Okay, so I just got a job at a Dillion's here in town. It wasn't what I applied for, but it's what I had. It's only part time position so I figured I'd maybe work 4-6 hours a day 3-4 days a week, which isn't too bad.
Anyway, I've noticed there's Utility Clerk - Front End and Utility Clerk - Floors.
I believe I received the Front-End position, unless that's just what all the hands out say. I'm wondering what the difference is between that and floors.
Also, how long does it typically take to actually begin the job? I imagine orientation and training are unpaid. I was told my first two days to go in which will consist of video watching, meeting with the head of my department and doing a computer class thing.
At my store, you go in day 1 and do an orientation for about 4 hours. It is mainly the HR person talking, reading from the handbook, and showing you videos. It is paid and is extremely boring. Day 2 starts with watching videos for anywhere from 1 to 4 hours depending on your job and how fast you go through them. Both are paid. Right after finishing the videos, you start the job. They may show you what to do, but there is no formal job training.
I had more questions about this. As the utility clerk, do we carry around the caddy everywhere we go for all of the hours? Aside from bagging. I was told this by someone. Past utility clerks, what do you do to keep yourselves busy? It sounds like a job where you're just keeping yourself busy until you get called to bag.
Caddy? You mean cleaning cart, right? If so, not to my knowledge or in my Passport training anyway, we keep ours in the backroom ready and waiting (I usually will make a routine of checking it over when slow to make sure we have everything on the cart that's needed if someone other then Utility pulls it out. Honestly at my store we as UC's are always busy. Whether it be bagging, cleaning, carts or sweeps, pallet stacking in back (allowed to by contract and if over 18 due to power equipment), there is always something for us to be doing. Sunday my CSR asked me to face / condition liquor cause Store Director wanted it done and no other Clerks had done it yet. I was happy to do it as it gives me something to do. I am being paid for a job, I want to do my job to the best of my abilities while on the clock. (We as Utility over 18 also handle liquor go-backs to the cage as well, and Utility usually is responsible for opening / closing liquor at my store as well.)
Just ask yourself, "What else can I be doing?" Think of it like a flowchart or to-do list. I know for me if I am the early opening UC (cashier starts at 6, UC starts at 7) in the morning, I will get carts, do an all store garbage / cardboard check and take out, open liquor, then bagging or a store sweep / walk-through (entry areas included as the outside matters as much as the inside), and then miscellaneous cleaning tasks / bringing up more paper n plastic up front for the afternoon / mid morning rush, then if still nothing yet, I'll go out and engage on the floor if my CSR says I'm good for now. ("Hello there. Finding everything ok today? Anything special I can find for you today? Do you guys need help with anything or can I answer any questions for you?) Then after that it's whatever else the Store Director or CSR want me to do or if I find something to do to keep myself occupied til I'm called.
I had more questions about this. As the utility clerk, do we carry around the caddy everywhere we go for all of the hours? Aside from bagging. I was told this by someone. Past utility clerks, what do you do to keep yourselves busy? It sounds like a job where you're just keeping yourself busy until you get called to bag.
Here is what I do mon-fri after i clock in:
1.clean off all checkstands of go backs (place in cart) and debris. Wipe down checkstands
2. Restock supplies as needed in checkstands (receipt tape, cleaner, towels, etc)
3. Sweep outside
4. Do a store sweep and empty all trash bins in store and outside
5. Use floor scrubber (if you have one) to clean floors
6. Clean and restock bathrooms
7. Clean breakroom. Restock if necessary
8. Another store sweep
9. Repeat steps 1-8, except don't use floor scrubber. Too many customers will be in the way. Use mop instead.
At our store Utility clerks may NOT be called to bag. (At least I never come up. too much of my own stuff to do).
your store may be different and may call utility clerks at the bat of an eye.
