licking someone's hand - that shouldn't happen. All the ones I've seen are calm, stay right by their owners' side and don't bother other people. They are trained to do that.
I hate it when people try and pet service animals. I've seen customers get livid when the service dog's handlers politely request the dog be left alone. We've had one obnoxious lady throw such a hissy fit because some "bitch" wouldn't let her pet the service animal. She looked like she wanted to take that poor handler apart. Use common sense. Leave the service animal alone to do his/her job
There was a lady who brought her dog in, says it's a service dog for anxiety, and it took a poop on the floor. Supposedly she also fed it food from the salad bar.
If it was a real service dog shouldn't it be trained to not take a dump on the floor?
There was a lady who brought her dog in, says it's a service dog for anxiety, and it took a poop on the floor. Supposedly she also fed it food from the salad bar.
If it was a real service dog shouldn't it be trained to not take a dump on the floor?
Not necessarily, sometimes animals have accidents. And it is entirely plausible it IS for anxiety.
However, once she started feeding the dog from the salad bar, that tells me it isn't a real service dog, just a pet.
Service animals are usually trained not to relieve themselves for as long as necessary. They also know not to eat good when it is on duty. It seems the dog is merely a pet. But say that it's not a service dog, and **** hits the fan.
Service animals are usually trained not to relieve themselves for as long as necessary. They also know not to eat good when it is on duty. It seems the dog is merely a pet. But say that it's not a service dog, and **** hits the fan.
Yes, but sometimes they WILL have an accident, just like humans will have an accident and crap themselves.
One time someone brought in a cute pit bull pup. 10 weeks old but still. Pup needs to stay OUTSIDE with his human's friend, or at least SECURED with the owner. Well the lady puts him down and pup decides to say hello to everyone in the bakery and anyone else he happens to see. Then pops a squat and goes both ways on the floor before darting off into the bakery to see his new friends. The lady and her friend say, "Ohhhh, can someone clean that?" I hand her paper towels, disinfectant, plastic gloves, and a bag. She looks at me dumbfounded and asks "can't you or a courtesy clerk clean it?"
"Nope." I reply. "Your dog, your responsibility. Technically, he can't even come in here, but because he's so young, we'll make an exception this one time." She looks at me like I kicked her dog into the next county and cleans the mess all the while saying "I can't believe I have to clean this. Great customer service you have. She leaves her groceries there and leaves with her dog. She got my name, manager's name, and my supervisor's name. According to her, we will all be unemployed in a short time. And right before she left she yelled out, "HE'S A ****ING SERVICE ANIMAL IN TRAINING!!!"
Uhhh, he seems to be missing his training vest for one, and is it just me or isn't he a bit young?
"Nope." I reply. "Your dog, your responsibility. Technically, he can't even come in here, but because he's so young, we'll make an exception this one time." She looks at me like I kicked her dog into the next county and cleans the mess all the while saying "I can't believe I have to clean this. Great customer service you have. She leaves her groceries there and leaves with her dog. She got my name, manager's name, and my supervisor's name. According to her, we will all be unemployed in a short time. And right before she left she yelled out, "HE'S A ****ING SERVICE ANIMAL IN TRAINING!!!"
Uhhh, he seems to be missing his training vest for one, and is it just me or isn't he a bit young?
If the service dog is behaving properly you can not ask the person to leave the store because of allergies. I have a service dog and out of respect if someone tells me they are allergic from a distance I will turn and go the other way out of respect to them and their allergy. I have done this many times and those people told me thank you from a distance because of it. Says so below in the ADA.
"Allergies and fear of dogs are not valid reasons for denying access or refusing service to people using service animals. When a person who is allergic to dog dander and a person who uses a service animal must spend time in the same room or facility, for example, in a school classroom or at a homeless shelter, they both should be accommodated by assigning them, if possible, to different locations within the room or different rooms in the facility. "
Service animals are usually trained not to relieve themselves for as long as necessary. They also know not to eat good when it is on duty. It seems the dog is merely a pet. But say that it's not a service dog, and **** hits the fan.
Here is a website with information as to what a Business can and can't do. You might be surprised at what you can and are allowed to do. Just said businesses don't realize that.
One time someone brought in a cute pit bull pup. 10 weeks old but still. Pup needs to stay OUTSIDE with his human's friend, or at least SECURED with the owner. Well the lady puts him down and pup decides to say hello to everyone in the bakery and anyone else he happens to see. Then pops a squat and goes both ways on the floor before darting off into the bakery to see his new friends. The lady and her friend say, "Ohhhh, can someone clean that?" I hand her paper towels, disinfectant, plastic gloves, and a bag. She looks at me dumbfounded and asks "can't you or a courtesy clerk clean it?"
"Nope." I reply. "Your dog, your responsibility. Technically, he can't even come in here, but because he's so young, we'll make an exception this one time." She looks at me like I kicked her dog into the next county and cleans the mess all the while saying "I can't believe I have to clean this. Great customer service you have. She leaves her groceries there and leaves with her dog. She got my name, manager's name, and my supervisor's name. According to her, we will all be unemployed in a short time. And right before she left she yelled out, "HE'S A ****ING SERVICE ANIMAL IN TRAINING!!!"
