In a previous post I asked about how easy it was to learn the register. I did indeed learn it; But when I came in for the shift.. It was horrible. First, I wasn't properly told how to do WIC. I saw at least half the front end employees roll their eyes at how slow I was. The FES kept harping on me about the line being backed up; They had put me in express lane by myself, though everyone they sent to my lane was NOT 15 items or less.
I was one of the slowest when on the express lane. When I was scanning at the other registers and actually having help bagging and getting the customers out the door, I got great scores. I was just wishing I could go back to the FC and be in my own element. Nothing is hard about the register in the FC. Luckily for me, the FC was short and I was asked to stay late to help them out.
It's really bugging me, though.. I mean I know it's going to take me some time to get used to things in front end. I learned almost all of the registers EXCEPT knowing how to do certain things.
Is this normal? I'm really upset with myself; Not because of the front end cashiers snubbing their noses at me.. I'm honestly upset because I should have done better.
And also: I HATE produce codes. One day of produce codes and the only thing I can remember by heart is the damn bananas. Especially when the sheet they give you to look for the certain code is so small you have to have the paper close up to see anything.
Rant over. Glad I have Saturday off to enjoy. If work calls, I'm definitely NOT answering!
i doubt anyone cared that you were "slow". im pretty sure no one rolled their eyes at you. most people are understanding when it's your first day. i didn't know/remember how to do everything until like 6 months later.. granted i barely was on register at the time but it takes awhile
If people were genuinely upset at you being slow (employees anyway), that's their own issue. They knew bringing you in that you weren't trained on a register outside of the Fuel Center. And believe me, everyone's first day on the register is like that. Slow, no produce codes memorized (expect Bananas, which everyone seems to learn first), WIC is scary, and your line takes forever.
It's just part of the process really. Don't worry about feeling like you should've done better. Now that you have some practical experience with it, it only gets easier. Granted, if you stay on the front-end, you're going to run into a lot of issues that you don't know about (even 6 months later I still once in a while have to ask about something), but it gets so much easier the more you do it.
You're through the first day, so just keep building upon what you already know, and don't worry about produce codes, those will come naturally as you scan more and more. Although, if you can learn peppers (Green 4065, Red 4688, Yellow 4689, Orange 3121), Avacados (4046, 4225) and Green Onion (4068), you should be good for some of the common things that come through your line lately (at least in my store, this week, those are included in almost every produce purchase it seems).
Yeah, that's an accurate description of every cashier's first day of cashiering. You have no idea what you're doing, all the customers/coworkers seem pissy because you're slow and don't know what you're doing, and you end the day feeling stressed.
It gets easier. After the first week or so you'll have the common produce codes nailed down. After 1-2 months you should be performing at the same level as the other cashiers, assuming you're working all your hours up front.
Honestly, I used to care a lot about my cashier effectiveness/speed, usually being in the top 3 cashiers at my store. Now I don't care at all and I don't notice any difference in how I get treated by my supervisors. Don't sweat it.
i doubt anyone cared that you were "slow". im pretty sure no one rolled their eyes at you. most people are understanding when it's your first day. i didn't know/remember how to do everything until like 6 months later.. granted i barely was on register at the time but it takes awhile
They were rolling their eyes at me. I also know they were annoyed by how slow I was because they told me to quicken my pace. I was there so I should know what the hell was going on.
Yeah, that's an accurate description of every cashier's first day of cashiering. You have no idea what you're doing, all the customers/coworkers seem pissy because you're slow and don't know what you're doing, and you end the day feeling stressed.
It gets easier. After the first week or so you'll have the common produce codes nailed down. After 1-2 months you should be performing at the same level as the other cashiers, assuming you're working all your hours up front.
Honestly, I used to care a lot about my cashier effectiveness/speed, usually being in the top 3 cashiers at my store. Now I don't care at all and I don't notice any difference in how I get treated by my supervisors. Don't sweat it.
Well see I wasn't even supposed to be working front end. I work in the FC but for some reason they want me to help them now... Ugh. I'm so annoyed at this. I didn't get hired for cashier; I shouldn't have to be one.
i doubt anyone cared that you were "slow". im pretty sure no one rolled their eyes at you. most people are understanding when it's your first day. i didn't know/remember how to do everything until like 6 months later.. granted i barely was on register at the time but it takes awhile
They were rolling their eyes at me. I also know they were annoyed by how slow I was because they told me to quicken my pace. I was there so I should know what the hell was going on.
This is a different person than the one you quoted.
Out of curiosity, did you have an "In Training" badge clipped to your name tag? That really helps. Customers know to expect you not to be super fast and that you'll need help, and unless the customer is just an *******, they should be understanding.
Beyond that, I promise you that it gets better. Everyone has a rough first day while cashiering. Our Training lasts 2 days and then a "live day", and even after 2 days of training, we're all slow and have 100+ questions for the Front-end PICs and other Cashiers. So don't feel bad about it, even if others are trying to make you . I guarantee their first days weren't any better.
Cashier is tough to start. Produce codes, like anything, come with repetition. Varieties are what got me in the beginning. Apples, oranges, tomatoes, and peppers used to get me. Celery (4070 I think) and Russet potatoes (4062 i think) are good to know too.
i doubt anyone cared that you were "slow". im pretty sure no one rolled their eyes at you. most people are understanding when it's your first day. i didn't know/remember how to do everything until like 6 months later.. granted i barely was on register at the time but it takes awhile
They were rolling their eyes at me. I also know they were annoyed by how slow I was because they told me to quicken my pace. I was there so I should know what the hell was going on.
This is a different person than the one you quoted.
Out of curiosity, did you have an "In Training" badge clipped to your name tag? That really helps. Customers know to expect you not to be super fast and that you'll need help, and unless the customer is just an *******, they should be understanding.
Beyond that, I promise you that it gets better. Everyone has a rough first day while cashiering. Our Training lasts 2 days and then a "live day", and even after 2 days of training, we're all slow and have 100+ questions for the Front-end PICs and other Cashiers. So don't feel bad about it, even if others are trying to make you . I guarantee their first days weren't any better.
There's an in training badge? I only got 2 hours of training :/ I mean some of the customers were understanding, but not all of them.
