How often do you hear this at work? I mean, good lawd, clean it your damn selves!
How does it get so dirty in the first place? Granted, during the winter there were a slew of idiots coming in with muddy boots (who doesn't know to wipe off their boots, stomp it off, etc?), but it's like every day now with produce begging a bagger to go clean the floor.
And they keep calling, because we're swamped up front.
How often do you hear this at work? I mean, good lawd, clean it your damn selves!
How does it get so dirty in the first place? Granted, during the winter there were a slew of idiots coming in with muddy boots (who doesn't know to wipe off their boots, stomp it off, etc?), but it's like every day now with produce begging a bagger to go clean the floor.
And they keep calling, because we're swamped up front.
Do you guy's have anyone who sole job is to do sweeps or does a CC do it?
What makes it even worse now is, at least in my district, stores were instructed to remove the black rubber mats from the produce sales floor, so now on top of customers (and some careless employees) dropping stuff as they dig through the produce, the floor gets wet from when the nozzles turn on to spray the produce on the wet rack at regular intervals. Some clumsy customer tripped on one of the mats (not at the store I'm at; elsewhere in the district) and she sued the store, so all the surrounding stores were instructed to pull the mats a few months back. Of course, now that the mats are gone, say hello to a long stretch of wet floor.
Where I'm at, produce usually sweeps/wipes up water, but occasionally will call for utility. It's not often, though.
How often do you hear this at work? I mean, good lawd, clean it your damn selves!
How does it get so dirty in the first place? Granted, during the winter there were a slew of idiots coming in with muddy boots (who doesn't know to wipe off their boots, stomp it off, etc?), but it's like every day now with produce begging a bagger to go clean the floor.
And they keep calling, because we're swamped up front.
Our store too. Our produce almost ALWAYS gets messy, and ALWAYS the produce guys call a cc to clean it. One time a new hire foolishly asked if produce should clean their own dept. One of the produce guys heard, and I swear he acted like someone spat in his deceased mother's face, punched his grandmother, and kicked his grandfather after he fell. The cc cleaned the dept due to the produce's guy having a **** fit. Management bitched produce out for starting in in this new hire and I even had to stand nearby because new hire was NOT backing down. He stood there nervous but had his fists by his side at the ready. I mean produce flips out because someone wants to know why they can't clean their own dept? Childish.
we have some utility clerks, usually one on the clock Per shift, but they're usually cleaning bathrooms and whatnot. So are you saying its a floor management problem?
Well, produce is supposed to be run by "big boys/girls" when I worked produce, you clean as you go. Not that hard. Courtesy clerks/Utilit Clerks have enough to do with cleaning up after customers, getting items, lot duty, go-backs, service outs, etc. Do they REALLY have to clean up after produce?
^Just curious, how many departments have you worked, Mega? you seem to know the ins and outs of the whole store, lol.
They kind of have a point though, in my store produce is constantly being called up front to run register or bag...the front end can return the favor once in a while.
I've worked produce and GMC when I was produce we too got called. So much management put a "ban" on checkers calling for produce. The reason being, is that we were getting behind on putting product out. But tell that to FE. All they hear is "fgcgjvbb" when you try and explain it to them. But I get what you are saying. And I so see the courtesy point of view.and being as I was one, I tend to clean as I go and avoid calling a cc unless necessary. Produce. As far as I know, doesn't go up as much...at least when management is there.
They even tried calling Nightcrew to sack and check once. Didn't happen though.