Uhhh, he seems to be missing his training vest for one, and is it just me or isn't he a bit young?
a Puppy is not considered a service dog in training but a "prospect" and those are not allowed in stores. A dog isn't considered a service dog in training until they are old enough to even be one. You did the right thing and thank you. They can socialize and get the pup used to people by going to parks, a friends house and other places a "pet" is allowed. A vest isn't required. In the states that don't cover a Service dog in training you can ask that person to leave. But in the states that do you can't. Here is a link to a website with all the state laws for all US states. Hope this helps. https://www.animallaw.info/topic/table-state-assistance-animal-laws
I know for me as someone who is Vi, it pisses me off to no end to see people who are ignorant about ADA / service animals. Most people should understand that it is expressly not in the best interest or even safety of the handler and dog to approach a service animal when the animal is on duty. You wouldn't approach a police K9 in the open, would you? (obvious to most people as hey the dog is trained for a specific skill-set n tasks. And around here, you approach a police dog without the handler "calming" the dog first, you'll find out the literal meaning of "trained for officer protection" really quick) Same with a service animal. Always give a bubble and do not approach unless asked n OKed by the handler for any reason.
I know once at WalMart my gf n I were shopping n someone approached my gf's dog, so I got in between her n the lady. Lady looked at me like I just shat on her christmas. I told her politely I apologize but my gf's dog is working currently. Stupid people who have no concept of what a trained animal is for, shouldn't be allowed near one.
As for guns in my store, in my state, we generally do take notice, but unless you draw it or have it pose a threat, we are civil with owners as they are with us. If PD is in the store doing a little snack run or shopping, etc. and they see it, well. That can turn into a different situation n sudden "stop n check" real quick.
95% of us that are legitimate service dog owners. You can tell the difference between a well trained service animal and one that is not. Weirdly enough there are two types of service animals and they can be a dog or a miniature pony. I can't wait till your ignorant self sees one of those.
Law here is the same but someone told a customer that they need to take their little chihuahua outside and the person threw a fit saying it was a service dog that helped them with anxiety and threatened to sue so now the policy is we are not allowed to ask if their dog is a service dog because this company bows down to ******* customers. At least they didn't buy it when a guy tried to say his pet boa was a service snake. Some people......
service chihuahua. WTF kind of service can a chihuaua do other than act like its a "big dog" and then 'scream bloody murder and crouch down when you yell at it because its acting stupid and snappy? Tiny dogs shouldn't act "big" unless they can handle themselves like a big dog. we've had those kinds of "service dogs" in our store alot. and if their owner says they are a service dog then, "service dog it is".
service chihuahua. WTF kind of service can a chihuaua do other than act like its a "big dog" and then 'scream bloody murder and crouch down when you yell at it because its acting stupid and snappy? Tiny dogs shouldn't act "big" unless they can handle themselves like a big dog. we've had those kinds of "service dogs" in our store alot. and if their owner says they are a service dog then, "service dog it is".
Small dogs can be medical alert dogs that alert their handlers to medical conditions like diabetes (low/high blood sugar), POTS, epilepsy, migraines, asthma, heart conditions, neurological conditions, etc. Their size doesnt matter at all for medical alerts
I have a 20 lb dog that is trained service dog. I have Been told three times from the same program that my dog is not allowed inside. I hate that people look at me and they dont see a physical disability so they assumed that I just have my dog with me but yet if people actually paid attention and have some common sense they would know the difference between a service animal and somebody just carrying a dog around in the purse. My dog is trained that when I stop she stops and lays down on the floor she does not bark she is not disruptive. And the manager had the balls to ask me what my disability was and that I needed to provide identification for her, legally she was breaking my federal rights Because I am protected under the ADA federal law.
I have a 20 lb dog that is trained service dog. I have Been told three times from the same program that my dog is not allowed inside. I hate that people look at me and they dont see a physical disability so they assumed that I just have my dog with me but yet if people actually paid attention and have some common sense they would know the difference between a service animal and somebody just carrying a dog around in the purse. My dog is trained that when I stop she stops and lays down on the floor she does not bark she is not disruptive. And the manager had the balls to ask me what my disability was and that I needed to provide identification for her, legally she was breaking my federal rights Because I am protected under the ADA federal law.
Exactly. I don't assume a person doesn't have some form of physical disability just because I can't see it. I see two or three customers come into the store I work at once or twice a week and they have service dogs. These service dogs are large animals and are extremely well behaved. Never bark and never stray from the side of their owner. The law is clear that any dog of any size or breed can be a service dog if the animal meets one or more requirements under the law. I do see some customers that have dogs and in the way they hold/act around the dog makes me suspicious of whether or not it's a service animal, but I won't say anything unless another customer complains to me about it and even then I wouldn't say anything directly to the customer with the dog but instead bring it to the attention of a co-manager or the store manager and let them decide how to best handle the situation.
