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Post Info TOPIC: When does it make sense to buy a new piece of equipment instead of repairing it, AGAIN!!!!!!!!!!


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When does it make sense to buy a new piece of equipment instead of repairing it, AGAIN!!!!!!!!!!
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Well a technician came in today to work on one of the scales in the deli for the second day in a row.  He replaced a motherboard, motor and various other parts.  He also had to replace a printer head on another scale in the deli.  We have 3 different scales and they all have had so many parts in them replaced they are hardly original machines now.  The tech had the one scale taken apart and the inner circuit boards exposed and I noticed they had a production date of 1999 on them.  While the tech who comes in to work on our scales is a nice guy, I just think at this point it would make sense to buy brand new scales.  The tech even said that the only Kroger would get a new scale would be to drop one on the ground and hope it falls apart ans then Kroger would only buy a used machine.



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Anonymous

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At our store the exit doors were "fixed" now they close on everyone that comes by...They refuse to replace them.

 



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Anonymous

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Our guy comes in to fix the registers on a monthly basis.  They always crash.  Or the long black belts shred apart or fall off the track.  We just had a remodel but no money for the checkout area.  The drink coolers leak all over the floor all the time.  Open one, drinks are hot.  Can't open the other beause it's blocked off with wet floor signs.  Oh but the new paint and flowers on the walls and those new aisle signs more than make up for it lol!



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Anonymous

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It's Kroger policy. If it's broke, don't fix it. If it it's not broke, try to find a way to break it.



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same here with the freezer cases. Every week a tech has to come to de ice it or add freon. It's ridiculous

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Guru

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Had one of our facility engineering guys tell me he worked on a freezer in one store that has a manufacturing date of 1968, some 20 years before he was born.  When the guy who works on our scales had it torn apart the other day I noticed the chips on the circuit board had a manufacturing date of 1999.



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On our tow motors, rather than buy a NEW extension cord, they just "repair" it by placing electric tape over the exposed parts. We have one that was ORIGINALLY the traditional orange color. It is now black due to the electric tape. Another looks like a puppy got hold of it. It too has electric tape on the exposed parts. The third one has busted electric prongs, that were bent, and have been twisted back into their not so original shape so it can fit into the socket. Then it's a battle to pull it out and plug it in. Electric tape on this too.

Here's an idea... Just a thought... Why not PURCHASE some NEW cords?

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How about NO?!?

 



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Ignore the problem until it poses a serious liability. Very recently Whole Foods was ordered to repay money to customers  for having scales that were not properly tared.



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Anonymous

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The state doesn't make a fuss about it when the Department of Weight and Measures inspects them? Or do they even care?



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Anonymous

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mega-kitteh wrote:

On our tow motors, rather than buy a NEW extension cord, they just "repair" it by placing electric tape over the exposed parts. We have one that was ORIGINALLY the traditional orange color. It is now black due to the electric tape. Another looks like a puppy got hold of it. It too has electric tape on the exposed parts. The third one has busted electric prongs, that were bent, and have been twisted back into their not so original shape so it can fit into the socket. Then it's a battle to pull it out and plug it in. Electric tape on this too.

Here's an idea... Just a thought... Why not PURCHASE some NEW cords?


 

Actually, most of that is probably ok to do. Electrical tape is designed to insulate. It's used literally all the time on things that are carrying a higher voltage at a higher amperage. And the bent prongs is perfectly fine. Assuming you are talking about regular 120V AC prongs, and not the Anderson connectors used to charge the electric pallet-jacks.

 

Of course it would make sense to buy new cords, they are like 8 bucks, but whatever.

 

(I know I seemed like a smart-a$$ with these comments. But I have years of experience with electrical work, designing circuits, soldering connectors, repairing electrical cords, etc. Enough that I should probably quit Kroger, but whatever) 



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