Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: So... the software used to write schedules is changing... again.


Guru

Status: Offline
Posts: 554
Date:
So... the software used to write schedules is changing... again.
Permalink   


I guess it's like a retooling or modification to the existing software rather than a whole new program built from the ground up. Management has been having meetings with department heads about it and coordinators or whatnot have been visiting my store and sitting down with the department heads to "help" with the software. More like gut the schedule, as that's what happened to the front end's schedule, from what I hear. The CSM there purposely over-schedules... because, as it's rightfully pointed out, what sense does it make to have one cashier (that's right, ONE) all the way up to 11:00AM, in a million dollar store. But nope... the software says one, so instead of having three by 11:00AM, which we really need as anyone that works IN the store can see (not some out of touch coordinator or corporate buffoon or computer program), so one we must have. Produce's schedule got gutted too, and thrown out of whack, which shifts that are typically the same all week having all different hours each day now for no clear reason.

All this adds up to is making departments even less functional and efficient and forcing the front end to rely more heavily on surge help, thus dragging other parts of the store down and aggravating employees even more. I hate this company more and more and if it wasn't for the affordable and decent health insurance and the fact that management/my dept. head totally works with my scheduling needs 100% of the time, I'd so be gone from there.

By the way, E-Schedule at greatpeople.me is going to be completely unavailable this weekend come Saturday afternoon and until early Monday, I think it is, as part of the retooling process. Next week is going to really suck badly, more so than usual, but hey, as long as the corporate big shots get their big bonuses, fat paychecks and stock profits, everything is right with the world, yes?



-- Edited by GenesisOne on Friday 10th of July 2015 06:24:45 PM

__________________


Veteran Member

Status: Offline
Posts: 59
Date:
Permalink   

As a font end schedule writer I know that it is forecasted and managers budget. However I don't know where they pulled forcasting information from but my headcount has been way off for a month. it is Kroger so sit back and enjoy the ride

__________________
Anonymous

Date:
Permalink   

you got to be kidding only one cashier till 11am. I know you are not kidding but this blew my mind. I work in a marketplace which is always busy and they have not cut the front end schedule that bad yet but nothing would surprise me anymore. I am a cashier and I had to work my self up the senority list to get early hours.i am second on the cashier list for early hours but if they ever start trying to force me into working 11-7 I will go ahead and retire at 29 years. I am seriously thinking retiring in 2016 because I do not like the way Kroger is doing. I like my old Kroger better. Kroger corporate needs to work for a week in the stores and see what we actually do and put up with crap from customers and then maybe they would quit shoving stupid things down our throat. our union is in their pockets.



__________________


Guru

Status: Offline
Posts: 554
Date:
Permalink   

Anonymous wrote:

you got to be kidding only one cashier till 11am. I know you are not kidding but this blew my mind. I work in a marketplace which is always busy and they have not cut the front end schedule that bad yet but nothing would surprise me anymore. I am a cashier and I had to work my self up the senority list to get early hours.i am second on the cashier list for early hours but if they ever start trying to force me into working 11-7 I will go ahead and retire at 29 years. I am seriously thinking retiring in 2016 because I do not like the way Kroger is doing. I like my old Kroger better. Kroger corporate needs to work for a week in the stores and see what we actually do and put up with crap from customers and then maybe they would quit shoving stupid things down our throat. our union is in their pockets.


It's only going to get worse with every passing year working for Kroger. The company is becoming increasingly greedy and it's taking more and more of a toll on the stores and the employees. You and others that have worked for Kroger for an extended period of time can see just how much things have changed (for the worse) over the years for the employees, and you know that trend isn't going to suddenly start reversing itself. Kroger will continue to cut hours and schedule the bare minimum amount of help while paying the lowest wages in the industry in order to fund the construction of more and more Marketplace-style stores, which in turn enrich the bank accounts and pockets of those at the corporate level. 

If you are able to, retiring next year might not be a bad idea.



__________________
Anonymous

Date:
Permalink   

Glorified bagger wrote:

As a font end schedule writer I know that it is forecasted and managers budget. However I don't know where they pulled forcasting information from but my headcount has been way off for a month. it is Kroger so sit back and enjoy the ride


They choose days from the most recent 12 weeks they think will have traffic most like each upcoming day. If there's a holiday occurring they use last year's info. Of course what happened on that day will be thrown out of whack if you were slow because of heavy rain, had long lines because of call outs, etc.  That's why a front end schedule writer is supposed to refer to the Quevision report and notes from the day chosen as the model when adjusting head counts but I've not known one who does. 



__________________


Veteran Member

Status: Offline
Posts: 59
Date:
Permalink   

Oh trust I did use the que-vision book once. I used 40 more cashier hours and 20 BAGGER hours. Guess what happened. Yea I was told to take them all out. After that I just write to head count and send an email to my store management. They can add hours... Sometimes they do and sometimes they don't

__________________


Guru

Status: Offline
Posts: 554
Date:
Permalink   

Glorified bagger wrote:

Oh trust I did use the que-vision book once. I used 40 more cashier hours and 20 BAGGER hours. Guess what happened. Yea I was told to take them all out. After that I just write to head count and send an email to my store management. They can add hours... Sometimes they do and sometimes they don't


Yeah, 'cause those extra sixty hours is going to lead to the company having to close stores. 

And before anyone brings up the argument about razor thin profit margins in the grocery industry, let's not forget how generous the company is with how much it pays out in salary/bonuses for its CEO, other executives at corporate level and store managers. Plenty of money for them, despite the "razor-thin" profit margins, huh?

The real reason... and we all know this to be true despite the lies and other bull management and corporate tries to shove down our throats is... the more hours used/the more overtime put in, the smaller the store managers' and everyone above store managers, bonuses.

That's what it all boils down to. And that's why there is a growing number of employees that work for Kroger that don't care if the work gets done or if the customer leaves happy. Corporate is responsible for the cloud of discontent that hovers over Kroger stores nowadays.



__________________


Guru

Status: Offline
Posts: 981
Date:
Re: Corporate is responsible for the cloud of discontent that hovers over Kroger stores nowadays.
Permalink   


Corporate is responsible for the cloud of discontent that hovers over Kroger stores nowadays.

Indeed.

Book enough help; pay them decently, and the core Krogrr problems will be banished.

 

 

 



__________________


Newbie

Status: Offline
Posts: 2
Date:
RE: So... the software used to write schedules is changing... again.
Permalink   


They are trying to reign in the number of full timers. The scheduling software is/was already programmed to jam part timers down to under 30 hours every 12th week to stop them opening full time positions. A lot of full timers have been on the chopping block lately, too. No benefits paid out because the Union got soft and let go of benefits for part time employees, departments being 100 hours short in the schedules, bigger money for the store (except when there's no product on the shelf because it didn't get delivered or there was no one scheduled to stock it so we lost the sale!), bigger bonuses for the managers. More "Why didn't this and this and this get done?" to the people who had to do 8 hours work in 5 hours. UGH! Just UGH.

__________________
Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us


Create your own FREE Forum
Report Abuse
Powered by ActiveBoard