I accepted a small dollar tip, under 10 dollars. I work in the fuel center at a midwest Kroger. I know that we aren't supposed to accept tips, but in this instance it felt like it would have been insulting to the customer in front of other customers. SO I accepted. This isn't the worst part. At the end shift report, it said that the "AMount Collected" was a similar amount to the tip I accepted. So now I am worried that it looks like I stole from the company. Do any of you know if a negative amount collected means the drawer is short? Either way, should I tell the management that I accepted a tip? I want to because it feels entirely unethical. I am really stressed and don't know what to do. I really love this company. As in I wanted to move up in it. But now I feel like I look like a criminal for accepting this tip, although no one has said anything. What should I do?
when i was hired, my hr person said that if a customers forces you to take a tip.. YOU TAKE IT.
i live in the south so a lot of the older customers force baggers and such to take a tip. Like one time this bagger refused and this woman YELLED and screamed at him to take it.
You don't have to report it, especially since it's under 10$.
The only thing I have heard about getting fired was this *rich* lady use to tip all her baggers in expensive gift cards. Yeah the whole front end baggers got fired. (Not my store though)
That's not right. (Considering the wages paid to baggers and all the **** they are forced to put up with.) I wouldn't personally report the tip, but that's entirely up to you. If a customer tips, that means they WANT to, and that GREAT CUSTOMER SERVICE was provided. (If any kroger head reads this... I KNOW they do). I wouldn't feel bad for accepting a tip. I NEVER, EVER feel bad for accepting a tip, nor do I tell ANYONE. You didn't steal from the drawer, so what's to feel bad about?
I accepted a small dollar tip, under 10 dollars. I work in the fuel center at a midwest Kroger. I know that we aren't supposed to accept tips, but in this instance it felt like it would have been insulting to the customer in front of other customers. SO I accepted. This isn't the worst part. At the end shift report, it said that the "AMount Collected" was a similar amount to the tip I accepted. So now I am worried that it looks like I stole from the company. Do any of you know if a negative amount collected means the drawer is short? Either way, should I tell the management that I accepted a tip? I want to because it feels entirely unethical. I am really stressed and don't know what to do. I really love this company. As in I wanted to move up in it. But now I feel like I look like a criminal for accepting this tip, although no one has said anything. What should I do?
Are you sure you aren't allowed to receive tips? We had one store manager that tried to fire a cashier for taking a tip. He said we weren't allowed to accept tips. I looked it up in our contract and we are allowed to accept tips. So, is this just something your manager said or is it really true? I would find out.
I accepted a small dollar tip, under 10 dollars. I work in the fuel center at a midwest Kroger. I know that we aren't supposed to accept tips, but in this instance it felt like it would have been insulting to the customer in front of other customers. SO I accepted. This isn't the worst part. At the end shift report, it said that the "AMount Collected" was a similar amount to the tip I accepted. So now I am worried that it looks like I stole from the company. Do any of you know if a negative amount collected means the drawer is short? Either way, should I tell the management that I accepted a tip? I want to because it feels entirely unethical. I am really stressed and don't know what to do. I really love this company. As in I wanted to move up in it. But now I feel like I look like a criminal for accepting this tip, although no one has said anything. What should I do?
Are you sure you aren't allowed to receive tips? We had one store manager that tried to fire a cashier for taking a tip. He said we weren't allowed to accept tips. I looked it up in our contract and we are allowed to accept tips. So, is this just something your manager said or is it really true? I would find out.
No, I actually never looked it up. I had just heard it. I assumed maybe it has to do with Kroger not wanting to create a culture of making customers feel obligated to tip. But when someone gives you one when you don't ask for one then I guess it wouldn't fit that criteria maybe. I will have to look in the union handbook.
Also thanks for the replies. No, I didn't take money from the drawer, but I was afraid it would LOOK like I did if the drawer comes up short. But I guess those guys and gals in loss prevention could probably tell the difference from the cameras. And also, that "amount collected" seems like it doesn't reflect the drawer accurately at other times as well. I guess maybe it has to do with refunds and stuff. But that being said I have no real way of knowing exactly if that negative amount reflects that, so that's why I worried.
Find out if you are allowed to accept tips. If you are, then go inside and ask the manager how you should handle tips so the drawer doesn't look like it's short! Let him bitch if he has too, then tell him about the contract.
Personally, i wouldn't say a word. What happened is most likely a bill got stuck to another bill and was handed out as change... It happens. Why you are beating yourself up over it is beyond me. Don't worry so much. Accept your tip and go about your day... If you really don't want it put the money in the drawer and give it to the company. In any case you're just stressing yourself out.
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