I have about 9 produce employees in my department. Every single one of them gets called to check about 10 ****in' times a day and they can't stay on task and complete their jobs properly. It's a god damned joke how poorly the front ends in the company are run. I'm sure there are some that have it together but not many from my 15 years with the company. My assistant and myself are the only ones who don't run up to check because we actually have about 18 hours of work to do in 8 hours time, IE orders, paperwork,floral,scheduling etc etc(generally end up staying 10 hours a day anyhow. :D). CC do floor sweeps but we keep our department clean and fresh despite the incompetent scheduling from the front end causing my employees to vanish upwards of 30 minutes at a time. :) Anyone that has worked in a high volume store(my dept does 100k a week) knows how you have to stay focused to keep the product full and fresh and not get pulled away every 15 minutes. Good day! :D :P
I have about 9 produce employees in my department. Every single one of them gets called to check about 10 ****in' times a day and they can't stay on task and complete their jobs properly. It's a god damned joke how poorly the front ends in the company are run. I'm sure there are some that have it together but not many from my 15 years with the company. My assistant and myself are the only ones who don't run up to check because we actually have about 18 hours of work to do in 8 hours time, IE orders, paperwork,floral,scheduling etc etc(generally end up staying 10 hours a day anyhow. :D). CC do floor sweeps but we keep our department clean and fresh despite the incompetent scheduling from the front end causing my employees to vanish upwards of 30 minutes at a time. :) Anyone that has worked in a high volume store(my dept does 100k a week) knows how you have to stay focused to keep the product full and fresh and not get pulled away every 15 minutes. Good day! :D :P
This is one of the strongest, closest to the issue posts I have ever read on this forum. I'm going to show it to the shift manager over my produce dept. ......just to see if I can inwardly quote his bull$hit response word for word. Cuz we have VERY similar probs in my store.
I have about 9 produce employees in my department. Every single one of them gets called to check about 10 ****in' times a day and they can't stay on task and complete their jobs properly. It's a god damned joke how poorly the front ends in the company are run. I'm sure there are some that have it together but not many from my 15 years with the company. My assistant and myself are the only ones who don't run up to check because we actually have about 18 hours of work to do in 8 hours time, IE orders, paperwork,floral,scheduling etc etc(generally end up staying 10 hours a day anyhow. :D). CC do floor sweeps but we keep our department clean and fresh despite the incompetent scheduling from the front end causing my employees to vanish upwards of 30 minutes at a time. :) Anyone that has worked in a high volume store(my dept does 100k a week) knows how you have to stay focused to keep the product full and fresh and not get pulled away every 15 minutes. Good day! :D :P
Imagine how much better stores would look and how fuller shelves would be and how fresher product would be if the front ends were actually staffed accordingly. Corporate is too cheap though. They'd rather pull your people from produce than staff the front end properly. It's why this company can't retain employees and it's why this company will never hit its OSAT goals. Employees get fed up with being pulled five different ways at once and being expected to do the work of two or three while having to keep dropping what they're doing repeatedly to go bail the front end out. What good is a frigging fast check out if the customers can't find what they want or don't like what they find in stores because product isn't stocked and/or isn't fresh?
But what does corporate/management care. As long as they get their big bonuses and fat salary pay, to hell with everything and everyone else.
This is another reason I'm glad I quit Kroger. When I was schedule in Drug/GM or Floral, I was constantly running back and forth and back and forth. Front end slowed down and I would get back to the isle I was stocking only to hear my name paged again. I swear they wore me out. Then when I got sick with bronchitis with turned into pneumonia, I told one of the department head that I just couldn't do all that back and forth as quick. Well she told the comanager and the comanager pulled me from my department one day and made me do the 3:00 scan. She was RUNNING through the isles showing me what to do. I kept telling her slow down, and she wouldn't. She flat did it on purpose to retaliate because I was sick and couldn't work as quick. I hate Kroger. I hate that woman. I've never actually hated anyone but that woman is going straight to hell and it's satisfying to know this.
Anyway, off that rant. When I worked in Floral the manager would come by and tell me clean up lettuce off floor in produce, etc. So I just made it a habit. Clock in, look for balloons on ceiling, clean produce mats and sweep floor, then start floral work. I knew he was going to tell me so I just made a habit of just doing it. I'd rather clean the floors that get those dang balloons down. Those were a pain.
An easy way to get them down is take a squirt bottle and fill it with water. Squirt the balloon and it will come down.
The catch? Make sure you have some towels or a mop to clean up drips. Also customers can and will get in your way.
